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“Pleasant stay. !”
Review of Green Park Resort

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Green Park Resort
Ranked #58 of 463 Hotels in Pattaya
Reviewed December 16, 2013

The Green Park Resort is an oasis of calmness in a hectic Pattaya and, partly due to the much needed renovations carried out , our stay was the last seven weeks as a repeater very pleasant.
We always came for the garden and the great and spacious pool area, and since lately the rooms even include free WiFi. The price / quality for this hotel is very good.
Under the inspiring leadership of the new General Manager Luciano Lillus however, we have seen at this time every day even more improvements observed especially in the overall management of this hotel .
And despite all the bustle of the hotel industry this manager has for all guests a listening ear, and he is an excellent host, truly a calling card for this resort. Since we come from the hospitality industry ourselves, we know that managing and solving problems out of the past is for sure not an easy task and not something that can be achieved by one day.Luciano, hopefully we will meet each other again next year.


Good luck for you and your team and a big thank you to all the staff who made our stay a party. We wish all of you happy holidays and a healthy 2014.
Marcel Siebeler, Bali

Stayed: December 2013, traveled as a couple
Thank Marcel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-SHR, General Manager at Green Park Resort, responded to this reviewResponded December 19, 2013

Dear Marcel S,

It was such a pleasure to have you staying here with us The Green Park Resort and I must admit you and your wife are remarkable people with an immense great attitude.

Thank you for spending some of your time to give us your high appreciated feedback.
Sine you do have a long hospitality background it is so nice to read that you enjoyed your stay with us to the fullest and that you appreciate the price/quality and other improvements of our newly renovated Resort that much! Thank you as well for your compliments regarding our pool area which is a great area to spend your day enjoying our lovely cocktails, BBQ and for just chilling out in a calm and peaceful surrounding.

Our location is just perfect!!! By being just a few minutes away from the beach and the buzzing night life of Pattaya, it is so nice to see that in our Resort it is so quiet and calm.
No loud music or any other disturbances, so a good sleep is guaranteed.

Thank you for the great conversations, laughs and feedback.

Best personal regards,

Luciano Lillus
General Manager The Green Park Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 - 146 of 631 reviews

Reviewed December 16, 2013

It was our third visit in three years at Green Park Resort. The rooms incl. bathroom were renovated and the resort has now free wifi. We enjoyed the great and spacious pool again. The new General Manager was easy to approach and had an ear for every guest , fortunately he spoke many languages which is very important for an international resort like this. The resort is highly recommended. . We are definitely coming back next year.Els coster

Room Tip: standard room is ok even for a longer stay. no spa/fitness.
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  • Stayed: November 2013, traveled with friends
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Thank els c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-SHR, General Manager at Green Park Resort, responded to this reviewResponded December 19, 2013

Dear Els C,

To start with a big thank you for the great time we had with you and your husband during your long term stay with us. You came as repetitive guests and left as friends, which is a great gift for me personally and for our team.
Thank you as well for finding the time to give us your thoughts regarding your stay with us here at The Green Park Resort.
It was so nice to see how you and yours enjoyed your holiday with us and thank you for sharing that with us here at Trip Advisor. Great to see you valued our free WiFi and our large pool with opportunities to eat, drink and relax in a calm setting.
From all of us we do wish you and your husband a Buon Natale, Gelukkig Kerstfeest, Merry Christmas and a great 2014.

We are looking forward to welcome you again here at The Green Park Resort.

Best personal regards,

Luciano Lillus
General Manager The Green Park Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

I feel it's an awesome place to stay bcz I love da outdoor pool . Has an excellent view From
Each room, breakfast too was great with various seasonal fruits and especially sausages . Over all I m vry much satisfied by da calm environment ova der ... Any one going to pattaya can atleast once should stay in GREEN PARK resort I feel .....,,,.,.,.......,,,...,.,..,,,,,,,,,

  • Stayed: March 2013
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1  Thank Pravardhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-SHR, General Manager at Green Park Resort, responded to this reviewResponded December 14, 2013

Dear Pravardhan

Thank you for staying with us at The Green Park Resort and for spending some of your time to give us your high valued feedback.
So good to see you enjoyed your stay with us to the fullest and that you valued our pool area that much.
Thank you as well for giving us your positive thoughts and words regarding the various dishes we serve during our breakfast buffet.

