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“Wonderful Experience”
5 of 5 bubbles Review of Bella Villa Cabana

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Bella Villa Cabana
Ranked #106 of 442 Hotels in Pattaya
Noida, India
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wonderful Experience”
5 of 5 bubbles Reviewed February 2, 2014

The location is not too greta as it is away from the main city but if you are looking for a quiet place to stay away from the hustle bustle, this is the place to be. Location on the beach comes handy as you right next to the sea. The building needs some fresh makeup but the rooms are comfortable and cosy. The staff is very helpful and understanding. The major and only reason for worry is that not much can be had from the roomenu as it is not for the Punjabi pallate.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rakesh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, March 7, 2014
Dear Khun Rakesh_Ahuja,

My heartfelt thanks and appreciation for the kind words about our Rooms and our Staff. We are very happy to learn that you enjoyed your stay with us. Everyday, we encourage our staff to make every guest encounter a memorable one and I'm happy to learn that you find our staff helpful. I will gladly share this with our team knowing that it will serve as an inspiration to continue giving their best in attaining service excellence.
We are also appreciative of your remark especially on our room menu. Note that we are taking this feedback to heart and will use it to improve.
Together with the whole team of Bella Villa Cabana, we look forward to welcoming you again in our hotel!

Sincerely,
Guest Relation Manager
Bella Villa Cabana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Thai first
  • Any
English first
Buderim, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 24, 2014

Stayed here because it was local for a course my husband was taking. The course was the only thing local for this hotel. The location is very poor, it's 10k out of Pattaya with no attraction or facilities around it. The courteously bus is a must, this service runs just about every hour and takes you right into Pattaya. A great service and free too.
The rooms are very big here, not exactly luxurious but averagely furnished. The beds are extremely hard and I personally found them very difficult to sleep in.
There is a lot of noise at this hotel. The hotel runs events for many nationalities and in the ten days we were here there were three evenings where couldn't sleep for loud singing and shouting till gone three in the morning.
The breakfast buffet is varied, if you fancy mash potatoes and curry for breakfast this is your place!
There are a lot of dogs roaming around the entry to the hotel, these dogs like to howl during the night which some might find a little off putting.
There are a great deal of third sex people working in this hotel, which makes no difference to me what's so ever, I was more bothered by the fact that not one single employee seems to speak more than two words of English. Maybe this is because the hotel mostly caters for Russians. There were certainly 80%+ Russians staying here during my stay.
The pool is very big and seemed to be well looked after, but you would be very lucky to get a sun bed, beside the pool actually in the sun. The pool is main,y in the shade and literally had a couple if dozen sun beds round it.
The beach sticks, there's no other way of putting it. It smells awful. No one seems to go on it and I don't blame them.
Would I go here again No, was it awful No. Hotel is quite cheap and was ideal for my husbands course. Had I been on holiday I would have been devastated
There was a lovely cleaning lady on floor eight who did not speak a word of English but who was the most lovely person. A smile each time I saw her and such a lovely l
Sounding laugh best employee I came across by a mile.

Room Tip: Go high up 7 it 8 floor the further away from the noise the better
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janeandleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, February 1, 2014
Dear Khun 'Janeandleigh',

Let me start by thanking you for your review regarding your recent stay at Bella Villa Cabana.
We appreciate your observations about the hotel and the surrounding area.
We sincerely apologize that your stay was not fully satisfactory and we regret that your overall experience was affected by our location. We would like to inform you that this Hotel caters for family and couples who wants to stay away from the busy Pattaya and needs a quiet and relaxing environment. We would like to thank you also for your valuable feedback which will enable us to direct steps for improvement.
Rest assured that we will look into this matter and implement improvements to ensure better experience for our guests.
We hope for your continuous support for Bella Villa Cabana and we look forward to welcoming you again on your next visit to the area.


Sincerely,
Guest Relations Manager
Bella Villa Cabana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
232 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed January 24, 2014 via mobile

Located 10km from the city, this hotel offer clean rooms, nice pool, nice food and above all, quiet from the noisy Pattaya city. You will see many families with kids and you will.also get the chance to practice your Russian. The city is about 2 hours walk or 30 min with the hotel free shuttle. The first restaurant when walking north is very good and the one further north, below the apartments building is excellent. All in all, highly recommended.

Stayed January 2014, traveled with family
Helpful?
1 Thank Avi_Shaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, February 1, 2014
Dear Khun 'Avi_Shaul'

Thank you so much for your review regarding your recent stay with our Hotel.
We are very pleased to read your positive review of our hotel services and facilities and we are extremely happy that your stay was enjoyable overall.
I will gladly share your comments with all our team knowing that it will serve as an inspiration to continue giving their best in attaining service excellence.
Once again, thank you for sharing your experience,and your comments are most appreciated.

Sincerely,
Guest Relations Manager
Bella Villa Cabana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 2, 2014 via mobile

Having just spent the last few days at Bella Villa we are relaxed and leave with happy memories. While the hotel is showing some wear and tear, the staff are friendly, helpful and always on hand to assist. The pool area is very nice but the sun beds need upgrading. The hotel is situated on the beach, nice for walking but not for swimming. Highly recommend Bella Villa for a short break in a family friendly part of Pattaya.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Sam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, January 10, 2014
Dear Khun 'Sam K'

First and foremost, thank you for your business and for your beautiful review.
It is a pleasure to receive compliments of our service and our staff.
Every day, we encourage our staff to make every guest encounter a memorable one and I'm happy to learn that you find our staff helpful. I am sure that my colleagues will be inspired more to offer an even higher quality of service.
We are appreciative of your remarks especially your comments about our Hotel's wear & tear and sun beds which will enable us to direct steps for improvement.

