We stayed at the Mike Garden Resort & Spa for 2 nights in Aug 2012. There is nothing to shout about in terms of the hotel facilities, location or service. Everything was average except the pool area & breakfast facilities.
But all that you can put up with. What you cannot go along with is the absolute insolence & rude behavior of the hotel staff. If you wish to inform your GUESTS that you must not fill a water bottle from the breakfast area please put up a written notice that is visible to all when they attempt to do so - indicating that they shall be fined in case of failure.
The excuse of a placard that was supposed to be placed on the table near the water & juice dispenser had been knocked over behind & under the long table covers. Unaware of any such rule, unfortunately, when we did try to fill up our water bottle, one of the hotel staff actually had the cheek to hit my husband on his back & shout out - "Do you want to pay 200 baht?"
The hotel management should kindly note that if we can pay & rent a room in their esteemed establishment, we can damn well pay for a bottle of water. Embarassing your GUESTS, and showing such a fine example of Thai hospitality - does not bode well for business & service. No country or hotel for that matter would speak to their guests in such an impertinent manner.
If we would have been informed of the rule, we wouldn't even have tried to fill up a small bottle of drinking water. The same could have been told to us in a normal manner & we would have surely refrained from doing so.
Wouldn't step into this place anytime in future if we're in Pattaya. Not worthy of any recommendation. To submit the review I had to fill up the 1 star to rate the property - otherwise its a 0 star hotel where they do not know how to treat their GUESTS.
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- Also Known As:
- Mike Garden Hotel Pattaya