Stayed there for my business trip from 11 Sept to 13 Sept.
Check in was done within 5 minutes (prebooked online from their website and everything was prepared beforehand), the welcome drink on arrival is excellent reprive after a 3 hour road trip from Hanoi Noi Bai Airport.
I booked a standard room, which was rather big, (even by Novotel standard) and very well maintained and comfortable. The only 2 amenities missing are (1) Bedroom slippers and (2) toothbrush, both of which are delivered within 5 minutes of contacting housekeeping.
The buffet breakfast was not too bad, although i'd expect more in terms of variety considering the price for buffet is around USD20. There were a couple of tour groups during my stay, but the staff handled the crowd pretty well.
The only thing which disappoint me was the internet connection. The wired LAN in the room does not assign any IP address (No connectivity), while the WiFi gets disconnected every other minute. Even when there's connection, the speed is crawling. This makes simple task such as sending email very difficult If this happen in a low cost hotel, i will probably just shrug it off. But as an international hotel chain, this is unacceptable.
- Official Description (provided by the hotel):
- Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 225 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more less
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- Also Known As:
- Novotel Ha Long Bay Hotel Halong Bay
- Novotel Halong Bay