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“DEFINITELY GOOD BUT NOT ONE OF THE BEST” 4 of 5 bubbles
Review of AVANI Pattaya Resort & Spa

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AVANI Pattaya Resort & Spa
Ranked #15 of 435 Hotels in Pattaya
Certificate of Excellence
Kolkata (Calcutta), India
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“DEFINITELY GOOD BUT NOT ONE OF THE BEST”
4 of 5 bubbles Reviewed March 2, 2014

In January i stayed in Amari but this time i preferred Marriott since they were giving promotional/special rates. Marriott as brand is definitely good but somehow that special feeling was somewhere missing. I requested for early check in well in advance but they could not provide rooms before noon. As for me Marriott Resort Pattaya is NOT among the BEST options in Pattaya.

Room Tip: Its better to pay a little more and opt for Premiere sea view rooms with balcony on the higher floor...
See more room tips
  • Stayed February 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rickychandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naritkorn S, Manager at AVANI Pattaya Resort & Spa, responded to this review, March 4, 2014
Dear rickychandra,

Sunny Greetings from Pattaya Marriott Resort & Spa

Thank you for sharing your review of your recent stay with us. We greatly appreciate your feedback and it has been shared with the team. Please rest assured we will continue to enhance the guest experience and we are able to serve you better on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Kind regards,

Naritkorn Sampaoyont
Administrative Assistant to General Manager
Pattaya Marriott Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,083 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed February 28, 2014

this hotel is a lovely place to stay from the ideal location right in the centre of the resort,but whilst in the hotel & grounds realy quiet. the main resort which is verry buisy is right outside the hotel & the beach is across the road from the rear entrance to the hotel.the standard of clendliness & attention to detail is exellent.
all the staff are extreamly frendly verry helpfull & will do anything to ensure your stay is as good as possible.this includes the onsite security.
the food is verry good and constantly replenished (buffey) the only thing i found wrong with this hotel was the price of the drinks, a coke was 110 baht around the pool + 10 % service charge outside the hotel a coke costs 30 - 50 baht.
all in all this hotel is a lovely & tranqill place to stay.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Virgin Holidays

Helpful?
Thank john l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at AVANI Pattaya Resort & Spa, responded to this review, March 1, 2014
Dear john I,

We greatly appreciate your review of our resort and are delighted to see that you found our team where always on hand to ensure your stay was as enjoyable as possible. We like to refer to our pool area & surrounding garden as an 'oasis' from the hustle & bustle of Pattaya and nice to see you have enjoyed this as well.

We all look forward in having the opportunity to welcome you back in the near future.

Warm regards
Matthew Fryar
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pouch Cove, Canada
Level Contributor
195 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed February 27, 2014 via mobile

I am embarrassed to writing a review so long after the wonderful time and all the effort shown by Sujitra Boonla (Kat) at the Marriott. I was traveling with friends one of whom is a big Marriott points collector and I know was very demanding. Kat was most gracious under his assault for more. I got a fabulous virtually brand new room on the pool level close to the beach exit. I loved it. My amigos were in a much larger suite above me with a deck overlooking the scene and beach. It's decor was a dated Las Vegas lite but they enjoyed it too. The pool is large with a swim up bar which provides great mojitos daiquiris etc. and neither the pool or the bar were ever crowded. Kat also assisted in directions and recommendations for around town. The club room was not a patch on The JW Marriott in Bangkok but still excellent though crowded with old people, like me. Thanks again Kat and apologies for my tardiness. Will see you again next year.

Stayed November 2013, traveled with friends
Helpful?
Thank JBOTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at AVANI Pattaya Resort & Spa, responded to this review, March 1, 2014
Dear JBOTR,

Thank you for sharing with us your appreciation for Khun Kat during your stay with friends last year. Khun Kat is one of our star performers and I am sure she would like me to express her thanks. We will make sure she recieves your recognition.

We are glad to see that you enjoyed your room and as part of our ongoing upgrades to the resort we look forward in bringing in more changes this year.

We look forward in welcoming you back very soon.

Warm regards
Matthew Fryar
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

Hotel looks as if new..... It seemed that renovation had been done recently. Food is excellent with well spread breakfast. The pool looks very nice and clean. The bar, the lobby, the poolside are nice places to spend time. The location of the Hotel is in the heart of the city..... Only the room service needs to be quickened....

Room Tip: Pool facing rooms are the best.....
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PreetamMahadik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at AVANI Pattaya Resort & Spa, responded to this review, March 1, 2014
Dear PreetamMahadik,

Thank you for sharing your review with us and we are delighted to read that your stay with us was an enjoyable one. Your feedback regarding our room service is much appreciated and we have shared your comments with our team for their immediate attention.

We look forward in welcoming you back in the near future.

