We had problem with the receptionist as soon as we got here. Our group has 2 cancelations, so they had to sell off some rooms. The thing was, they picked all the good ones and all we had left is two small, dark room with bad views and bad conditions. The locks were loose, and one of the closet handles was missing. We tried to understand their policies as they stated out to us, but told them that we hadnt been informed about the room and were really disappointed. Their reply was that there was nothing to be done and we had to endure it for the rest of our stay. When was told she disappointed us, the receptionist told my mom she was extremely disappointed in us and felt that its a shame we couldnt understand the situation. I was very upset, because this is not a professional way to treat guests. I wont pick this villa for my future staying, and I will not recommend any of my friends to stay here.
Property: Bich Dao Boutique HotelAddress: 8 Trieu Viet Vuong Street, Ward 4, Da Lat 630000, Vietnam
Location: Vietnam > Lam Dong Province > Da Lat
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Ranked #37 of 73 Hotels in Da Lat
Price Range (Based on Average Rates): $
Number of rooms: 20
- Official Description (provided by the hotel):
- Newly renovated and under new management, Bich Dao Boutique will deliver a sense of ease, relaxation and enjoyment in nature that you would find in no other place within Vietnam. Bich Dao Boutique Hotel is located in Da Lat, the Little Paris of Vietnam. Built on the same hill that King Bao Dai chose to claim his third palace, the villa is set in gentle, romantic surroundings. Besides our elegantly designed guest-rooms, we also offer a variety of services for your utmost comfort. We believe Bich Dao Boutique will be your one true memorable destination of relaxation and satisfaction. ... more less
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