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Hard Rock Hotel Pattaya
Ranked #18 of 465 Hotels in Pattaya
Certificate of Excellence
Reviewed March 19, 2013

We stayed for a day. Amazing hotel. Pool is really good. Lil club is also nice. We can leave the kids in the club. Rooms are clean and big. Nice view of beach. Facilities are perfect. Cabana for 400 guest is too less. Beach is just cross the street. This place is also quite active with water sports. And for the people who wants relax, this is for you. Away from the madness of pattaya night life. 3 kms away from walking street pattaya. Overall I would like to come again.

  • Stayed: March 2013, traveled with family
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Thank baabhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded April 3, 2013

Dear baabhu,

Thank you for awesome and spot on comments! We hope you will come back and visit us soon.

Best regards,
Patrick Ng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,737 - 1,743 of 2,678 reviews

Reviewed March 18, 2013

Me and friends stay at your hotel on Feb21-24 for 2 room The staff in Reception and Front desk are nice & helpful. The King Club staff very friendly. I will be back to stay with you on next trip
thank you for taking care me and my friends That you guy doing a good for service

Awesome

Sitthipong homchuen

  • Stayed: February 2013, traveled with friends
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Thank Sitthipong H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded April 3, 2013

Dear Sitthipong H ,

Thank you for great comments and we are truly delighted that you and your friends enjoyed your stay with us!
We hope you will come back and visit us soon.

Best regards,
Patrick Ng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

Last month was our 2nd visit to Hard Rock Pattaya and once again we loved it especially the kids .The staff were so friendly and the location is great .The kids were entertained from morning to evening around the pool area .They also have a teenage kids club which they loved. Will be going again in September.

Room Tip: Try and get an upgrade so your room is more spacious. Standard rooms are a bit small
See more room tips
  • Stayed: January 2013, traveled with family
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Thank Michele3062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded March 23, 2013

Dear Michele3062,

Welcome back and we are truly delighted that you and your kids enjoyed your stay with us again. Thank you for your great comments and we are looking forward to rock with you and your kids again this September.

Once again, we thank you and with our best regards,
Patrick Ng
Executive Assistant Manager

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Reviewed March 16, 2013

The staff in Reception and Front desk are nice & helpful. The check in process was fast, they helped me to solve problems during my stay.
The room is clean and tidy.
The pool is huge. The Rockers arranged various water and poolside activities everyday, they're really amazing.
The oil massage therapy in the SPA is also excellent, the therapist possesses professional technique.
I'm sure it's a fantastic hotel and i highly recommend it to all of u.

  • Stayed: March 2013
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Thank moonjudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded March 23, 2013

Dear moonjudy,

Greetings from Hard Rock Hotel Pattaya and we thank you for your great comments and recommendation of our Hotel overall. We are truly delighted that you enjoyed your stay with us which I’m proudly share with our bandmembers. Once again, thank you and we hope you will come back and visit us soon.

Best regards,
Patrick Ng
Executive Assistant Manager

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Reviewed March 13, 2013

This was one of the highlights we had in our Bangkok Pattaya trip. so nice location, interiors, room service and buffet spread. located very close to walking street, alcazar shows and beach. you cant ask for more from this place.. although very tough to find veg food here.. :P

  • Stayed: September 2012, traveled on business
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1  Thank AravindhMohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded March 23, 2013

Dear AravindhMohan,

From all of us, we thank you for your “Best place in Pattaya to stay’ comments. Your recommendation is highly appreciated and we hope you’ll visit us again soon.

Best regards,
Patrick Ng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

We just got back from a 2 week stay at the hard rock and what a great hotel. When we first checked in i thought the rooms not so big and not as nice as other hotels we have stopped in but clean, fresh and comfortable. We stayed in a city view deluxe with balcony, not many sea view rooms have balconys and for us a balcony is a must. The view not so good and the balcony noisy because of air conditioning units.

But on saying this i have never come across more helpful, polite and genuine staff they cannot do enough for you. The staff that entertain round the pool are amazing, they never stop and the kids love them. If you are after a quiet pool this is not for you, loud music, games, pool volleyball, water polo, giant water balls, pool bar, basket ball net in pool i could go on.......but we found this very entertaining and spent a lot more time round pool than we usually would.
A member of staff told us what a great company hard rock was to work for and the opportunities the staff get are great. One day we wanted a letter translating from english to thai and the staff on reception did this with no problem.

