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“Good food, Terrible Service”
3 of 5 bubbles Review of Art Cafe - CLOSED

Art Cafe
Price range: $1 - $5
More restaurant details
Restaurant details
Good for: Special occasions, Romantic
Dining options: Late Night, Breakfast, Dinner, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff
Plymouth, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good food, Terrible Service”
3 of 5 bubbles Reviewed June 12, 2013

We went here with great expectations and the lovely setting of the restaurant was very inviting. We ordered two beers and it took twenty minutes to arrive, they were just cans. We could see the cans on the counter for at least ten minutes so i decided to walk up there and collect them myself, i asked him to change them as they weren't that cold anymore and he refused and just gave us ice. Then we waited and waited for a chicken curry and caramelized chicken. It took well over an hour from ordering the dishes to arrive. In the meantime we ordered another beer (when he finally appeared from behind the desk), we asked not to be charged for the second beer as we only wanted one with our food, he did agree to this and made the situation a little better. The plates were left for ages so we decided to walk up to the desk and pay.

It was not busy at the time either.

The waiting was made better by drawing on the paper table mat with provided crayons, but that became tiresome.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

181 reviews from our community

Visitor rating
    59
    60
    38
    17
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Wellington, New Zealand
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Average”
3 of 5 bubbles Reviewed June 8, 2013

Had pizza and free tea. The pizza was about the blandest thing I've ever tasted on a super mushy awful base. The tea was just bizarre, I did not drink it.
Friendly service and great idea having the paper tablecloths with crayons.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Alexi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonnyDazeArt, Owner at Art Cafe, responded to this review, June 11, 2013
This review is extremely dubious considering that the reviewer consumed a whole pot of fresh, green tea before ordering. The tea, which we do charge for, is made, in our kitchen, from local green tea taken straight from the branches. If you've spent your life drinking processed tea, such freshness has a "chlorophyll" taste which you may not recognize. Curiously, the reviewer finished the pot before ordering our least expensive pizza, the Margarita Pizza (tomato based sauce and cheese, as stated in the menu) then proceeded to eat every last bite of the pizza!? Unfortunately, given the demonstrated abilities of local competitors to manipulate this forum, reviews such as this one further decrease it's credibility, as well as that of the reviewer. Ultimately, it serves to remind one that a healthy dose of skepticism is essential when seeking information online, particularly while traveling.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chillan, Chile
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“One of my favourite places”
4 of 5 bubbles Reviewed June 8, 2013

love Upstairs Cafe. It is well lit and beautifully decorated. The food is delicious and the staff are so sweet. This is the perfect place to hang out. :)

Visited May 2013
Helpful?
Thank Jasmine w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good food and friendly people”
4 of 5 bubbles Reviewed May 28, 2013

Friendly and chilled. Nice to sit and watch the world pass by. Food is good great service. Wifi was a bit slow when I was there.

Visited April 2013
Helpful?
1 Thank Adventure m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
39 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Ok but could be better”
3 of 5 bubbles Reviewed May 22, 2013

My girlfriend and I came here for a romantic dinner. The atmosphere was pretty good but we were the only customers, and the staff was still a little slow getting to us. I had a pasta with meat and it was not that great. The sauce was a bit dry and tasteless. I also though it was kinda expensive. the desert we got was really good though.

I was disappointed but possibly lonely planet hyped it too much. There's a lot of restaurants in Dalat, so I would not go here first. But if you are there a few nights and want a change.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank MichaelBenck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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