Warm regards
Matthew Fryar
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 20, 2014

Newly renovated 5* hotel. Though the facade looks simple the rooms inside are fresh off the oven. Has a nice pool and a poolside bar! The restaurants are nice and its bang in the middle of the city. Theres a mall right next to it having the 'Ripleys believe it or not' museum and Hot Air Baloon rides. The HOHO bus also starts from there and its 5-10 mins from the Walking Street. Though its not on the beach road, the rooms on the 9th floor and above have a sea view. And the staff is very helpful. Even though there may be language issues they earnestly try to to help you. From the bell boy to the receptionist and the waitresses in the restaurant, they go out of their way and always with a big smile! Just how you imagined Thai people would be.
The only issue was that for the valentines weekend it jacked up its prices to double while we had booked 2 weeks early($265). Then 3 days before the weekend it offered last minute discounts of 35%($170) which were not offered to us. Thats bad policy.

About Pattaya:The sleaze in the town gets a bit too much but if you see without the harsh glasses you realise its more of a retired europeans getaway for companionship.

  • Stayed February 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ManuKaushik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mfryar, Manager at AVANI Pattaya Resort & Spa, responded to this review, February 21, 2014
Dear ManuKaushik,

Thank you for sharing your review of your recent stay with us.

We are proud to read that you have found our team to epitomize 'Thai' hospitality throughout your stay and that our location enabled you to explore Pattaya within steps of the resort.

Your feedback regarding our rates is appreciated and I will personally investigate why there may have been a rate difference between your Travel Agent and our own website as this should not be the case.

I do hope that we have the opportunity to welcome you back in the near future and again thank you for your review.

Warm regards
Matthew Fryar
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed February 10, 2014

Very nice staff, however hotel need major renovation, rooms and public area are run down. . Also bed was very hard, as if you are sleeping on the floor, asked concierge to move us to another room however he told us same mattresses in other rooms. They have put extra bedding to make mattress softer but didn't really help. Breakfast excellent very good variety of Asian , Indian, American cuisines.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlenaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naritkorn S, Manager at AVANI Pattaya Resort & Spa, responded to this review, February 10, 2014
Dear AlenaSydney,

Sunny greetings from Pattaya Marriott Resort & Spa.

Many thanks for sharing your review of your recent stay with us. We feel very happy to learn of your satisfaction regarding our staff and our breakfast.

Your feedback relating to our bedding & renovation is greatly appreciated. We have completed the complete refurbishment of our garden wing rooms in late December as part of our ongoing property maintenance program.

We do look forward in having a further opportunity to welcome you back to the Pattaya Marriott and please feel free to contact me at such time.

Warm regards,

Naritkorn Sampaoyont
Administrative Assistant to General Manager
Pattaya Marriott Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 5, 2014 via mobile

Nice hotel location in the heart of town.Friendly and helpfull staff.Rooms are clean but need to have some decoration.Unique swimming pool.Lobby is another good experience...If you need shopping you are right in there.Walking street is within walking distance is an advantage...A stay is a nice experince..

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Cepglx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naritkorn S, Manager at AVANI Pattaya Resort & Spa, responded to this review, February 6, 2014
Dear Cepglx,

Sunny greetings from Pattaya Marriott Resort & Spa.

Thank you kindly for your recent review.

We are thrilled to learn that your recent stay with us met your expectations; and that we were able to deliver a great hotel experience for you.

Our resort team are always at your service and look forward to welcoming you back in the near future.

Warm regards,

Naritkorn Sampaoyont
Administrative Assistant to General Manager
Pattaya Marriott Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AVANI Pattaya Resort & Spa

Property: AVANI Pattaya Resort & Spa
Address: 218/2-4 Moo 10, Beach Road | Nongprue, Banglamung, Pattaya 20260, Thailand (Formerly Pattaya Marriott Resort & Spa)
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Pattaya
#3 Business Hotel in Pattaya
#10 Spa Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#14 Luxury Hotel in Pattaya
#17 Family Hotel in Pattaya
#22 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — AVANI Pattaya Resort & Spa 5*
Number of rooms: 298
Official Description (provided by the hotel):
Stay in style, at AVANI Pattaya Resort & Spa. Located in the heart of the city, there's so much to see and do - and you'll love the view. For work or play, we'll make your day, with endless options to adventure or unwind. Gather your team in contemporary, airy meeting rooms with state of the art facilities, or bring the family to experience the simple pleasures of fun by the sea. We'll keep everyone interested, with AVANIKIDS for the little ones. Take in a game of golf with friends. Share fun with the family at a nearby waterpark. Taste a world of flavours in our selection of the finest restaurants. ... more   less 
Reservation Options:
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Also Known As:
Marriott Pattaya Hotel Pattaya
Marriott Pattaya Resort And Spa
Pattaya Marriott

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