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“new quality 4 star hotel”

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Centara Pattaya Hotel
Ranked #32 of 447 Hotels in Pattaya
Certificate of Excellence
Cairns, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“new quality 4 star hotel”
Reviewed November 3, 2012

good 4 star hotel near central shopping .....rooms and fittings are good...bed and pillows are good....balcony is small but ok for smokers....room staff were great and nothing was a problem...in fact all staff were great....special mention to the doormen who were always happy to help...i believe the manager is australian and he should be proud of his staff training...it shows in a number of small ways....breakfast was good.....recommended....

Room Tip: we stayed in the main section
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bob255069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, November 8, 2012
Hello,
Yes we are quite new. The hotel has only been complete for 5 months. We are still perfecting our facilities but I am glad you enjoyed your stay with us. I appreciate you taking the time to give us the positive feedback. This helps the team and is valuable for me also. Pattaya is a great place and I am happy you enjoyed the destination and the hotel services which we provide.
Please visit us again soon when you have the time.
Best Regards,
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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723 reviews from our community

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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
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  • Indonesian first
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English first
Teramo, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 3, 2012

Very nice hotel, just 10 minutes to Soi Buakhao. The hotel is new, with large rooms and nice furnitures. The bathroom was new, clean and nice. The swimming pool is very suggestive. When I went there there were not many customers, so the restaurant and the bar were empty. But I think in the future everything will be ok.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank briv187874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, November 8, 2012
Hello there,
I am very happy that our new hotel exceeded your expectations. All of the team do try to be "perfect" in all that we do for our customers but often this is very difficult to do. I am glad that in this case we were able to achieve this for you during your stay. Its also rewarding for us to have our achievements recognised by our valued guests.
Please visit us again soon.
Best Regards,
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 2, 2012

Stayed with family in the last week of October 2012. Impressed with good ambiance, friendly staff, clean rooms, wide variety morning breakfast, excellent small balcony area, great dining area adjacent to swimming pool with crystal clear blue water, complimentary Wi-Fi internet access, extremely good "Mix-Bistro" all-day dining restaurant and soothing Blu Pool Bar. Pattaya beach is just a 5 minutes walk. Hotel is very close to Alcazar, Central Center Shopping Mall. McDonald, Pizza Hut, KFC, Seven Eleven are nearby located. We recommend this hotel.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aasheeshbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, November 6, 2012
Dear Sir,
I am glad to see you enjoyed your stay here at Centara Pattaya hotel. I thank you for taking the time to give your positive feedback.
Please visit us again soon when you are next in Pattaya.
Kind Regards
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nove Zamky, Slovakia
Level Contributor
80 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 23, 2012

We stayed 5 nights.The hotel and the rooms are clean and spacious.Breakfast is good, and the beach about 5 minutes walk. The surrounding area is a few good restaurants.Air condition in room is slightly noisy.Staff is nice. I recommend hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JOGAB53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, November 6, 2012
Thank you for taking the time to rate us on trip advisor. I am glad to see you enjoyed your stay and this is very rewarding for the team here at the hotel. We do strive to give the best service to all our customers and I am glad you were able to experience it.
Please visit us again soon. We look forward to seeing you again.
Best Regards
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, England
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2012

This hotel is outstanding. It catered for all our needs and exceeded our expectations. Before coming we read some comments about the hotel being like a travel lodge I totally disagree and am shocked by this remark as our rooms had everything that was needed and above all they were always clean. We were very impressed with the hospitality especially Susi who booked all our trips and advised on places to visit always offering value for money ! We would also like to mention Johnnies who went over and above supporting our needs by the pool, he truly makes the best cocktails and is a asset to the hotel. Overall a very enjoyable stay and we will be returning in April. Thank you Centara !!!

