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“Breakfast menu & Bathroom both need improvements”

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Mercure Pattaya Hotel
Ranked #30 of 456 Hotels in Pattaya
Certificate of Excellence
Reviewed July 28, 2013

When i first reached this hotel i was a bit disappointed as it was in bit of interior from main market. But later on the staff told me i was only a few hundred meters away from the market and a complimentary shuttle is available for both pick up and drop.

I was happy with that. Welcome drink was nice, hotel also offered me good rate for currency exchange.

The room was however a bit disappointing bathroom was really cramped up , small and needs renovation.

However balcony made up for this as it was very relaxing and pleasing sitting in nice breeze.

Second problem was breakfast. Attitude of staff at front desk was very nice. But in breakfast area the staff didn't seemed bothered at all, plus no options for indian vegetarians and those options which were continental were not upto the mark, i mean sunny side up eggs were cold, overall disappointed.

Rest hotel was good, spa was okay . Swimming pool was nice. Not much options for restaurant in the hotel

Overall experience okay

  • Stayed: July 2013, traveled solo
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2  Thank Roninsworld2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 16, 2013

This is our 8th stay at the Mercure hotel in 8 years straight. Have allways enjoyed the location and the hospitality of the staff. Especially the manager Alex who personally made himself available to my family and supplied extra benefits with out being ask (WELL DONE ALEX) a special thank you. The hotel has been going through an upgrade since change of ownership and all improvements are appreciated. Flat screen TV now in room, rooms have been painted to liven them up and the pool has been resurfaced and upgraded a real improvement. The hotel has never failed to please and is ideally located with a free 24hr took took to second road if required, this is mainly now unnecessary as its only a 5 minute walk to the Avenue shops which go through to second road. Room maid was especially friendly to my son and his family and freely gave her time on the weekend to show them around, she bonded with our 2 grandchildren and has made a life long friend. Would I stay there again? Absolutely YES , havent stayed there for 8 years in a row for nothing. Many thanks to all hotel staff that made our stay a very pleasurable experience

Room Tip: Tip choose a room facing the pool if at all possible
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  • Stayed: May 2013, traveled with family
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Thank Whaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Chanvit
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 16, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank sfaiq69
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 16, 2013

A good hotel with a decent service in Pattaya for budget travellers.. The hotel is located off 2nd street (one parallel to beach road - most crowded street in Pattaya) which is a blessing for people who want slight seclusion from the hustle bustle.. Shuttle to main street makes all key locations well accessible..

  • Stayed: November 2012, traveled with friends
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Thank Punit24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

The pace is wonderful. The first thing that we came across when we entered the Lobby was a Huge Piano. Though the Reception staff did not speak English but still they were able to properly communicate all the information. We were then escorted to a Family room which a Double Bed on one side and a Bunk bed with cartoon posters. My kids got so excited that they were jumping and sliding. I did not expect a good food and in line with my expectation we were not able to enjoy the food very much. The room had very less cooling but when we complained about the same, we were promptly shifted to another room. Overall a great experience.

Room Tip: Choose the Family room with Bunk bed if you are travelling with kids.
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  • Stayed: May 2013, traveled with family
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1  Thank vinayksrivastava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

I had stayed in this hotel the week before and my double bed had been two single beds put together with two duvet covers,It was not a great experience. However this week I upgraded to a deluxe and was pleased that the bed was indeed a double with one cover. It was a better room, clean and lived up to what I have come to expect from the Mercure brand. The internet is very good and the location for the centre of Pattaya especially shops and dining is excellent.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Pattaya
#19 Spa Hotel in Pattaya
#26 Luxury Hotel in Pattaya
#30 Romantic Hotel in Pattaya
Price Range: $43 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
Mercure Pattaya Hotel is a 4 star Accor Hotel. With 247 rooms that offer elegant functionality & style, we ensure your stay is both comfortable and memorable. Our rooms are equipped with Wi-Fi connectivity, in-room satellite & cable TV, stocked mini bar & in-room safe. Pets up to 10 kg are allowed in the hotel with a maximum of 2 pets per room charged at THB 500 per night. Located in Central Pattaya, the beach, shopping centers, restaurants and entertainment districts are within walking distance from the hotel. The Hotel features a large outdoor swimming pool & toddler’s pool (with some water slides & shower curtains for children), a gym & massage services for relaxation. Our new outlet, Aqua Pool Bar & Club offers an all-day dining café which serves various cuisines, a premium French Bakery, a dedicated kids club with PS4, board games, TV & more, full day planned activities by our Activities Manager, Fit Park with Sports Equipment's & an Open Air Projector for entertainment ... more   less 
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya

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