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“Excellent Hotel to Stay.. Wonderful trip there”

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Royal Wing Suites & Spa
Ranked #1 of 448 Hotels in Pattaya
Certificate of Excellence
Bangkok, Thailand
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel to Stay.. Wonderful trip there”
Reviewed March 21, 2013

Everytime I went to Pattaya, I always chose Royal Wing suites & spa.. Due to perfect location and facing to the beach.With nice balcony.. Good for both business trip and holiday... Fantastic service with lovely smile from hotel staffs, that made me feel like I stayed at home.. relax and enjoy so much... Room is clean and soft bed. I would recommend you to stay here and I will come back to stay here again next time...

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarita-2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, March 23, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Royal Wing Suites & Spa as the hotel of choice for your recent stay.

We also thank you for having taken the time to share your feedback of your recent stay at our hotel. We are delighted to read your comments and that you enjoyed the features of our room, cleanliness, soft bed and the service provided by our team members.

We do hope to see you return soon as we look forward to welcoming you back to Royal Wing Suites & Spa.

Once again thank you and we look forward to welcoming you back to our hotel.

Warm regards,

Klaus Bodo Hund
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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348 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
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English first
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 16, 2013

Return to the royal wing year after year and I am never disappointed. The staff are really the hotels strong point. Everytime I return they make me feel like I am arriving home! If your looking for luxury and relaxation then this is the place for you!

Looking forward to many more stays at the royal wing...

Stayed February 2013, traveled as a couple
Helpful?
5 Thank TheCannyMans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, February 17, 2013
Dear Valued Guest,

Thank you very much for your compliments.
Your kind comments about the level of service you experienced are greatly appreciated and I will be sure to share them with the team. We look forward to welcoming you back to your second home again very soon!

Warm regards,

Klaus Bodo Hund
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level 4 Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 3, 2013 via mobile

We visited this hotel before our cruise ..
The suite was fantastic lovely lounge with balcony. Great view from bedroom, as for the bathroom, a fantastic huge bath pure luxury !! We had our food cooked outside the room how fresh is that.
When you go to your sun loungers you have a brass plaque with your names on.
The staff treat you as royalty, because there are other hotels in the complex ( non as good as the Royal Wing) you can try the different restaurants and bars.
Total luxury, there is no other place to stay in Pattaya.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LaurenLNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, February 5, 2013
Dear Valued Guest !

Thank you for the wonderful feedback.
It pleased us very much to know that your experience with us was so exceptional and we were able to meet your needs.
We look forward to welcoming you back very soon to our ultimate luxury hotel.

Warm regards

Klaus Bodo Hund
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shotts, United Kingdom
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 1, 2013

Stayed at the Royal Wing Suites,Royal Cliff Resort Pattaya from 27/11/12 for 14 nights.We have stayed there for the past 7 years or so!
Fantastic hotel and exquisite service from all of the very pleasant and curteous Staff.
Mr Klaus Bodo Hund and Mr Chiayanan front desk manager were brill as usual and lead a great team and thanks to new guy Alex very helpful! (might be spelt wrongly ).
I cannot thank the staff here enough for making our holiday so relaxing and enjoyable, especially, since my wife Anne Marie was so ill with the pain from Facial Neuralgia (TN) for part of our stay! Thanks everyone!
There are too many people to praise! As always their attention to detail in the reception, Royal Bar, Caprice restaurant, the La Ronde restaurant and at the pool was amazing!Thank you pool Butlers .
Everyone from Management to the brilliant room organizers and groundstaff went out of their way daily to say hello and ensure everything was okay.
The cleanliness, furnishings and decor in the Royal Wing are immaculate, probably, one of the best we have been in and it's 25 years old! Looks brand new always!
Then there is the rest of the resort,another three seperate Hotels with about 9 other restaurants and bars.Fantastic and spotless.
The food is amazing for example in The Chrysanthemum,Grill Room, Breezeo,Panorama, Rossini's and of course the Caprice and the La Ronde.We did not manage to get to the Japanese Corner or Thai Restaurant or the Maharani Indian this time, but they are usually grand! Fantastic all round!
The Suite in the Royal Wing is amazing.It is ideal,particularly,for my wife who has Multiple Sclerosis and uses a wheelchair! Sitting room, Bedroom,great shower Jacuzzi and toilet all with well designed and positioned handrails and grips! Thank you.Two balconies ,one for sun bathing and one for food and drinks ideal!
Service in the room is wonderful.New Butler Service was ideal! Great bed and fresh linen daily -spotless.Fresh fruit and Chocolates several times daily! Cakes and Canapes and wine weekly at managers discretion !
Too many personal touches - the staff are always one step ahead! Amazing!
I was given a Laptop and access to the internet via Chaiyanan,Alex and Klaus- Ta!
We managed watch the preparations for the wedding of Mimm and Golf- WOW- Amazing! Best Wishes from Anne Marie and Davy!xxxx
We hope to return in November this year!
I could write a book!
Once again Thanks Everyone!xx
Anne Marie and Davy!xx

Room Tip: Royal Wing anywhere!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neosarcoph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, February 1, 2013
Dear Valued Guest,

Greetings from Royal Wing Suites & Spa and thank you for your valuable time to share your experience to other travellers.

