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“Excellent Hotel”

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Nova Platinum Hotel Pattaya
Ranked #227 of 449 Hotels in Pattaya
Mumbai (Bombay), India
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Hotel”
Reviewed January 18, 2013

The stay was for 3days and 2 nights, excellet food, catered to your needs, Beautiful rooms and well maintained lobby, Plesant location, would rate it as above.
Clean and Neatly kept Swimming pools. Room Service was excellent.
If given an option to to choose hotel in pattaya this would be it.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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842 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Gurugram (Gurgaon), India
Level 5 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 9, 2013

I visited Pattaya in Aug 2012 as an official visit and stayed at Nova for 6 days. By the end of 6 days i decided that i will be celebrating my Year end 2012 at Pattaya staying at the same hotel. What a comfortable stay it has been. The hotel respects the Privacy of its guests, Hassle free bookings, Friendly and supporting reception desk, Beautiful Pool, Safe Stay, and perfect Housekeeping. My second stay was from 28th Dec 12 to 2nd Jan 13, and i have already decided that my third stay is going to be at Nova Platinum very soon.

Cannot complain about anything at the Hotel. It depends on what kind of stay it is. My stay was leisure and pleasure,without worrying mych about whats wrong around and i had all the support from Nova..

Good Job..Keep it up and we keep coming :)

Room Tip: Try not to go for Rooms next to Lifts :P Its disturbing. Take a Pool view room at higher floors. Pre...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank piyushnewar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 8, 2013

We stayed here for 3 nights. The hotel is reasonably up to date, though there was a funny smell in the halls and the rooms. The non-smokings room hadn't always been just that.
The bathroom was OK, with good water pressure and temperature.

The pools are beautiful, well-maintained and with an exccellent in-pool bar. Breakfast was OK, with various different dishes.

The hotel is in a busy street and it is a 5 minute walk to Walking Street. There is not much to do in the area apart from that.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob_de_Jong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 1, 2013

I have stayed in various hotels in Thailand and 3 others specifically in pattaya and wouldn't rate this hotel as more than 2/3 stars due other following

Cleanliness: hotel looks unkept, dirty floors, poor bedroom cleanliness, marks/damage in superior room you must get a deluxe or above if you are looking for clean modern accomodation. They tried to put us in superior room when we had deluxe upgrade complained at reception as was moved, the superior rooms are inadequate!

Breakfast: small choice but adequate annoyed that they had nicer separate resturant area for Indian guests felt others were segregated and treated differently and this should not be the case as all guests should have choice and be treated the same. Didn't eat at the resturant through the day as looked quite simple and can get better quality within walking distance.

Facilities : positive of the hotel is the pool area which was nice, lap pool more relaxing for adults, mall plunge pool and medium sized family pool with small waterslide and swim up bar. Gym was adequate, on occasions smelt sewage whilst sunbathing on top balcony above spa but not sure where it was coming from. Lift was broken on new years eve and toilets next to spa throughout our 3 night stay!

Staff: appeared to lack good customer service skills, not welcoming and always struggled to understand simply requests appear to be under staffed and lacked enthusiasm

New year: the hotel organised an event for new year which we were not informed about prior to booking as the lap pool and plunge pool were out of use all day on the 30th and on 31st lounge area was overtook by organising the sitting layout and sound checks on a positive the event did look beautiful on the night but had we been told about the disruption to the hotel we would have stayed elsewhere.

Overall, the hotel is ok for a short stay of no more than 3 days for us but we are used to higher end resorts and only went here as it was part of amari group as stayedat amari orchid before. Location is excellent for walking to walking street but bear in mind you are staying in a poorer more Indian/ethnic area so be prepared for a more hustle and loud environment once you step out of the hotel.

Room Tip: Do not stay in old wing superior rooms as terrible condition request new wing executive bedroom or d...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Snooky_ducks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 5 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 1, 2013

I've there for a couple of days. It's well located, but no views from my bedroom. Clean, friendly staff, nice swimmingpools but could find cheaper. The cafeteria is VERY expensive if you compare what you can find in Pattaya. Internet very slow.

Room Tip: Choose highest floor
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HerrPeterBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 25, 2012

Pros:
Excellent Location: Walking street at walk-able :) distance. Beach and markets also close-by.
Nice Rooms: Spacious, fairly luxurious and comfortable with nice bathroom.
Good Amenities: 4 pools with slides and sun-deck
Nice courteous staff.

Cons:
Can't think of any.

PS: Got a free upgrade :)

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neerav P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 22, 2012

My Mother and I checked into this hotel. As a family we have stayed in hotels all over the world from Africa, Europe, America, Australia, and of course Asia. In our forty years of travelling and staying at hotels, I have never ever, and I will repeat this I HAVE NEVER witnessed and experienced such terrible terrible service. Firstly, the staff at this hotel are very very rude. They upset my mother to the point where they made her cry. I will be reporting the staff and management to the head office. The rooms are dreadful; unhygenic for even animals to stay in let alone people. As for the noise, simply forget about sleeping. at the breakfast table countless people were complaining about noise with bags under their eyes the size of constructions sites. Appalling in every way. This place should be shut down and with my letter to the head office I hope it will.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Nova Platinum Hotel Pattaya

Property: Nova Platinum Hotel Pattaya
Address: 562 Moo 10 Pratumnak Road | Banglamung, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#57 Spa Hotel in Pattaya
#95 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nova Platinum Hotel Pattaya 4*
Number of rooms: 270
Official Description (provided by the hotel):
Nova Platinum Hotel is a located in South Pattaya just a 5 minute walk from the Walking Street and Pattaya Bay. The hotel has 3 low rise buildings, with a total of 270 well-appointed guestrooms. All rooms feature a 32” Samsung LCD TV, DVD player, hairdryer, scale, minibar, tea/coffee making facilities, safebox, free wi-fi internet access and an array of modern facilities. ... more   less 
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Also Known As:
Nova Platinum Pattaya

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