We booked this hotel because of the high ratings it has. The staff is friendly (they can help you book a bus going back to HCM) but the communication with them is just unbearable. They don't speak English. We have to point and whatnot just to get our message across. I can't even ask to get a new roll of tissue because they can't understand me over the phone. Also, this hotel isn't near, compared to other hotels, to the market. So yes, we weren't able to go to the market. The room isn't totally clean. We found strands of hair in our pillow. We found some tissue thrown in the trash-- when we got there. But hey, who am I to complain? They have cheap rooms and they're trying their very best to understand tourists, despite not being able to understand English.
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