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“Dirty and Poor Service”

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Adriatic Palace Hotel
Ranked #281 of 442 Hotels in Pattaya
U.S.
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
“Dirty and Poor Service”
1 of 5 bubbles Reviewed May 29, 2008

This Hotel is nowhere near a 4*. The service, room, and other venues were either not working or in poor repair as follws:

- Room Safe not working
- Balcony Jet Tub had cold water, and loose water handles
- Pool had electrical wires (Electrical Hazard) strung over it and taped with electrical tape; 80% of the lights did not work; and pool restroom / toilet not cleaned in 3 days.
- Tile work in room bathroom was poor
- Tile work around pool was poor quality work
- Staff spoke poor English
- Manager hardly ever to be seen
- Dining Staff eating while serving and talking to Guests
- Pool Staff loud and laying around with shirts untucked
Pool Bar Staff unable to mix drinks (did not know what a Long Island Ice Tea was, etc...).

All in all, this is a 2 Star Hotel, with 4 Star prices. I would never stay at this place again, and certainly would never recommend it to my friends or company.

  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
13 Thank dsrvbrogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
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    11
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Thai first
  • Any
English first
wimbledon
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed January 29, 2007

booked 8 days here via [---] super efficient website. unfortunately super efficient only in getting my 19520 baht from visa as hotel said that they had never heard of [---] or mono travel company limited (the company actually owning the website) and demanded immediate payment of 3213 baht for night "we will never refund". mai dee mai?. just what you want with your wife besides you after travelling 24 hours and taxi gone. hotel has fantastic view straight over clean beach but dirty water to ko larn. from the 33rd floor you might even be able to see over the island. reception area huge and rooms big, both getting tatty. breakfast is typical thailand ie good. problem is that it describes itself as 4 or even 5 star but in reality poor 3. caters mostly for russians , some koreans etc, and i suspect poor english on both sides of the desk results in the rather strained atmosphere- no smiles here. i guess value as 1000 baht per night but you could say the view itself was worth the rest. i wouldn't and left the next morning as soon as i rented a m/bike. expensive lesson re internet booking learnt. oh yes we slept ok.

Stayed January 2007
Helpful?
11 Thank aaah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Adriatic Palace Hotel

Property: Adriatic Palace Hotel
Address: 469 Moo 2, Khao Phratamnak Rd | Nongprue, Banglamung, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #281 of 442 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Adriatic Palace Hotel 3*
Number of rooms: 402
Reservation Options:
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