The location of this hotel is good for us, you are right on beach road within walking distance of central festival a great shopping mall and all of our favourite soi's you are on a baht bus route so cheap transport and right across from the beach. Plenty of security on all gates so felt safe and sound.

The pool is lovely but one small complaint not enough sunbeds for amount of rooms in hotel, i think 100 sunbeds and 400 rooms, also you can pay to use the pool so outside guests can come in thus takin up more sunbeds. Some days people had put towels on beds and we never saw them come back so a bit unfair for people wanting beds.

On the whole a brilliant hotel and we would come back again rock on!!!

Room Tip: If you can upgrade to a sea view with balcony
See more room tips
  • Stayed: February 2013, traveled as a couple
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1  Thank higgins68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded March 23, 2013

Dear higgins68,

Greetings from Hard Rock Hotel Pattaya and we thank you for your great comments and recommendation of our Hotel overall. We are truly delighted that you enjoyed your stay with us which I’m proudly share with our bandmembers. We have taken note on your comment in regards to the shortage of the sunbeds around the pool area, and rest assures we have proceeded to add more of this.

Once again, thank you and we hope you will come back and visit us soon.

Best regards,
Patrick Ng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2013 via mobile

Stayed at this hotel with my family to celebrate my brothers 20th birthday for 3 nights. We chose Hard Rock Hotel coz it is a young cool hotel with loads of activities and obviously a name you can trust. We arrived at BKK airport, reserved a car to drive us to Pattaya, journey takes approximately 2 hours from BKK old airport to hotel. We found the staff very friendly all way through our stay. Rooms are big and spacious, clean and tidy, love the rock and roll touch! Breakfast was delicious,loads of choices to chose from,from japanese to english, american to chinese,thai to vegetarian,all you can think of! The pool is very nice as well,full of activities to entertain children and adults,shame we were not able to enjoy the foam party as they only have it once a week on saturdays. Still,there is a small jacuzzi which overlooks the beach,quite relaxing indeed!The downsides of the hotel is that it does not have a Wi-fi free area,u have to pay 200 baht for an hour for EACH device used(was 4 of us). For a hotel such as Hard Rock,and living in 2013, I would expect Wi-fi to be free, if not in the room,at least in a communal area. We found the balcony to be extremely noisy as well and couldn't really enjoy the benefit of a balcony in the room. I requested an ironing board and iron to be sent to my room and was disgusted with the condition of the ironing board. An incident happened as well,my aunt found herself locked in the bathroom,unable to open the door,we had to find a spoon to try to unlock the door from outside,and only after about 10 minutes she was "rescued". I would advice you not to lock the bathroom door if not required.

  • Stayed: March 2013
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1  Thank MariaM933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRock_Pattaya, Manager at Hard Rock Hotel Pattaya, responded to this reviewResponded March 23, 2013

Dear MariaM933,

Greetings from Hard Rock Hotel Pattaya and we thank you for your great comments. Just a further note to inform that all bookings made directly via Hotel or Hotel official webs are included free wi-fi usage starting this year. In related to the bad condition of iron board and the faulty bathroom lock, do accept our sincere apology to you and your family on these shortfalls. I’ve personally discuss these matters with our staffs to deals with these shortfalls immediately.

Once again, we thank you for your feedbacks and we hope these incidents would not stop you from visiting us again. In the mean time, should you require any further assistance, please be so kind to contact me directly.

Kindest regards,
Patrick Ng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Pattaya

Address: 429 Moo 9, Pattaya Beach Road | Chonburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Pattaya
#9 Family Hotel in Pattaya
#12 On the Beach Hotel in Pattaya
#12 Spa Hotel in Pattaya
#15 Romantic Hotel in Pattaya
#17 Luxury Hotel in Pattaya
Price Range: $100 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Pattaya 4.5*
Number of rooms: 323
Official Description (provided by the hotel):
Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work. ... more   less 
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Also Known As:
Hard Rock Resort
Hard Rock Pattaya

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