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“Pleasant Surprise”

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Novotel Ha Long Bay
Ranked #3 of 61 Hotels in Halong Bay
Bountiful, Utah
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Pleasant Surprise”
4 of 5 bubbles Reviewed February 14, 2013

We stayed here February 12th after touring Halong Bay. We were with a group & the hotel was chosen for us. We were pleasantly surprised. Beautiful decor & quality furnishings. Helpful & friendly staff. We stayed in room 922 -- all rooms on that side have geat views . Nice gift shop. Good food. If you get a hard bed ask them to put a pad on it.

  • Stayed February 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RYJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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794 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Sofia, Bulgaria
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed February 10, 2013

This hotel was in a great location, the rooms were spectacular. The front desk service was exceptional also and they were very friendly and helpful. After a day in the sun on a boot it would have been nice to relax in the pool for a bit. This experience of staying at Novotel is worth more than money I pay for it.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atanas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
116 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

Halong bay is a famous tourist attraction but not so developed area. People love to stay on houseboats which are very expensive. I found this hotel and was glad to book the same.

The is one of the finest hotel in the area, and should be promoted as a 5* hotel. The service, food and the interiors are really well done.

The hotel has Bay facing rooms with a balcony. It has a swimming pool right at the base of the hotel, giving view from the room and good sun bath in the morning.

Pros: The room size is decent, room service is good, breakfast spread is good enough, reception coffee shop is inviting, swimming pool is just perfect for a sun downer drink, the reception area is niche.

Cons: The hotel should also have a casino has housed by a nearby hotel, they should also get some grocery chains / restaurants in the nearby area. Concierge / travel desk was having poor information.

Room Tip: Take bay facing rooms only in mid level of the hotel. too high a room will kill the feel and view of...
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ParitG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC, Canada
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

This is one of the best hotels we have stayed in when touring Vietnam and should be rated as a five-star instead of a four. In fact, this is one of the better Novotel hotels...with good location in Halong Bay, excellent services, very good breakfast, and nicely decorated Lobby . It is just only about eight minutes walk to the market and super-market and a decent grocery store nearby.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank conifers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 30, 2013

My family and I stayed at the Novotel Ha Long Bay for one night before we took a cruise through Ha Long Bay. This is simply a lovely hotel. The customer service is spectacular, the food is delicious and the rooms are simply stunning. My boyfriend and I shared a deluxe room with a king size bed and the view of Ha Long Bay, even through the fog, was beautiful. There is a great gym, and a wonderful outdoor pool.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saismbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

This is a first-class hotel with everything that goes with it. Service, cleanliness, facility, etc. Of course, prices also follow - not necessarily expensive in absolute terms but relative to Vietnam.
Nevertheless, if this is what you are looking for, you can't go wrong! We even had diner there on December 31st and the food was great (buffet type but with considerable variety).

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Ha Long Bay

Property: Novotel Ha Long Bay
Address: 160 Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Halong Bay
#3 Spa Hotel in Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Ha Long Bay 4*
Number of rooms: 225
Official Description (provided by the hotel):
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 225 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 
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Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay

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