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“Horrible Honneymoon”

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The Seasons Pattaya
Ranked #375 of 447 Hotels in Pattaya
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596 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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mumbai
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 27, 2012

This Hotel was the first of the Thailand leg of our Tour. Had Booked 3 rooms and Stayed for 2 nights. The Hotel Location is close to the market but the Approach Road is very poor. The Hotel itself is located in a very shady lane.
The Lobby was full of guests and chaos reigned supreme. The check-in desks were equipped enough to handle such crowd flow and the Check - in was full of hassles. The staff went about explaining as to what was chargeable, what was not and seemed very wary of its visitors.
We entered out room. The Room was Ok, Nothing special. However the Air Conditioning was poor, stains decorated the coffee table and sofa. The only good thing was that we had a good view.
The Bathroom too was ordinary.Simply put the Room wasn't properly prepared for us.

The Bell Boy brought the Luggage upstairs but refused to bring it into our rooms unless we paid him a hefty tip!! The Hotel needs to do a serious rethink of its Recruitment Policy!!

The Breakfast was nothing special. We also had lunch on the first day. They served Indian food as the majority of the guests were Indian. Food was average. Breakfast though was crowded with guests and finding a table meant entering a battlefield.

The Elevators were noisy and one stopped while being used.

Hotel Staff were simply not upto the standard.

There wasnt much that the Hotel offered to its guests.

I recommend people to stay away. Not worth the price. Forgettable Experience

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kimianks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at The Seasons Pattaya, responded to this review, August 29, 2012
Dear Sir

First of all, thank you very much for bringing to our attention the problem you have encountered during your visit in our hotel recently. I am sorry that the experience of the stay did not meet your expectations; please allow me to express my sincerest apologies.

Your comment is important to the success of our hotel; please rest assured that we take your comment very seriously to work on improving quality of service. Moreover, we also took carefully noted of your valuable comment regarding our staff manner. Our aim and intent is to ensure all employees are totally customer-focus and all guest concerns and requests are handled quickly and efficiently. I can only reiterate our regret about the general attitude that we did not handle the situation in the proper manner.

Sir, we sincerely hope this experience doesn’t impair your trust in All Seasons Pattaya and we are looking forward to welcoming you again soon.


Sincerely yours
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 26, 2012

First impression of the hotel was good.
Check-in was uneventful, and the staff was polite.
The room was spacious and clean.
Those were the first impressions.
After that, the stay was horrible.
When the cold water shower tap was turned on, the water was not cold but warm. This would be ok if the water was consistently of the same temperature, but it fluctuates!
Be careful if young children are taking a shower.

The breakfast was uninteresting and tasteless.
The only food item of any reasonable standard was the fruit platter.

The hotel was accessible via a narrow lane.
There was no incident, but unsure about safety for young families out to do some night shopping.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BkK
1 review
Reviewed August 25, 2012

I have stay for 2 nights very comfortable, very nice room good view you can see the sea from the hotel window, staff are very friendly especially front desk staffs

breakfast is fair but a lot of indian food, restaurant staff is very good offering

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimberryBkK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
Reviewed August 15, 2012

Dirty rooms , worst approach roads , seems so unsafe to walk around , terrible breakfast , smelly rooms .....................a straight no even if offered a free stay . The lifts were all noisy . The corridor is so dirty . Certainly not worth the money they charge for so poor services . Believe me there are far better rooms / hotels at lesser price .

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nonu_james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at The Seasons Pattaya, responded to this review, August 20, 2012
Dear Sir

It is with sincere regret that we note your dissatisfaction with our service and facilities during the period of your stay. However, we also really appreciate your constructive comments

Your feedback is extremely valuable to us and I hope we will have the pleasure of welcoming you again soon.

Sincerely yours
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 9, 2012

We like 13 members stayed in this hotel for 3 nights. We had a good staying experience. The breakfast was actually good. The staff were really very helpful. There is nothing negative about the hotel except for some like there is no in room safe and they charged me some 100 baht for 2 missing glasses. They collected 1000 baht for every room we were in a group and we were not informed about it, not every person was ready for it but we had to. The check in time is 2.00 PM, But we only waited for 1.5 hrs and we were allotted room. Overall Great hotel.

Room Tip: Good rooms and Service one can Bet on the Hotel
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FLYBEEHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Seasons Pattaya

Property: The Seasons Pattaya
Address: 425/9 Moo 9, Pattaya 2nd Road, Pattaya 20150, Thailand (Formerly All Seasons Pattaya)
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #375 of 447 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Seasons Pattaya 3*
Number of rooms: 105
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Also Known As:
All Seasons Pattaya Hotel Pattaya
Pattaya All Seasons

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