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Hard Rock Hotel Pattaya
Ranked #17 of 442 Hotels in Pattaya
Certificate of Excellence
World
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“What more could you want.....”
Reviewed August 27, 2014

Yes, we went back again. Yes, most of the staff were already there on our previous trips - and still recognized us. Yes, rooms are clean and modern, service as fluent as always, quality of F&B offerings (the Wagyu burger is outstanding!) and Spa massages as excellent as before. Frankly, very few hotels we've come to know can maintain such consistency over years. An impressive achievement - kudos to the team! Yes, Pattaya has the charm of a sweaty armpit, but if you do go, this is certainly the best place to stay.

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Globetrottingourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (296)
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English first
2 reviews
Reviewed August 25, 2014

well trendy rooms and corridoors the pool area was fantastic , great eating and bar areas but as other people have said for a top hotel like this the wifi was scandalous this nowadays is a must for a hotel to survive and also when the hotel is busy the breakfast area can become very busy but they do have a great choice of foods.

Room Tip: choose the sea view rooms its great ! you don't have to have the air con on in the evening as th...
See more room tips
  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liverpool
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 13, 2014 via mobile

I've always wanted to stay here after many visits to pattaya, so I was looking forward to this stay, our room was comfortable and tidy, however the hotels free wifi was the worst I've experienced so far on this tour of thailand !..the pool area was spacious and well laid out, our breakfast was like trying to eat in a busy railway station during rush hour !...., very pleasant staff but very poor wifi !

Stayed August 2014, traveled as a couple
Helpful?
2 Thank peter s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed August 11, 2014

Total value for money, professional and friendly staff, location, food, service was outstanding. Real Thailand! Can't wait to go back there. Loads for the kids to do and pool was clean and well maintained.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed August 11, 2014

Trendy hotel located near to the beach front and with many local seafood restaurant just along the street. Room is clean and the staffs are polite. The pool is ideal for families with Kids.I believe this is one of the better hotels within Pattaya area.

Stayed September 2013, traveled on business
Helpful?
2 Thank sgktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2014

Let me start by saying staff at this hotel were the most friendly I have encountered in all my years of travelling and the service was second to none.

Facilities such as the pool, gym, steam room, sauna were always well maintained and manned by staff who were more than willing to help or answer any questions.
Staff at reception, cafes / restaurants, doorman & security always had a smile and a compliment to pay. I was made to feel like a friend rather than a hotel guest and they always were interested in what I did everyday (such as my scuba diving trip, Tiger Zoo etc).

If you have children don't waste your time looking for hotels, staff here were better than any child minding facility I have witnessed. All activities and games were well staffed and I observed how all kids were made to feel special & involved!

Thankyou Hard Rock, you definitely have me won over & on my list for next time I visit Pattaya!

Room Tip: It is a little more expensive but I highly recommend the Sea View rooms. Personally nothing better...
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  • Stayed July 2014, traveled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Tony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 7, 2014

I moved from this hotel from the Amari Ocean Tower as I decided to stay one more night in Pattaya and wanted to try somewhere different. The original room I was given was not suitable and the only other room ready at that time was on a smoking floor which was not ideal. The room itself did not suffer from a smell of smoke but the smell in the corridors was a mixture of damp carpets and smoke. It really was a terrible smell There were even ashtrays outside the lifts - smoking in rooms is ok but I don't think it should be allowed in the corridors. The room itself was fine for the money paid.

I have to say that staff on check-in and check-out were friendly and there was always a friendly welcome when walking through the reception area. The pool area looked really nice but I didn't get a chance to use it unfortunately.

I'm not sure I would stay here again but if I did I would probably choose a higher spec room and definitely avoid the smoking floors.

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Alboy1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Pattaya

Property: Hard Rock Hotel Pattaya
Address: 429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Pattaya
#10 Family Hotel in Pattaya
#12 On the Beach Hotel in Pattaya
#12 Spa Hotel in Pattaya
#16 Luxury Hotel in Pattaya
#17 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hard Rock Hotel Pattaya 4*
Number of rooms: 320
Official Description (provided by the hotel):
Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work. ... more   less 
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Also Known As:
Hard Rock Resort
Hard Rock Pattaya

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