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“Terrible” 3 of 5 bubbles
Review of Bich Dao Boutique Hotel

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Bich Dao Boutique Hotel
Ranked #37 of 73 Hotels in Da Lat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible”
3 of 5 bubbles Reviewed April 29, 2011

We had problem with the receptionist as soon as we got here. Our group has 2 cancelations, so they had to sell off some rooms. The thing was, they picked all the good ones and all we had left is two small, dark room with bad views and bad conditions. The locks were loose, and one of the closet handles was missing. We tried to understand their policies as they stated out to us, but told them that we hadnt been informed about the room and were really disappointed. Their reply was that there was nothing to be done and we had to endure it for the rest of our stay. When was told she disappointed us, the receptionist told my mom she was extremely disappointed in us and felt that its a shame we couldnt understand the situation. I was very upset, because this is not a professional way to treat guests. I wont pick this villa for my future staying, and I will not recommend any of my friends to stay here.

  • Stayed April 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank ChibiCaroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huong N, Owner at Bich Dao Boutique Hotel, responded to this review, July 25, 2016
Dear all,
we would love to announce that this review has not been considered to bear any accuracy.
The hotel has recently changed not only the owner but also all the staff members.
The property has undergone a complete 'inside-out' reconstruction and redecoration.
(An apology for leaving leaving this note here as it may be taken 'creepy', however, there has been a multiple of unsuccessful attempts to ask TA team for help when sorting this issue out).
We would like to politely ask you to refer to the latest reviews if you want to get an accurate overview of our property.

Thanks for understanding

HN
owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
    10
    9
    2
    1
    0
See reviews for
6
8
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Vietnamese first
  • Any
English first
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Additional Information about Bich Dao Boutique Hotel

Property: Bich Dao Boutique Hotel
Address: 8 Trieu Viet Vuong Street, Ward 4, Da Lat 630000, Vietnam
Phone Number:
Location: Vietnam > Lam Dong Province > Da Lat
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #37 of 73 Hotels in Da Lat
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Newly renovated and under new management, Bich Dao Boutique will deliver a sense of ease, relaxation and enjoyment in nature that you would find in no other place within Vietnam. Bich Dao Boutique Hotel is located in Da Lat, the Little Paris of Vietnam. Built on the same hill that King Bao Dai chose to claim his third palace, the villa is set in gentle, romantic surroundings. Besides our elegantly designed guest-rooms, we also offer a variety of services for your utmost comfort. We believe Bich Dao Boutique will be your one true memorable destination of relaxation and satisfaction. ... more   less 
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