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Hilton Pattaya
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Reviews (2,568)
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Reviewed May 14, 2014

The location of the hotel is excellent. Shopping, eating, night life, Massages parlours, pier to visit nearby island… all within walking distance.
If you looking to take public transport its easily available down the hotel.

Hotel rooms have beautiful décor and are spotlessly clean and spacious, staff is quite friendly, breakfast is good. Infinity pool gives awesome photographic opportunities.
Only one thing which we did not like was WIFI was at a charge!

  • Stayed: March 2014, traveled with friends
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Thank Nins_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rudolf T, General Manager at Hilton Pattaya, responded to this reviewResponded May 16, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are very glad to know that you found the location, facilities and service levels of the hotel to your satisfaction. We also note your added comment with regard to wifi charge and we would like to advise that indeed in all public areas of the hotel we do provide complimentary WiFi service, although at lower bandwidth. Internet in the privacy of the guest room and at higher bandwidth, remains a chargeable service.

We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Rudolf Troestler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

This hotel has many things working in its favor...

The location above Central Shopping Mall is unbeatable...family friendly and lots of amentites around.

The height of the buidling gives it a clear advantage if you like sea views, the infitnity pool as well as the well placed buffet restaurant Edge. It has fab breakfast views and the spread there is great ..

The rooms are wel sized and even the general category comes with a generous tub, view and good amenities of a 5 star building.

The horizons bar at the 34 storey has some of the nicest view of pattaya at night and while one or two of the servers have an attitude it does not distract you from enjoying the place at all.

  • Stayed: May 2014, traveled with family
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Thank TCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rudolf T, General Manager at Hilton Pattaya, responded to this reviewResponded May 14, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, guest rooms and the service provided by our Team Members made your stay a memorable and enjoyable experience for you. It is such a pleasure to receive such positive feedback and you may rest assured that we will most certainly strive to maintain if not further improve upon our standards.

Once again thank you and we look forward to welcoming you back to Hilton Pattaya soon.

Kind regards,

Rudolf Troestler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

On my first trip to Thailand and with my client Hilton was the best of experience and wonderful rooms. We choose to take this as me and my client wanted to feel the nice sea view at breakfast buffet. eating outside was an excellent experience. I recomended this hotel for business as they have all he facilities within the hotel premises. All staff are very friendly and well trained .

  • Stayed: June 2013, traveled on business
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Thank mystique36 d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rudolf T, General Manager at Hilton Pattaya, responded to this reviewResponded May 9, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as your business venue and for taking time to share your feedback in Trip Advisor relating to your meeting experience in June 2013 at Hilton Pattaya, Thailand.

We are pleased to hear you enjoyed your experience and in particular that our location, facilities and service from our team members were able to contribute to your enjoyment. We hope to see you again soon.

Kind regards,

Rudolf Troestler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

We needed to organize a business meeting on very short notice for people who are based in Australia, Singapore, Malaysia, Thailand, and India. I was skeptical when someone suggested this hotel. I have been pleasantly surprised, however, by the whole experience. The physical facilities are very good for our group of 30 people and the staff have been extremely helpful, dealing quickly and cheerfully with every request we have made.

  • Stayed: May 2014, traveled on business
    • Value
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Thank Seadog14926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rudolf T, General Manager at Hilton Pattaya, responded to this reviewResponded May 9, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the facilities of this hotel and that the friendly and helpful service provided by our Team Members made your stay such a positive experience.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Rudolf Troestler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

On National Labour Day, I and my daughter went to Pattaya. I choose Hilton Hotel to stay... I impress there because I have ever been with my company for Farewell Party. It's very good service and beautiful sight, art of exterior and interior especially Drif and swimming pool on 16th floor. Room and executive lounge is very excellent, it is comfortable and fine, all employees are very polite, smile and say welcome. All of things is the best warm.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Srikaew Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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