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“old, small, scary”
Review of Bella Villa Metro

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Bella Villa Metro
Ranked #130 of 447 Hotels in Pattaya
Bangkok, Thailand
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“old, small, scary”
Reviewed September 21, 2011

I can't believe that this hotel gets 3stars!!
It's not look like a hotel, just an old service apartment. My friend felt so bad that he chose this hotel from website. The location is ok but not for women to walk to hotel alone even daytime. We have to pay 500฿/room for mini-bar deposit before checkin. Rooms need renovation, we booked for three rooms. One room was sea-view but what we saw, was three. The rooms were clean but quite dark and really old. Breakfast time is 6.00-10.00am but checkout time is 10.00am so ask the front-staff if you want to checkout at 12:00. No charge but you have to inform staff in advance.

visit a french bakery cafe "La Baguette". cake, crepe, burger, tea or coffee, everything are delicious.

Room Tip: 3rd floor or above if you request for sea-view. Check out at 10:00 but can be 12:00 by request.
See more room tips
  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yukimaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaVillaMetro, Manager at Bella Villa Metro, responded to this review, September 26, 2011
Dear Mr Yukimaze,

Thank you very much for your comments. We are taking your feedback to improve our service.
Please accept our sincerest apology that we did not exceed your expectation. Our hotel is located at the end of the street about 500 m. from main street (Dolphine circle). We provide 24 hours shuttle service for free from our Hotel to Dolphine round about and from Dolphine round about back to Hotel. Regarding the mini-bar deposit it is our Hotel policy to ask for mini-bar deposit but it is refundable upon checking out.
Again, we deeply apologize that we failed your expectation and we will do our best to improve and give you the fine services and accommodation when you return and visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
Brisbane, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 6, 2011

I really cannot undertsand any of the positive comments placed in Trip Advsior about this place. Have stayed in a numer of 3 and 4 star places in Thailand and this is most definitley the worst ever.
Location and one or two of the counter staff are the only positives this hotel has going for it.
Location beachside & not so noisy - but still need a real good long walk and shuttle to get there.
We asked for a room with ocean view - we received a room with rear view and no water.
Be Warned- The accommodation here has the most unbearable stench coming up thought the bathroom drains (akin to a bangkok sewer smell). we didn't bother complaining as we were only on a short stay.
room size is fine but the hotel is well and truly overdure for refurb and repairs to drains.
pool is too cold to use.
breakfast is from four seasons next door and is fine- that hotel is very popular with the russians for some reason.
Suggest you spend an extra $25US and get soemthing decent.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tony_j45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pattaya hotels

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 21, 2011

The best part that i liked is the location of the hotel. It has a beach view which is good( take a beach view room only). If you want calm surrounding which is cheap to stay, then take this hotel. If you want to stay in the midst of ALL THE HAPPENING, dont stay at all.

This hotel is located inside a little lane, but no problem as hotel tuktuk service (in every 5-10 mins) can drop you to the outside of the lane. Pick up is also there from outside of the lane to hotel.

In terms of cleanliness, room service, hotel/room infrastucture, i would stay it is a 3 star only.

It is a sister concern of hotel Best Western pattaya, which is adjacent to it, which is a better hotel than this in terms of cleanliness, room service, hotel/room infrastucture etc. If you are staying in Bella Villa, Breakfast, swimming pool, restaurant is provided in the Best western.

So its like only staying at Bella Villa but enjoying the facilities of Best Western.

Food: You wont get any veg food in restaurant & very very less veg options in breakfast (but then this is true for whole pattaya/thailand).

Overall, i would only suggest if you want to stay cheap, want a calm surounding.

If you can find any other hotel with same per night rates with beach view & calm surrounding (which i beleive would be many), avoid this hotel.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Sumit_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
126 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed January 27, 2011

hotel in very bad location .5 mile down badly lit disused lane ,.5 mile to nearest bar ,restarant ,shops etc,rooms big but need remodernising and agood clean,breakfast very poor mainly cold eggs for my whole 6 days,the pool was the most disapointing ,its round the back of hotel in the shade does not get the sun and only for chairs allresverved by the mainly russsian residents ,it ha s sister htel next door whons facilities you can use,pool equally small 8 chairs well reserved by the 95% russian guests,very poor value for 65 dollars anight,in 20 years of travel the worst hotel i have booked,will not return congratulation to the potographer on your pool shots

  • Stayed January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank stkildalowlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed May 5, 2010

Was quite pleased with the Bella Villa Metro. The rooms were great! Very large rooms, kitchenette, very clean, nice bathroom with bathtub/shower, nice decor. Amazing breakfast that we were excited to get up for every morning (right next door at Best Western). Beautiful pool. Free wifi (although a bit unreliable). Access to Best Western amenities, hotel tuk-tuk to Dolphin Circle. Friendly staff. Quiet area, quite a ways from Walking Street and main areas of Pattaya but a short 10 baht songathew ride to anywhere. The sea view was cluttered with crappy-looking buildings. We had a sea view room on a high floor, but it definitely was not the type of sea view we are used to in places like the Caribbean.
Overall we were happy with Bella Villa Metro, but feel that we could have gotten somewhere a bit more centrally located with the same amenities for the same price.

There is a small sandy beach North of the hotel. If you ask the front desk for directions to the beach, follow them. Once you get to the beach, walk North along the shore until you get to an area with many new condos. A nice little area with soft sand and good swimming.

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank SomnioAmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bella Villa Metro

Property: Bella Villa Metro
Address: 38/15 M.5 Pattaya-Naklua Road | Naklua, Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#36 Best Value Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bella Villa Metro 3*
Number of rooms: 53
Official Description (provided by the hotel):
Bella Villa Metro hotel is located near the heart of Pattaya City. The boutique hotel serves both business and leisure travelers with total comfort and modern amenities. Furthermore, the hotel takes pride of its convenient location. Stay in the hotel and make your Pattaya vacation memorable - it's only a few minutes walk to Pattaya Beach. Bella Villa Metro is located beside its sister hotel, the new Best Bella Pattaya. ... more   less 
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Also Known As:
Bella Villa Metro Hotel Pattaya

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