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“CENTARA CALLING....”

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Centara Pattaya Hotel
Ranked #28 of 456 Hotels in Pattaya
Certificate of Excellence
Reviewed February 27, 2014 via mobile

Heya... My friend Mr. Saurabh stayed at Centara, he strongly recommended this hotel and made me cancel my bookings with Miracle suits and it is his suggestion that I have booked 4 rooms with the hotel for my forthcoming trip for the dates 15th March 2014 to 18th March 2014... looking forward for a great time and excellent service... Sajid Vanak

Stayed: February 2014, traveled with friends
1  Thank Sajid V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, General Manager at Centara Pattaya Hotel, responded to this reviewResponded March 29, 2014

Dear Sajid,
Thank you very much for sharing these comments. I hope you also had a great stay here with us and that we will see you soon again, and I remain,

Sincerely Yours
Jonas Sjostedt

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479 - 485 of 781 reviews

Reviewed February 22, 2014

A modern hotel with very good rooms both in size as well as in quality. We stayed in a room on the ground floor which was just next to the pool, although a little noisy but since we were with friends, it was all fun!!! Could be one of the better properties in Pattaya in this price.

Worth a stay!!!!!!

  • Stayed: January 2014, traveled on business
    • Value
    • Location
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Thank RajaG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, Management Team at Centara Pattaya Hotel, responded to this reviewResponded March 12, 2014

Dear Valued Guest,

Thank you very much for taking time to review our hotel for your recent stay at Centara Pattaya Hotel. Your valued feedback will help us improve our performance and attain our objective which is thoroughly delight all our guests.

It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note.

May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more pleasurable experience.

Sincerely Always,

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Reviewed February 19, 2014

I stayed in June 2013.

The hotel was amazing. I didnt come across a single rude person or staff member.

Great Security, Felt safe the whole time in the hotel.

Now Susie was amazing! She sorted everything for us whilst we were there all with a smile and a great can do attitude.

You really need to award her or at least acknowledge,

Thanks and will see you again in the near future

Chris

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
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Thank chris a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, Management Team at Centara Pattaya Hotel, responded to this reviewResponded March 12, 2014

Dear Valued Guest,

Thank you very much for taking time to review our hotel for your recent stay at Centara Pattaya Hotel. Your valued feedback will help us improve our performance and attain our objective which is thoroughly delight all our guests.

It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note.

May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more pleasurable experience.

Sincerely Always,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

positive points:1/friendly staff & kindly behavior 2/free charge for guest 3/ clean & new rooms with all necessary appliances such as boiler,fridge,security box,LED tv,A/C... 4/excellent service room 5/ excellent location (close to soi 6/1 & soi 6 in second road and sabai dee & sabai room massage & alcazar show & big c & .....) 6/clean pool with pool bar & other facilities 7/excellent restaurant with excellent( free full&varied) breakfast

  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
4  Thank hamidreza h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, General Manager at Centara Pattaya Hotel, responded to this reviewResponded March 29, 2014

Dear Guest,
Thank you for your kind comments. We aim to be the best value for money hotel in the area! Thank you again and we hope to have the chance to welcome you back in the near future!
Kind regards
Jonas Sjostedt

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Reviewed January 28, 2014

we stayed at the Centara Pattaya for 12 days in high season and it wasn't cheap. We had a interconnected room which was fine but when you looked around you noticed a lot of stains and marks and there was mould in our shower, and the toilet had a very offensive smell.We were in room 711 a and b .the carpet outside the room was all stained ,the curtains in our room stained and a big chunk had been taken out of the door.
Honestly with an 8 year old and a 13 year old which they would have been seen when it was booked WHY would you put condoms in the room for ??????
The staff made our stay Golf and Johnny and the lovely girls that served us at breakfast made our kids really happy.
It seems also that people pass through and don't stay too long .We hardly saw any families and in saying that if you are a family you may find a hotel that has nicer rooms and you may not see the passing brigade of women that are bought back to the hotel with men at night not nice

