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“Among the most horrible stay of my life”

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Royal Orchid Resort
Ranked #257 of 449 Hotels in Pattaya
Bokaro Steel City, Jharkhand, India
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Among the most horrible stay of my life”
Reviewed January 12, 2014

checked in with 3 other family on 8th jan and checked out on 10th.
Room were smelly with torn towels and bed sheets. one room had dampness on wall. Ac was not working in night and after complaint they asked us to change room at 1 Am in night which we denied. Next day they repaired it.

There was spiders and lizards in room. Resort has so much mosquitoes that u cannot sit outside even for 5 mins after dark.

Most horrible was cockroach in our food which we ordered on 8th afternoon. There was no manager as they said and no one to take any complaint properly.

They didn't bother to even respond us back for our complaint
They charged us 1000 Bhat for late checkout, which I believe is okey, but then they dint even bother to clean the room that day.

I give a big NONO for stay

Room Tip: take room in front of swimming pool only only and only if you dont have any other option in Pattaya
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drsnt2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Russian first
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  • Thai first
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English first
Pattaya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2014

fridge not work,safe not work,springs sticking up through chair,2 single beds joined together instead of king bed,,tried charging me an extra 2,500 baht booking fee. shower rail collapsed on girlfriend,,bed sheets not changed daily. Mould thru bathroom.stains on curtains,,television had to be replaced. Sparks coming out of power points

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pattaya hotels

Cape Town Central, South Africa
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 28, 2013 via mobile

This hotel is way below average with a damp smell in the rooms. The staff are noisy from early morning. We were disturbed by reception and a porter late at night to check the safe. All the ringing of the phone and loud conversation during this little episode then woke my baby, thus extending the disturbance to much later in the night. Although the rooms are clean enough, we would not recommend this hotel to anyone. There are far better hotels which are better value for money in Pattaya

Stayed December 2013, traveled with friends
Helpful?
1 Thank NixGrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 10, 2013

We were an extended family of 11 and stayed for two nights. Pleasant stay with comfortable rooms and with courteous staff. Clean and big swimming pool.

A suggestion to the hotel management -
1. Kindly perform regular pest control in all rooms - we found couple of dead cockroaches in the rooms.
2. The breakfast layout is good - but needs to be hot. A cold breakfast is not a good start to a day. (fortunately, an Indian staff in the restaurant helped saved the day)

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheTraveler2207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed November 7, 2013

Hotel rooms , swimming pool, courteous staff made our stay quite memorable . Breakfast was quite elaborate with lot of Indian dishes.
Experience would have bee more better with WI-FI connectivity in each room

Room Tip: Rooms on the pool side are really good
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel10013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islamabad
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 3, 2013

This hotel is not close to even 3star. Outdated furniture, odour, dirty Washroom. Found dead cockroaches in Bath tub and room. AC makes lot of noise. Only good thing about this place is Indian food, which isn't excellent, but still better than nothing.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SabeeShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 21, 2013

Though the staff was good and Indian cook makes great food the overall hotel needs renovation and major electrical work as most of the switches malfunction including the air conditioner thermostat. Also, the cash tries to squeeze out 3% extra if payments are being made through credit card unless the guest protests. Overall an average experience....which could have been better.

Room Tip: Look for newly renovated rooms preferable towards the swimming pool.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProsunB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Resort

Property: Royal Orchid Resort
Address: 256/24-26 Moo 5,North Pattaya, Pattaya-Naklua Road Soi 20, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#23 Top resorts Hotel in Pattaya
#65 Spa Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Orchid Resort 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Royal Orchid Hotel Pattaya
Royal Orchid Pattaya

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