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“Amazing spot”
Review of Hilton Pattaya

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Hilton Pattaya
Ranked #15 of 463 Hotels in Pattaya
Certificate of Excellence
Reviewed March 7, 2014

I really enjoyed my stay at The Hilton pattaya as its located in the same building as the shopping mall 'Central, you can enjoy easy access to anything within 3 minutes and the view is the best in Pattaya I would say. The roof top bar was one of the nicest bar I been to as you can sit right under the star and enjoy the view with a good DJ. Only thing that could been better was the sun hours at pool, as the shade came over the pool which is freezing due to so little sun ours, for that reason I liked Hard rock hotel better were you can enjoy the sun at the pool all day long.

  • Stayed: February 2014, traveled as a couple
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Thank Andre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney S, Director of Operations at Hilton Pattaya, responded to this reviewResponded March 11, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the location, facilities and features at our hotel. Specifically your detailed observations with regard to the sun shade at pool.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Rodney Simpson
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,047 - 1,053 of 2,463 reviews

Reviewed March 6, 2014

Stayed in the executive plus room.... had a great view of the ocean from the balcony.... the executive lounge was excellent.... hotel staff was great.... overall it was a great experience.... the location of the hotel is also very good... highly recommended for next stay even though it is expensive.... good value for those who can afford it...

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Vinod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney S, Director of Operations at Hilton Pattaya, responded to this reviewResponded March 11, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are pleased to know that you enjoyed your stay and in particular that our service provided from Executive Floor team members were able to contribute to your enjoyment. We hope to see you again soon.

Kind regards,

Rodney Simpson
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

I could easily have given this hotel 5 of 5 but some of the minor things set me off.

First off for the good things. The staff could not have been any more friendly or accommodating. The rooms were large and very comfortable. The hotel itself is centrally located right on Pattaya beach road it is attached to a very large very nice mall and almost anything you could want is within walking distance. Also the breakfast buffet was wonderful with plenty of options. The fitness center although small was more than adequate and had everything you needed to get a good workout while on the road. The pool looked fantastic and although I did not spend any time there others travelling in my group had nothing but good things to say about it. As far as the basics for a hotel goes I really have no complaints, and the complaints I do have are minor in nature.

The small things that you come to expect from a Hilton hotel or a hotel of that caliber were what really set me off. I travelled to the Thailand with a work group normally we stay at the Marriott just down the road but since they were booked we stayed at the Hilton. Here are some of the issues I had. Upon arriving at 8 o'clock pm, I was told that my room was not ready, I could see this if we arrived before or around check out time but 8 hours after the checkout time to not have a room ready seemed a bit odd and after a long flight sitting in the lobby for an hour was a mild annoyance.

When I first got into my room it looked great upon closer inspection it was clear that the room had not had a thorough cleaning in quite some time, the grime in the shower and in the corners of the room was more Motel 6 than Hilton.

The damaged floor boards ruined more than 1 pair of socks and seemed like such an easy thing to fix I wonder why it hasn't been done.

The hotel charged us for wifi in the rooms although it was free in the lobby and common areas.

We ended up cutting our stay short by 2 nights, we were told by the hotel that we would be billed for the rooms even if we left early because we had not informed them in time. Although this ended up not happening it seemed like a rather odd statement to make as I am sure people have to leave early all the time.

All in all these things were nothing more than minor annoyances but definitely not something that I would expect from the Hilton and when we return next year we will definitely be looking to stay elsewhere as other hotels particularly the Marriott are much more accommodating to our group.

In general as far as appearance, friendliness, location go this hotel is quite nice, but when your splitting hairs on where to stay it is definitely the small things that make you go from one hotel to another.

Room Tip: Ask for an ocean veiw room and your views of the sunsets will be amazing.
See more room tips
  • Stayed: February 2014, traveled on business
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Thank Jbrown2456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney S, Director of Operations at Hilton Pattaya, responded to this reviewResponded March 11, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

Your objective comments will help us in our quest to constantly improve so that all our valued guests will experience the best possible standards of product and service at our hotel.

We do hope that we will have the opportunity to welcome you back to Hilton Pattaya at some point in the future.

