Can't comment on the overall of this hotel, only their restaurant. I Pre-Booked a table here for Christmas day dinner. When we arrived we were shown our table, which was very nice but that’s were it ended. First thing we were told was that they had run out of turkey and it was only 8pm. So we then selected steak which we repeated several times to have it well done. Tried to order drinks, but the waiter had no idea of any basic English, (This is a tourist resort) so eventually had to ask to speak to the manageress. She seemed to have sorted it out for us. We then sat for at least 20 minutes before any food starters arrived. Then when after around 45 minutes our main course arrived it was a joke. The “ well done “ steaks were done rare, even though we requested well done several times, the accompanied veg was brick hard and cold. We were never approached by the waiter for more drinks even though our glasses were both empty. It looked like the staff were brought in for the day, absolutely no experience. We even noticed other diners complaining, as It looked like they were being brought the wrong food.
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- Also Known As:
- Lk The Empress Hotel Pattaya