We stayed there for 3 nights for the first time. We got a super deluxe room which is located at the quiet wing. We can't hear a thing. Our friends booked suite rooms facing the pool were complaining the noise of the on going constructions.
The basic breakfast was ok , the staffs at the reception and cafe area are good but those at the swimming pool ,sauna and front restaurant need to lift their games a little bit.
We were not sure the sauna is part of the hotel or not, hotel guest still need to pay an extra 100B to use the facilities. The price is not a big ask but that was the worst sauna I have to say, there is a lots of safety issues need to consider especially at the cold spa area. There are more staff than customer in there. Most of the locker doesn't work at all. From time to time you will see a lady staff work in and out of the sauna area. Another lady boy staff constantly standing right at the entrance glass door staring at the guests in there ( which is hardly anyone in there )
The hotel location is great and much quiet than we were expected. Good restaurants and lots of bars surround.
We have to say there are lots of potential of this place if the management try to improve some of the little things.
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