With kind regards,

Rodney Simpson
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

Had a very pleasant stay at the Hilton. The staff was very friendly and welcoming. Rooms were nice, clean and comfortable. The choise of food at breakfast was excellent. The only downside is that the pool area should be a littlebit bigger. But all in all its a very good and nice hotell to stay in.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank 26jannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney S, Director of Operations at Hilton Pattaya, responded to this reviewResponded March 11, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback on Trip Advisor relating to your recent stay.

We are delighted to read your comments and to note that you enjoyed the features and services provided by our Team Members. We also do take note of your comment with regard to the pool size.

It has indeed been our privilege to serve you and we do look forward to welcoming you back to Hilton Pattaya.

With kind regards,

Rodney Simpson
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

Beautiful hotel centrally located - great pool and views. Reasonable and good food. Lunch buffet is normally around 500 baht Monday - Saturday and has different themes. Weekend dinner buffet was also around 900 baht. The F&B outlets have great views and are typically fully booked with a lot of guests from other hotels - so please book in advance

The bad - there is simply too much noise from the next door night club. I think it probably impacts only side of the hotel (the odd numbered rooms). The noise wont let you sleep until 3 am even on 25th floor. The hotel needs to take immediate steps to fix this issue

Rest everything is nice including the lounge - which is completely worth it.

all in all - if you are a party animal - looking to party all night / this is a lovely place. if sleep is on your plan make sure you are either on "right side" of the hotel or choose another property

  • Stayed: February 2014, traveled with family
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Thank SANBAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney S, Director of Operations at Hilton Pattaya, responded to this reviewResponded March 11, 2014

Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your feedback of your experience on Trip Advisor.

We are delighted to read that you were pleased with the features and facilities of this hotel. We also do take note of your added feedback with regard to noise from outside bars.

Once again thank you and we hope you will consider staying with us again.

Kind regards,

Rodney Simpson
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

We stayed here while on a golfing holiday in Chonburi.

The positives:
Booked the King Deluxe Ocean Suite on the Hilton website and were pleasantly surprised when we were upgraded on arrival to the Grand Ocean Suite on the 31st floor. The room was spectacular with great views out to the sea from both the living room and bedroom, with a large balcony and outdoor jacuzzi. Beddings were super comfortable and complete noise insulation guaranteed a restful sleep. Check in was very quick and efficient on the executive floor. Staff on the executive floor were also very helpful in helping us arrange transportation, change our golf tee times etc. Breakfast and happy hour on the executive floor was very pleasant with the sweeping views from the 33rd floor at dawn and dusk.
The horizon pool and the pool area was lovely though we found the water too cold as it did not get much sun.
Gym facilities were new and adequate.

The negatives:
Breakfast on the common buffet breakfast floor had a much bigger spread but tended to get very crowded with a lot of jostling guests at the popular kiosks. Much more pleasant experience when we arrived earlier for breakfast the next day.
No free wifi in the guestrooms, which I felt was not very forward looking in an otherwise very modern hotel.
We spent most of the time at the golf course but from what we saw along the promenade in front of the hotel, this part of Pattaya is not a very child orientated place, especially after sundown.

Overall a very pleasant stay at this lovely property.

Room Tip: A high floor with an Ocean view is worth paying a little more for.
See more room tips
  • Stayed: January 2014, traveled as a couple
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Thank Chayan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

This hotel is fantastic in every way except for the price. But it's worth it. First, Hotel's swimming pool is one of the best in Pattaya I believe. You can see sunset, blue sky everything. Second, besides swimming pool, it's lodge and cafe view and interior is one of the best I've seen from other hotels. Third, Room is perfect. There's a bathtub and shower space separated and you can make walls to separated yourself from the room. Fourth, Location. I'ts at the center of pattaya. From the end of the beach to PubStreet, it lies at just the center. So you can walk around. Fifth, breakfast is also perfect and if you made reservation for executive room you can use wonderful lounge with perfect view every time you want.

If you're planning perfect rest at Pattaya, this is your choice.
Plus, the bed is PERFECT.

  • Stayed: March 2013, traveled with friends
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Thank Elchei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Pattaya

Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pattaya
#6 Romantic Hotel in Pattaya
#8 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#10 Spa Hotel in Pattaya
#14 Luxury Hotel in Pattaya
Price Range: $175 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
Hilton Pattaya Hotel Pattaya

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