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Reviewed August 30, 2012

Date of stay: August 2012
  • Trip type: Traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 29, 2012

Thank Ms Meesap for amending my bookings & arranging connecting rooms. The bellboys were helpful in handling our golf bags. not forgetting the check in/out staff for helping us on our last day when we had some problem regarding our transfer. The rooms were clean with new LCD TV which was clear. breakfast have a wide selections for everyone. Mercure will be our first choice if we return to Pattaya.

Date of stay: August 2012
  • Trip type: Traveled with friends
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2  Thank Erickktan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

The hotel is quite central to Pattaya. They have a courtesy vehicle which takes you to the main road and collect you back to the hotel when you return. The room rate is excellent for what we wanted. All the shopping centres and shops are within walking distance. We stayed for a week and are very happy with what we have paid. I highly recommend the seafood buffet on saturdays.

Date of stay: August 2012
  • Trip type: Traveled with friends
    • Value
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2  Thank caritas26
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2012

I had a nice room facing the swimming pool this was the highlight of my stay. I have been coming here to this hotel for the last 5 years for business in Pattaya. They use to have a General Manager called Nicolas. It was the good old time, no more Soul just money. Now it is a Zoo. 10 bus parked up front Asian guests screaming all over the hotel. Breakfast go before 7 or after 8.30 , i wanted to try the buffet one evening, impossible 200 guests seated on large table of 10 you can t even get a table. I saw a few older westerner guests who were lost. I choose Mercure for the brand name,now it is a total disappointment Book a room looking over the parking lot. Room facing the pool you have to endure the noise till 2 am of the Karaoke Bar nearby and at 8 am the beginning of a construction site at the back of the hotel Maybe I came at the wrong time of the year , one thing i will never go back even if the price is right . My recommendation before coming ask if they have groups in the hotel. The hotel is nice the rooms are big. The staff is not to blame, the Poor Staff is just here to clean the mess.

Room tip: High Floor overlooking the parking, even if you have the noise of the bus engines running, better than construction or Karaoke.
Date of stay: August 2012
  • Trip type: Traveled on business
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2  Thank JP D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

We were looking for a accommodation for a single night before friends arrived the following day.
The Mercure was recommended by friends and were delighted with everything about the hotel. We booked online using the Accor Hotels booking site and got a great night rate, check in was a breeze and room booking was accurate (corner suite pool view) facilities and hotel info all explained at check in, right down to if require WIFI connection.
Room was very clean and welcoming. Although only there for one night, there was plenty of storage and hanging space for clothes, secure safe and well stocked mini bar and coffee making facilities. Bathroom well designed although very compact was very clean and well stocked. Balcony was adequate but would have benefited with the addition of outdoor chairs rather than using the chairs from room, but this was no problem for overnight stay.
We did not use the pool or bar/food areas but took the time to look and everything was well maintained and serviced. Pool is great size with varying depths and long enough to swim laps for those that need that morning exercise, plenty of sun beds and shade for those that like to chase the sun.
Front desk and concierge were very helpful and accurate when giving directions to local shops and bars, so with the hotels central location is was very easy to get to the beach road and walking street, although we walked the hotel offers a transport that drops you off just before the main road but the walk is not that far anyway.
Sleep quality was excellent the room being very quiet and the bed large and comfortable, add to that great air conditioning that cooled room down very quickly woke refreshed in the morning..
Check out was very efficient and house keeping mini bar check done without too much waiting around. Thanks to all the staff and the hotel for a great stay.
Would we stay again?, answer is YES and would certainly consider as a location for a longer stay.

Date of stay: August 2012
  • Trip type: Traveled with friends
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ScottE424
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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