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“Nice enough”

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Novotel Ha Long Bay
Ranked #3 of 62 Hotels in Halong Bay
sydney
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice enough”
Reviewed August 23, 2012

Stayed in room 802 nice room great view but you could here the slightest sound from room 804 crazy stuff in this day and age the joining door banged all the time .also my bathroom 's heavy glass door to the shower was loose and made a cracking sound so reported to staff at front desk but didn't here anything back about it .warning watch the pool lights they zap you if you go close to them otherwise all good, great position ,great drink and food service try the salmon and prawns for main very tasty would stay there again just not in 802

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cattlemansydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 20, 2012

Ha Long, as a town, is not great and, having walked the length of it, the Novotel looked like the better choice. As a 4* the Novotel fits the bill. The pool could have been cleaner and offer more lounges. I mis-timed dinner and the dining room was rammed, so I forewent the buffet and ate in the bar area instead. There was sufficient choice and the food was 'adequate'. The room, however, was quite nice and spacious. I had a view of the bay, but no balcony (not a big loss really)

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mlansom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina del Rey
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed August 18, 2012

The hotel was located nice place but need to walk up to the gate. Due to some tight schedule for reservation, I was forced to stay at mountain view room. However there was a tiny crack among buildings to see Halong Bay.
The guest room was spacey and equipped with full amenity. Also in addition to the shower booth, the bathroom was spacey and had a mountain view.
The breakfast buffet offers standard menu but there was no sufficient seats for the guests. Then guess what happened. When I stepped away from my seat to pick up another food and came back, a stranger took my seat. And the next day morning, while I was eating alone at the table for two person, a lady was standing with holding some foods in her both hands together with her two children in front of me to give some pressure on me to finish up fast. The restaurant should manage such rude attitude of some unsophisticated guests as often seen in Asian countries.
The hotel is rated four stars according to Vietnam's hotel rating but poor management of the traffic in the restaurant may downgrade it reasonably.

Room Tip: As titled, must choose ocean view
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarinaDelRey335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 16, 2012

My partner and I stayed at the Novatel for one night after we took the boat tour through Halong Bay.
At check-in we were upgraded to a Superior King room at the front of the hotel with Ocean views. It was absolutely beautiful - from the higher levels you can see the beach, the ocean that extends out of the Bay and the main street.
Its located exactly where you would want to be- close to restaurants on the main strip.
The room was very clean, the bed was comfortable and the restaurant inside was great. We had the BBQ buffet which was really just what we were craving for - fresh clean seafood it was good not to have to worry about the cleanliness of the seafood and the way it was cooked!
If I ever come back to Halong Bay, i'd definitely stay at the Novatel.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jddj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 13, 2012

We checked in on 10 Aug after 4 hrs of car ride from Hanoi and 3.5hr flight to Hanoi. We were exhausted and when we arrived early evening at the hotel, the lobby is beautifully decorated, reception staff is friendly. Check-in was fast, the room is overlooking at the bay which is beautiful, the balcony is cool with chairs that you can chill out and looking at the bay. We did not want to risk our stomach by eating out at one of the many resturants along HaLong bay, we decided to eat at the coffee house, they served international buffet, not too crowded which is good. The spread is good.

The negative part of the hotel is that the wall between the room is too thin, we could hear the next room neighbor their "movement" such "closing the door", talking, squeezing and blowing their nose, therefore we did not have a good sleep.

We realised that there are some dishes in the morning breakfast buffet were the same as from the previous evening buffet...

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, UK
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed August 11, 2012

A rather non-descript exterior belies the more tasteful interior.
Extensive use of natural dark wood flooring, including in the rooms, softens the otherwise standard international hotel. The restaurant serves buffet and al la carte options in the evening and a full range of breakfast options. We stayed in one of the deluxe rooms. Spacious and well equipped with a walk-in wardrobe and spacious bathroom complete with roll-top bath. Rooms to the rear have a limited view.
Those at the front over-look the bay and it's islands and islets.
There is a small infinity pool at the front of the hotel.

Room Tip: Rooms at the front have great views over the bay.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DCDP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
144 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 7, 2012

Excellent decoration, very stylish, excellent food for lunch and dinner, great fitness but mediocre servic, above all at the reception. We tried many restaurants in the vicinity but came to the conclusion that hotel restaurant is the best. We also took the hotel tour to halong bay. Was correct and beautiful nature but ways too over commercialized destination/

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lekker001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Ha Long Bay

Property: Novotel Ha Long Bay
Address: 160 Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Halong Bay
#3 Spa Hotel in Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Ha Long Bay 4*
Number of rooms: 225
Official Description (provided by the hotel):
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 225 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 
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Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay

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