+ points: family room is huge and very well laid out with a nice verranda/seating area, and good value at 4,040 baht/night; the pool is a good size and sunny with plenty of loungers; the location is pretty good - literally right on dolphin roundabout;
- points: Rubbish front desk #1: We booked a room for 5 nights using the hotel's own website. We arrived to be told the room was not available (how did their own website let us book?), we were accommodated in 2 small garden bunaglows which were really tiny and inappropriate for a family of 5; The next day we were told the incumbent had been granted a late-check out til 1500 - despite them knowing we had reserved the room(!); Rubbish front desk #2: It took about 45 mins to check us out including retro calculators and 4-sets of paperwork, heaven forbid trying to check out when it's busy! Rubbish front desk #3: Thailand is supposed to be the 'land of smiles', the receptionists were miserable and unhelpful. On-site services are mightily over-priced: Internet is a rip-off at 50 baht/30 mins, beer is a rip-off at 90 baht for a small bottle when you can go to the minimart 200m away and get it for 35 baht; Airport taxi 2,500 baht when on-street can be found for 1,600.
Breakfast was limited and repetitive and in our case avoided.
The hotel seems to be used by a lot of German and Russian package tourists, which may or may not be your cup of tea
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- Also Known As:
- Sunshine Garden Hotel Pattaya
- Sunshine Garden Pattaya