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“food poisoning”

Phuket Pro Dive & Sail Co.
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Attraction details
Owner description: Phuket Pro Dive offers professional & personalized PADI scuba diving courses, daytrip and liveaboard diving trip around Phuket, Phi Phi and Similan Islands. Coordinate Private Boat Charter for Diving, Snorkeling, Fishing & Sightseeing is our specialty.
Reviewed September 7, 2011

Great service in many ways, but when the whole boat is sick 3 hours later the blame can only be the food.
Occasionally the hosts can overdo their wamth.
Shame, otherwise a good day.

5  Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 - 23 of 64 reviews

Reviewed August 20, 2011

We went to Phuket with my husband, myself and another couple. We really wanted to visit the Phi Phi islands and wanted to find a trustworthy company that can accommodate a Private Speedboat Tour. We contacted a variety of different companies and Phuket Pro Dive & Sail was our top choice without a doubt! Megumi responded to all of my emails promptly and she was very honest and upfront with Phi Phi's weather especially during monsoon season in August and offered additional tour options in case the weather did not turn out good for us. As soon as we arrived to Phuket, Megumi met up with us at our hotel to explain what our tour would consist of and to accommodate any special requests. We were very lucky to have amazing weather on the day of our tour. The speedboat they took us in was excellent. Richard and Megumi (and their staff) are extremely professional and really made our tour so memorable. They took us to the main spots that are very popular in the Phi Phi islands but they also took us to some more secluded spots with excellent coral reefs and fish for snorkeling. They were very accommodating especially if we wanted to stay longer in one specific spot and really went out of their way to ensure we had a good time and to ensure that we were enjoying our day. Megumi and Richard took us to a gorgeous cove for lunch which was homemade food and it was absolutely delicious! We couldn't be happier with our choice in going with Phuket Pro Dive for our private speedboat tour. We would recommend this company to ANYONE who visits Phuket and wants to see some gorgeous islands and not be sitting a boat filled with 30+ people (trust me...we were even happier we made the choice of going with a private boat after seeing some boats cramped with so many tourists). You can be rest assured that Megumi, Richard and their staff will make this trip a memorable one!

1  Thank vigo152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2011

The Phi Phi Deluxe Plus tour we booked through Phuket Pro Dive was not as advertised and was not actually with Phuket Pro Dive despite us booking with them and the company claiming they were running our tour. They outsourced it and we only found out this once we were picked up 45 min. late. They advertised a max 15 person tour and it wound up being 80+ people on multiple boats. In short, they gave us the worst day of our vacation and at considerable expense.

Longer more detailed description below:

My girlfriend and I booked a Phi Phi Deluxe Plus day tour with Phuket Pro Dive and despite their price being higher than other operators, the previous good tripadvisor reviews made us comfortable paying more with the expectation of good service and a small, intimate tour. We were shocked when our driver (booked through them) arrived 45 min. late and took us to a cattle call of our tour meet up and our actual tour was with a completely different company. Their "private, intimate tour of no more than 15 people" wound up being an overly crammed speedboat with 18 other people that was followed by three other equally packed speedboats, meaning that there were at least 80 people at each stop- exactly what we were trying to avoid. The day was very frustrating. All of the sites we visited were crammed with other tourists on the same package we were on and the day ended with us being held hostage at a "private island" that was little more than a sand bar with a real bar with overpriced drinks and filthy bathrooms.

10  Thank HippoTravelerUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2011

My wife and I learned to dive with Megumi (the proprietor), and I must say that it was a superior experience. Megumi was a very professional instructor, and exhibited a responsible and caring approach to teaching. We did not feel that she was just doing this to make some cash while engaging in her favorite hobby, but that she really cared about certifying divers who know what they are doing.

In addition, Megumi and Richard clearly cared about our comfort, well-being, and enjoyment. One story that I think is most telling: My wife got incredibly sick on the dive boat because we were there during the off-season and the waves were quite choppy. She wanted to call off the lesson for the next day. Megumi and Richard both helped encourage her, and talked with us for half an hour or so about how to avoid motion sickness the next day. Richard, on the way home, stopped by a convenience store to help us select a drink that would calm the stomach. The next day we were able to avoid motion sickness completely and to complete the training. They already had our money -- they just wanted to make sure that my wife had an amazing experience and didn't miss out on the opportunity.

Furthermore, Richard and Megumi are just fun people. Richard drove us back to our hotel each day, and on the way stopped at a local market with us and helped us discover the local cuisine and drink. This was done without charge, and just because he was interested in us learning about the local culture and in not being ripped off by our hotel restaurant.

Richard and Megumi also can book other tours that are not diving-related, and they choose tours which get the best reviews from their customers. If you don't want to dive, I would check them out for anything else you are interested in. We used them to book a thai cooking class which was loads of fun.

We had an amazing time, and when we return to Phuket, we will never contact any other dive shop or tour company.

Thank hawkwing79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2011

Having just completed another excellent adventure with Richard and Megumi we cannot recommend them highly enough. Megumi was very prompt in answering all our emails and Richard met us at our hotel at a designated time to work out the finer details of or tour.
Our Phi Phi Island tour was excellent and Richard and Megumi took us to some great sites for swimming and snorkelling and they also took time to encourage and help one of our group who is not comfortable in deep water and has never snorkelled before, she came away from this trip having snorkelled for the first time and still has a grin from ear to ear. Megumi also organised a scrumptious picnic lunch on a secluded private beach.
As well as visiting Maya Bay and the main beach and market area on Phi Phi we also found some private areas for great snorkelling. Being a small group (5 adults) we were not tied to a time table and were able to change our plans on the run to suit ourselves and the weather conditions.
Richard also organised a 1/2 day tour for us and acted as guide and driver taking us to Big Buddha, fruit, veg. and flower markets, Rawei Beach, Elephant Trekking and various other areas around Phuket that we would otherwise not have visited, we finished up with a pleasant meal at Small View Point.
Phuket Pro Dive & Sail is truly a one stop shop, Richard and Megumi can organise tours both on the water as well as land based and they do it in a friendly and professional manner, we will be back again.

2  Thank DB08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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