Thank you once again for sharing your experience and we look forward to welcoming you again in our Hotel the next time you are in town.

Sincerely,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 31, 2013

Poor service , staffs at the front desk had no service mind. They are so mean. Food has no quality. Hotel location is far from the city and the way from the main road to the hotel is undeveloped. Will not receommend this hotel to anyone.

Stayed December 2013, traveled with family
Helpful?
1 Thank Thamnua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, January 10, 2014
Dear Khun 'Thamnua',

Let me start by thanking you for your review regarding your recent stay at Bella Villa Cabana.
We sincerely apologize that your stay was not fully satisfactory and we regret that your overall experience was affected by our location. We would like to inform you that this Hotel caters for family and couples who wants to stay away from the busy Pattaya and needs a quiet and relaxing environment. We would like to thank you also for your valuable feedback which will enable us to direct steps for improvement particularly our staff's attitude, service, and breakfast.

Rest assured that we will look into this matter and implement improvements to ensure better experience for our guests.

Again, sorry for causing you this inconvenience and i hope that you will come back and give us another chance to provide you with outstanding service in the future.

Sincerely,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Pattaya hotels

Singapore, Singapore
1 review
5 of 5 bubbles Reviewed December 15, 2013

I went with my family with young children and stayed there for a total of 5 nights. It was a great trip and below are what we like about the hotel

Likes
------
- Walking distance to private sandy beach
- Plenty of fresh air and is peaceful
- Family oriented and child-safe
- Unblocked seaview of the Gulf of Thailand if you stay on higher floors
- Balinese themed hotel with modern serviced apartment amenities
- Favorable natural lighting to take beach photography in the early morning and evening
- Clean, spacious rooms, with comfortable bed and well-pressed bedsheet
- Bath towels are creatively folded into various "origami" shapes of elephants, bulldog, rabbit, leaves, butterfly, turtle (one theme per day)
- Wide choice of breakfast (as good as Bangkok)
- The most delicious "American Fried Rice" you can ever find in Thailand (deserves an award)
- Well maintained and landscaped swimming pool, with plenty of space to sunbath
- Nice bouncy castle for young children bedside the pool
- Convenient and free transport to downtown Pattaya
- Polite housekeeping and ever smiling front desk receptionists
- Was lucky to enjoy free display fireworks by a private party along the beach

Can be improved
---------------------
- Would be good if the Municipal Office could turn off the stadium lights along the beach after midnight, too bright for us to admire the night stars
- More frequent transport to other parts of downtown Pattaya
- More English speaking staff

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kah95035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, January 10, 2014
Dear Khun kah95035

Thank you so much for taking the time to leave this kind feedback. Your comments were most generous and will be passed on to our team members knowing that it will serve as an inspiration to continue their efforts. We strive to ensure each and every guest's experience is satisfying and we are extremely happy that we had met your expectations. Also,by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Again, I thank you for your wonderful comments on our hotel and hope to welcome you again soon.

Sincerely,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed December 4, 2013

I stayed here for 2 nights as they had alright specials on. The room was very big with nice views of the swimming pool and ocean. The air conditioner motor was on the balcony and was a bit to noisy. The bathroom was nice and big, there was a shower over a bath.
Room service was my preferred option as i had no car and there were no shops close to the hotel. People should not complain about the location, you booked it so you should look on a map to see its proximity to your beloved "walking Street".
It looked like a great place for family's, not so much for someone on their own.
The breakfast was quite good, plenty of fruit and variety of other main breakfast options.
House cleaning didn't make it to me for some reason, the staff were nice but lacked being friendly.

Room Tip: Get a room up high, the views are very nice.
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVC103, Guest Relations Manager at Bella Villa Cabana, responded to this review, January 10, 2014
Dear Khun 'Paul S',

My heartfelt thanks and appreciation for the kind words about our Hotel and for sharing it here in Trip Advisor. We are very pleased with the fact that you enjoyed your visit with us.
We appreciate your patronage and hope you will stay with us at Bella Villa Cabana the next time you are in town. We look forward to your return.

Sincerely,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bella Villa Cabana

Property: Bella Villa Cabana
Address: 55/7 M 1 Sukhumvit Road | Naklua, Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 On the Beach Hotel in Pattaya
#70 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bella Villa Cabana 4*
Number of rooms: 103
Official Description (provided by the hotel):
Bella Villa Cabana is a serenity private beach resort in Pattaya. It is located on Banglamung beach area. We provide free shuttle service to Pattaya City Center from 10:00 am - midnight. Distance to city center is around 8 km. or 20 minutes drive. Our resort is equipped with 2 swimming pools, sauna rooms, steam room, fitness center, meeting facilities. Full in room amenities, FREE WiFi, pantry with microwave, LED TV, Full kitchen (suites room). We strive to provide the best service for our guests. Welcome to Bella Villa Cabana. ... more   less 
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Also Known As:
Bella Villa Cabana Hotel Pattaya
Best Western Pattaya
Pattaya Best Western

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