Once again thank you, and we hope to welcome you again here in The Green Park Resort.

Best personal regards,

Luciano Lillus
General Manager The Green Park Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Very clean rooms, friendly staff, breakfast was satisfactory. All went well and nothing to complain. We would like to stay here or in any one of the other Sunshine Hotels and Resorts next time we visit Pattaya. I understand that this hotel group now has a new 5* hotel called Ravindra beach resort, we would like to try that next year.

Bala, London. Hotels.com Guest

Room Tip: The Junior suite is excellent, and the newly refurbished rooms are extremely good value, clean, brig...
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  • Stayed: November 2013, traveled with friends
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Thank Bala B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-SHR, General Manager at Green Park Resort, responded to this reviewResponded December 6, 2013

Dear Bala B,

Thank you so much for staying with us at The Green Park Resort and a big thank you already for staying with us again so soon, it was a great pleasure having you here with us and thank you as well for the nice conversations we had.
Thank you as well for spending some of your time to give us your highly valued feedback.
It is so nice to read your compliments regarding our friendly, the very spacey clean rooms and the great choice of dishes served during breakfast. By knowing you are well traveled gentleman, these compliments coming from your side are very much appreciated. You put for sure a great smile on the faces of our team after I mentioned your posted words.
I am really looking forward to meet you and your wife here soon again, and will love to show you both our other properties which we have here in Pattaya.

Best personal regards,

Luciano Lillus
General Manager The Green Park Resort

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Reviewed November 5, 2013

We stayed here for 8 days in Oct 2013. It is not a hotel we would ever consider going back to. We were in a poolside room which smelled of sewerage - the management said the smell was caused by the air conditioning unit. The pool area is good which is its one redeeming factor. the reception staff are not great - we needed to use their own internet system but the pc was so old that it could not handle any amount of memory transfer, so we had to find an internet café in the town. Breakfast is basic, and we had the strange arrangement of it being served in a different area of the hotel for half the week with no direction from the staff. Because of the gardens, bugs are inevitable - we found a nest of maggots in the corner of the room where I'd left a shirt lying. The cleaning staff on the other hand were great. The hotel is a bit away from the main road, so a walk is inevitable. Tuk tuks are great. Watch out for large pot-holes when walking on the pavements.

  • Stayed: October 2013, traveled as a couple
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-SHR, General Manager at Green Park Resort, responded to this reviewResponded November 6, 2013

Dear Mr. John R,

Thanks so much for staying with us and for giving us your thoughts and words, it is unfortunate that your experience with us was not after your expectations however let us try to make it up with you during your next stay with us.
Thank you for your positive remark regarding our pool area. Our guests are indeed very happy with the lovely pool area which we have, it is even considered to be the largest resort pool in Pattaya.
As you mentioned correctly, our resort is an 'open' resort with lots of greenery and gardens, hence insects and rainfall are inevitable although we do our outmost best to keep our gardens in the best shape possible and trying to minimize unpleasant insects as much as we can. We were renovating our breakfast area during your stay with us and we informed our guests during the checking in process and by leaving daily letters in the rooms, starting a few days before the renovation (in a few languages) and by using information signs at the breakfast room explaining that temporary the breakfast would be served in a different area until the renovation would be finished. After the renovation was completed, breakfast was served again in the regular area where our guests can now choose between enjoying their breakfast inside or outside in the open air. Unfortunately do renovations always bring unpleasantries, however they are needed to improve our resort and so a better service can be given to our guests. Internet will be free of charge in our resort as soon as the new wireless system is tested thoroughly so data transfer should not be an issue.
Walking from our resort to the main street is a nice quiet stroll of not more than 100 meters, or 300 feet and the beginning of Beach Road is 200 meters, 600 feet away from the Resort. Taxi’s are available immediately in front of the resort if needed.
As new Management for the Green Park Resort it would be a pleasure to meet you again in person in our Resort.