Stayed: January 2014, traveled with family
3  Thank nicjoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, General Manager at Centara Pattaya Hotel, responded to this reviewResponded April 9, 2014

Dear Valued Guest,
Thank you for taking the time to mail this review. Our Minibar set up is the same for all rooms, but we have noted your comments and will try to find away to change it depending on if it is families or couples checking in. The carpet issue outside your room has been fixed and we have started touch up of all rooms in need as well. Khun Golf and Khun Johnny have been informed about the kind comments from you. We have a big mix of guests. Couples, Families, individuals and groups.
Our main sales point and top 4 feed backs from our guests are always our good location, great value for money, room product and our staff service. We hope to have the chance to welcome you back as our guests anytime in the near future, and i remain,

Sincerely Yours
Jonas Sjostedt

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Reviewed January 26, 2014

All I can :
They upgraded us to suite without any charge.
Nice people with amazing sense of understand of customer's need.
Very Helpful staff, they found my almost lost phone.
Excellent food.
A MUST STAY !!!

  • Stayed: February 2013, traveled as a couple
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1  Thank 280Saurabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, Management Team at Centara Pattaya Hotel, responded to this reviewResponded March 18, 2014

Dear valued guest,

Thank you very much for taking the time to review our hotel for your recent stay at Centara Pattaya Hotel. It is always a pleasure to receive compliments on our staff and your feedback will help us improve our performance and objective which is delight all our guests. We hope that our hotel will be one of your choice for your next visiting. May we take this opportunity to thank you again for staying with us and we look forward to welcoming back for a more pleasurable experience.

Sincerely Always,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

great location hotel nice staff very comfortable hotel to stay bed size very good swimming pool good very close to main road breakfast very good quality clean & big size room stay at hotel very comfortable overall a good hotel to stay

Room Tip: room on the pool side are good
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  • Stayed: September 2013, traveled with friends
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1  Thank ajay2950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonas S, Management Team at Centara Pattaya Hotel, responded to this reviewResponded March 18, 2014

Dear valued guest,

Thank you very much for taking your time to review our hotel. It is always a pleasure to receive compliments on our staff. They were all very pleased to learn about your note and we are very glad to hear that you like our hotel's room and facilities. We will keep remaining our hotel standard services in order to make our guests feel delighted.

Looking forward to welcoming you back again for a more pleasurable experience.

Sincerely Always,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Pattaya Hotel

Address: 78/140 Moo 9, Tombol Nongprue | Banglamung, Pattaya 20150, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 456 Hotels in Pattaya
Price Range: $48 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Pattaya Hotel 4*
Number of rooms: 152
Official Description (provided by the hotel):
Centara Pattaya Hotel is a four-star hotel conveniently located in the heart of Central Pattaya, a short walk away from beachside bliss or some serious shopping. During the days in this vibrant resort town guests can enjoy time at the local beaches or lay back and relax beside the hotel’s swimming pool which has a swim-up bar and a children’s pool. The pool area has plenty of space for lounging whilst making use of the free Wi-Fi, and there’s also a fitness centre with a sauna and a steam room, and Thai cooking classes. Each of the 152 rooms and suites features a light and bright decor, with cool whites, light wooden accents, and large picture windows that highlight views of the city or the swimming pool. Spaciousness is a common feature to all room styles, with comfortable living areas of up to 69 square metres and the option of family studios with bunk beds or spacious two-bedroom units. Guests will also enjoy easy access to Spa Cenvaree at sister-hotel Centara Nova Hotel & Spa Pattaya and to the shopping opportunities of Central Festival. Golfing, visits to amusements parks and many other activities can all be arranged at the tour desk The Centara Pattaya Hotel is only a 90-minute drive away from Bangkok Suvarnabhumi International Airport and airport transfers and pick-ups can be arranged. ... more   less 
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