It was a great pleasure to read that you enjoyed your stay at the resort, and thank you for your kind words on the food, the overall ambiance, the suite set up and the friendliness of our associates.

I have taken the liberty to pass on these compliments to the entire team and they will be delighted to learn that their work is being appreciated.

Thank you once again for choosing Royal Wing Suites & Spa to spend your holidays and we very much look forward to welcome you back home to Royal Wing Suites & Spa in November.

Warm regards

Klaus Bodo Hund
Resident Manager
Royal Wing Suites & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 30, 2013

We have holidayed in Thailand for the last 21 years and have visited Pattaya at least ten times and so I wonder why it has taken me so long to find this hotel? We have stayed in the Marriot, The Dusit and the Royal Cliff Terrace but this is our first stay in the Royal Wing Suites and spa. It’s certainly not our last!!

From the minute we arrived we felt totally relaxed. I am just sorry that we couldn’t stay longer than 9 nights.

We were greeted by our names on arrival and made to feel very special throughout our stay. The Pool butlers were extremely attentive and completely looked after our every whim and we had personalised sun beds for the duration of our holiday so no getting up early to make sure we could get a bed. In any event there were more than enough beds for everyone. We were even given the gold etched names plates to take home with us. The entire experience was faultless.

The whole team were absolutely fantastic and Klaus the resident manager took time out every day to walk around and chat to the guests to ensure they were happy with everything. I have never seen a hotel team more customer centric.

The hotel is to be refurbished this year as the team describe it as a little ‘tired’. We thought it was beautiful and so can’t imagine how fantastic it will be when it undergone the upgrade. I’m not going to harp on too much as I run the risk of not being able to get a room next time !!!

Room Tip: All 86 suites seem to have an equally great view
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueT69F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, January 31, 2013
Dear Valued Guest,

Thank you very much for taking the time to give us your feedback. All our colleagues aspire to make your stay a truly pleasurable and worthwhile experience.

Your valuable feedback is a guiding source which inspires us to offer the finest traditions of hospitality to our esteemed guests like you. It also enables us to upgrade our services and facilities to the best of your satisfaction and to pay attention to areas requiring improvement.
Thank you once again for choosing Royal Wing Suites & Spa to spend your holidays and we very much look forward to welcome you back with a new look of Royal Wing Suites & Spa next time.

Yours sincerely

Klaus Bodo Hund
Resident Manager
Royal Wing Suites & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2013

Most amazing resort we have ever stayed in........ Can't wait for our next visit to Royal Cliff. The staff were very friendly and helpful. The views were breathtaking, i wish we had more time on our side to enjoy more of what the resort has to offer!!!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eleni_Tsoulakos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, January 25, 2013
Dear Valued Guest,

Thank you for taking the time to write your comments and appreciation on Tripadvisor.
Your valuable feedback is a guiding source which inspires us to offer the finest traditions of hospitality to our esteemed guests like you.

We are elated to read your views about the overall amazing experience and look forward to your next stay at Royal Wing Suites & Spa.

Warm regards

Klaus Bodo Hund
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
2 reviews
Reviewed January 18, 2013

I love the service of this hotel. They even offer to clean your sunglasses by the poolside. I have never found that anywhere. I really appreciate the fact that the manager took the time to sit with me and my partner to go through all the facilities of this hotel. It was a wonderful experience! I highly recommend it. The only downside is that the hotel is very secluded so you cannot walk to downtown. Its about 5 minutes by car to the city centre.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal_Cliff_Hotels, Manager at Royal Wing Suites & Spa, responded to this review, January 21, 2013
Dear Valued Guest,

I hope this message finds you well on your journey onwards from the Royal Wing Suites & Spa!

I am especially grateful that you submitted your impressions of your most recent stay with us. It was a great pleasure to read that you enjoyed your stay at the resort, and thank you for your kind words on the service around the pool area & overall ambience.

I have taken the liberty to pass on these compliments to the entire team. They will be delighted to learn that their work is being appreciated. Thank you once again for choosing Royal Wing Suites & Spa to spend your holidays and we very much look forward to welcome you back to the resort in the near future.

Warm regards,

Klaus Hund
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Wing Suites & Spa

Property: Royal Wing Suites & Spa
Address: 353 Phra Tamnuk Road | (part of the Royal Cliff Hotels Group), Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Pattaya
#1 On the Beach Hotel in Pattaya
#1 Luxury Hotel in Pattaya
#2 Romantic Hotel in Pattaya
#4 Family Hotel in Pattaya
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Wing Suites & Spa 5*
Number of rooms: 85
Official Description (provided by the hotel):
The epitome of luxury, the exclusive all-suite Royal Wing & Spa (ultimate luxury) is widely acknowledged as one of the world's finest hotels. All the suites are equipped with advance technology including IPTV. Highly personalized service and attention to detail are trademarks of the hotel; a place where the expectations of the most discerning guests are exceeded. The hotel guests have the exclusive use of the picturesque, free-form Royal Wing Pool and are served by the famous Pool Butlers who ensure a relaxing stay. A TTG Hall of fame winner since 2006. Other awards received include TripAdvisor Travelers' Choice, Social Hotel Award and Superior design award. ... more   less 
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Also Known As:
Royal Wing Suites And Spa
Royal Wing Hotel Pattaya
Royal Wing Pattaya

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