Best regards,
Luciano Lillus
General Manager Green Park Resort
Sunshine Hotels & Resorts

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Reviewed October 20, 2013

This resort is in a good location so you can pretty much walk to anything. Restaurants are plentiful, bars,shops and even a supermarket are nearby. This resort is very close to dolphin roundabout, a long way from Walking Street if thats your thing? Tuk Tuk`s are everywhere so not a problem getting there for say 100 Baht.This resort really caters for everyone, singles,couples,families. The pool is great and is topped off with a swim up bar.The staff who work this bar are very friendly with music playing in the background it is hard not to start up a conversation with other guests staying at the resort.The breakfast is good with no complaints in this regard.All the staff (excepting one lady at reception) at this resort are a pleasure to talk with (my thai is limited) and go out of their way to make you feel welcome.
The rooms are cleaned regularly and to a high standard, I really can`t fault this resort,I had a wonderful time here so much so that I intend going back in 2014.All things considered and for what you pay per night to stay at this resort it ticks all the boxes in my opinion. Thanks Green Park I will be back.

  • Stayed: August 2013, traveled solo
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2  Thank Heatwave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

This place was experiencing building works when I stayed here. It wasn't particularly noisy but it did mean I stayed for half price, which was nice.

The property is excellent - wonderful pool area; the rooms are fine but nothing special.

But the resort let's itself down on poor staffing and other soft issues. The internet works sporadically and not at all for 1 whole day. Furthermore, it is a paid extra, which is sooo 20th century!

Whenever, I asked the staff to find out "where is the nearest", "where can I go for " etc, they were totally useless and unhelpful. Also the cleaners managed to take my swimming shorts with the dirty towels - good job I was on the ball and managed to get them back cos they would not have returned if I hadn't chased!

The rooms were ok but one serious drawback is in the bathrooms - to have a shower, you need to stand in the bathtub, but there is no shower curtain so the bathroom gets soaking wet - typical Thai planning!

  • Stayed: September 2013, traveled as a couple
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1  Thank Zambezikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager-SHR, General Manager at Green Park Resort, responded to this reviewResponded November 10, 2013

Dear Zam,

Thanks so much for your stay with us at the Green Park Resort Pattaya and for finding the time to write down your high appreciated feedback.
I am delighted to inform that we started to offer free wireless internet throughout our complete property, area after area has been provided with separate receivers. Now we are in the testing fase, so the comfort of free wifi will be available as soon as possible as an extra service to our guests.
With a lot of passion and enthousiasme we have spend time to traine our team so we can offer a better and a continuously growing service to our guests.
Shortly before your arrival we had a few new team members starting to work with us at the Front Office desk and extra efforts have been made to update their knowledge regarding the activities, area's, and points of interest in Pattaya so now they are fully informed and are able to inform our guests regarding their enquieries.
I am so sorry to read your incident involving your swimming shorts, our housekeeping is valued very much for their great personalities, friendliness and work ethics, for sure it was based on an unfortunate happening and no harm was meant!
As you mentioned correctly before, we were renovating our rooms during your stay, the curtains have been replaced by beautiful stylish glass shower screens for our guests their comfort.
As being part of the new Management Team, it would be a pleasure to welcome you again here with us at the Green Park resort in person.

Best personal regards,

Luciano Lillus
General Manager Green Park Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Green Park Resort

Address: 240/5 Moo 5, Soi Na Kluea 22, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #58 of 463 Hotels in Pattaya
Price Range: $44 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Green Park Resort 3.5*
Number of rooms: 194
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Also Known As:
Green Park Hotel Pattaya
Green Park Pattaya

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