Stayed October 2012, traveled with family
Helpful?
3 Thank ClaireHiskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, November 6, 2012
Hello,
Thank you so much for your positive comments and we appreciate your kind feedback. I have passed on your comments to our team who are very proud indeed.
I hope to see you at our resort soon.
Best Regards
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
devon
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 15, 2012

My daughter and i stayed at the centara pattaya hotel for a week in October, it is a good hotel staff are very helpful and polite, we had Bed & breackfast. The breakfast was available until 10:30 and there was a good choice.
We booked through Travel Bag and I would be happy to use their services again, we had booked a taxi transfer to the hotel and the rep was waiting for us as we left the airport, we flew Srilanka air not the most comfortable of seats but it was ok but an hour delay both ways.
Our stay in Pattaya was fine it is a very seedy part of Thailand we didn't know what to expect but at no time during our stay did we feel unsafe. We went out every day and had a great week. We booked trips through Travelbag and received a good service from them. We visited the amazing Sanctuary of Truth what a building well worth a visit, We spent a morning Elephant trecking, it is wonderful how quiet elephants are, as we trecked though the coconut palms the smell of the forest was beautiful. we went all terain buggy driving and got soaked and covered in mud the fact that it rained made the day even better. We visited Sriracha Tiger Zoo it was a once in a lifetime experiance to get up close to a bengal tiger and although i do not agree with exploiting exotic animals they did seem well cared for.
The local food is AMAZING something for everyones tastes.
Would I return to Pattaya? probably not but would I return to Thailand? YES DEFINATLY would I use the Centara chain of Hotels again the answer is YES

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jay63Devon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, October 19, 2012
Hello,
I am grateful for your comments regarding our hotel. It is very pleasing to see you enjoyed your stay. Thailand is a wonderful place and the people here are amazing. Sorry to hear you may not visit Pattaya again but you still have plenty to explore in the rest of Thailand anyway.
Best Regards
Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, England, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2012

My mum and I stayed in Centara from the 7-13th Oct. From the moment we checked in to the time we left we experienced nothing but great quality service. Check in was swiftly dealt with with a lovely,sweet iced tea welcome drink, just what was needed after a super long journey! the room was spacious, bright, clean and modern and had everything you need for a comfortable stay, including a well stocked mini bar and tea/coffee facilities, even a complimentary apple :-) The pillows were some of the best I have ever had the pleasure of sleeping on!
Every staff member spoke English, some better than others admittedly, though our questions were always answered with hand gestures and smiles. Breakfast was good quality, plenty of choice, though quite Asian influenced (but we didn't come to Thailand for English food!) and on for long enough so you didn't feel rushed if you fancied a lay in! We didn't sample the rest of the lunch/dinner menu at the hotel as for Thai standards its quite expensive, but it looked very tasty and varied.The location is fantastic for pretty much everything, a 10 minute stroll to the beach down a typical Pattaya street (bars and half naked lady's everywhere!) but completely non-threatening and felt totally safe. The pool area was clean and well maintained with disabled toilets close by. The only tiny niggle was that some days they were quite late in cleaning the room, but it really didn't affect us too badly.All in all a fantastic hotel in a great location. if I was ever in Pattaya again I would be happy to stay here.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Loufish2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin R, General Manager at Centara Pattaya Hotel, responded to this review, October 19, 2012
Hello there,
I appreciate you taking the time to rate and comment on our hotel. Your comments are indeed valued and helpful for us. I am happy that you enjoyed your stay and really glad for your contructive feedback.
I am looking forward to meeting you when you are next in Pattaya.
Best Regards
Austin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Pattaya Hotel

Property: Centara Pattaya Hotel
Address: 78/140 Moo 9, Tombol Nongprue | Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 447 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Pattaya Hotel 4*
Number of rooms: 152
Official Description (provided by the hotel):
Centara Pattaya Hotel is a four-star hotel conveniently located in the heart of Central Pattaya, a short walk away from beachside bliss or some serious shopping. During the days in this vibrant resort town guests can enjoy time at the local beaches or lay back and relax beside the hotel’s swimming pool which has a swim-up bar and a children’s pool. The pool area has plenty of space for lounging whilst making use of the free Wi-Fi, and there’s also a fitness centre with a sauna and a steam room, and Thai cooking classes. Each of the 152 rooms and suites features a light and bright décor, with cool whites, light wooden accents, and large picture windows that highlight views of the city or the swimming pool. Spaciousness is a common feature to all room styles, with comfortable living areas of up to 69 square metres and the option of family studios with bunk beds or spacious two-bedroom units. Guests will also enjoy easy access to Spa Cenvaree at sister-hotel Centara Nova Hotel & Spa Pattaya and to the shopping opportunities of Central Festival. Golfing, visits to amusements parks and many other activities can all be arranged at the tour desk The Centara Pattaya Hotel is only a 90-minute drive away from Bangkok Suvarnabhumi International Airport and airport transfers and pick-ups can be arranged. ... more   less 
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