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“Average hotel, not 5-star as advertising”

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Jomtien Palm Beach Hotel & Resort
Ranked #68 of 456 Hotels in Pattaya
Reviewed February 12, 2013

My mum and I had a trip to Pattaya the last week of Jan. The room is big, nut the interior is not good. The light in toilet is broken and blinks but the hotel doesn't repair. when we went inside the room, we saw a cockroach on the bed. Fortunately, we saw it and tried to chase it. The breakfast is so so, not delicious, not many choices. For me, it likes a 3-star hotel, not 5-star standard.
We stayed 2 nights. While we had breakfast, we saw a lady (about 28 years old) who wore suit, maybe she was restaurant supervisor, not waitress, she had bad behavior with guests. The Russian Guests took the food inside the pocket and put into their handbags. But the lady came and took the pocket from the guests' handbags. She shouted them as if they were robbers. It was so terrible and impolite. She pointed directly to them, and charged 500 baht for food getting out of restaurant. I know they were wrong, but she should be polite to the guests.
I think a lot of guests saw that situation would never come back again. And me too.

  • Stayed: January 2013, traveled with family
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27  Thank Chuppy_princess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 - 76 of 334 reviews

Reviewed December 1, 2012

I've stayed a couple of times at this hotel and I've really liked it. I'm planning to go there this winter, too. Everything is running smoothly with a friendly and helpful staff - just remember to reserve you seat at the Palm Wing pool area early in the morning after breakfeast, as despite its large size, the area gets very crowded later towards noon. However, somehow the pool attendant usually manages to get you a place to sit, anyway. There's a smaller and quieter pool at the Jomtien Wing, too. So nice just to idle accompanied by a good book. :)

  • Stayed: February 2012, traveled solo
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2  Thank DMatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

I stayed here in july this year. Hotel is not new, but clean. The only disadvantage is that it doesn't have any balconies.... the windows of my room overlooked into an awful slums, it was a disgusting three- or four-storied bulding. Breakfast was good.

  • Stayed: July 2012, traveled solo
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3  Thank Ibragim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

The hotel was really good and we've been greeted kindly.the pool was a dream! It was so beautiful .. Staff were kind and amusing...rooms was cleaned every morning and it was near to the beach...toilets were so clean and tidy ...I really like it.a great place to go for vacation..by the way,it was so near to the seven eleven chain markets and the lovely thing about it was that it had a awesome karaoke...we sang a lot of sings there,although the song were so old!

Stayed: September 2011, traveled with family
4  Thank Ashkan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

The hotel has a great breakfast and pool and located near to taxis so you can hop on to go into town. The only thing thats not so good is that the hotel has a too big quantity for russian tourists. They occupie all the sunchairs and are not so polite at breakfast. Otherwise the best lowprice hotels in Jomtien , staff is good too.

  • Stayed: January 2012, traveled as a couple
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2  Thank Mats N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

Located along the Joumtien Beach with the nice pool and few minutes walk to restaurants and market, especially, this hotel has a nice baby cot for my son. The staffs were nice and friendly, and the breakfast was excellent. We feel very enjoyable enough for our stay in Pataya and we’d highly recommend this hotel to our friends.

  • Stayed: May 2012, traveled with family
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2  Thank Yingying L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2012

The Hotel is awesome , first look makes you believe its amazing and out of this world . The Breakfast spread is awesome and has a really good variety of food to offer .

The room was good and spacious . The lobby was huge , colourful and awesome . Its a one of a kind hotel . The front desk staff was helpful and courteous . One thing I would suggest is for the hotel to offer free wi fi . Its a bit expensive . The maintainence man who was sent to my room to assist with the wi fi was very kind and considerate .

In both the receptions i found the staff ladies and gents speaking good english and were very professional . Full credit to all the staff except one lady staff slightly healthy with spectacles who was a little bit harsh and unprofessional that was the only downside .
The dinner was good , and a generous spread offered , b the indian chef catered for my group , SOTC .

Room Tip: Select the rooms with a view .
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  • Stayed: February 2012, traveled solo
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1  Thank a12b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jomtien Palm Beach Hotel & Resort

Address: 408 Moo 12, Jomtien Beach Rd., Pattaya City, Chon Buri, Pattaya 20250, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#52 Luxury Hotel in Pattaya
Price Range: $57 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jomtien Palm Beach Hotel & Resort 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Jomtien Palm Beach Hotel And Resort
Jomtien Palm Beach Hotel Pattaya

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