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“Fantastic Stay”
5 of 5 bubbles Review of Hilton Pattaya

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Hilton Pattaya
Ranked #15 of 442 Hotels in Pattaya
Certificate of Excellence
Bangkok, Krung Thep, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Stay”
5 of 5 bubbles Reviewed September 19, 2013

Hotel is located in Centre Part of Pattaya City. It very convenience for you whether going to the beach,nigh club or sight seeing. Room at Executive floor was grogeous. Staff at Front Desk were Prefessiona, polite and High knowledge

Room Tip: Executive Plus room very very fabulous
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TurtleJr2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 20, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your positive experience at Hilton Pattaya, Thailand.

We are very pleased to read your comments and glad that you found the location and service levels of the hotel to your satisfaction. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,181 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed September 16, 2013

Best hotel on Pattaya! and the central festival is just in the same building!!! So good! Especially they have Huanying program for Chinese guests, Viki was very helpful!

We walked 10 minutes to see the Tiffany show and many places for dining just by the beach!

We would definitely come back to this Hilton hotel for my next vacation here!! Great thanks again to Viki from front desk and other team members who helped us during our stay!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wen Zhang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 20, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are pleased to know that you enjoyed your stay and in particular that our Huanying program and Khun Niki – Guest Relation Supervisor were able to contribute to your enjoyment. We hope to see you again soon.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
72 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

We arrived at an unattended side entrance and had to carry our own bags up stairs.

Lobby is large and spacious but unwelcoming, impersonal, and lacked of any warmth. The hotel is new and modern, but cold and bare.

The rug in the room was shockingly filthy (you could practically see the footprints - definitely nothing we would've expected at a Hilton hotel) and we also had a minor ant issue.

I was disappointed in the ocean-view since we had to stick our head out the balcony to actually see the ocean. Also, the railing of the balcony was so high you saw bars only if sitting down.

Good thing about the hotel is that it's connected to the Central Festival Mall.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
Thank KB500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 19, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your stay in October 2012 at Hilton Pattaya, Thailand.

We noted your added comments with regards to hotel design and guest room location. Also, your feedback on guest room rug is well taken on board and has been rectified since last year. Your objective comments will help us in our quest to constantly improve so that all our valued guests will experience the best possible standards of product at our hotel.

We do hope that we will have the opportunity to welcome you back to Hilton Pattaya at some point in the future.

With kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gyunggido, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 9, 2013

I think Food is very important. but hilton pattaya isn't. so i require you must upgrade the menu. it's urgent task for hilton pattaya. thanks. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck. Good Luck.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Yoo Sung L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 19, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We noted your added comment with regard to food quality. Your objective comments will help us in our quest to constantly improve so that all our valued guests will experience the best possible standards of product at our hotel.

We do hope that we will have the opportunity to welcome you back to Hilton Pattaya at some point in the future.

With kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 5, 2013

The Hilton Pattaya is easily the best thing in the city..The rooms are extremely comfortable rooms with a beautiful view, very courteous staff and good inhouse facilities.
They have an infinity pool which is a perfect place to relax, unwind and watch the beautiful sunset.

A handy tip - Plan your trip in such a way that you get atleast an hour to enjoy the lavish spread of breakfast buffet .. It is an experience in itself.
I did not get a chance to try the spa but I have heard good reviews of the same. The roof top restaurant is an ideal place for a date.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellerChachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 19, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are pleased to learn that you enjoyed your stay and that the guest room, facilities in particular with our infinity pool, Horizon roof top restaurant and the service provided by our Team Members made your stay a memorable and enjoyable experience. It is such a pleasure to receive such positive feedback

Once again thank you and we look forward to welcoming you back to Hilton Pattaya soon.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

Perfect location, excellent services, kind people, very motivates as well.
The pool is perfect. The executive lounge offers good services. The thai restaurant is top quality. The roof bar is really cool.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Foxanghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 19, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the location, features of this hotel and that the friendly and helpful service provided by our Team Members made your stay such a positive experience especially infinity pool, Flare Thai restaurant and Horizon roof top restaurant.

Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karnal, India
1 review
5 of 5 bubbles Reviewed September 3, 2013

i feel great when i visit first time this hotel in pattaya, many of my friends suggest me to just go once there. I feel enjoy to stay in this hotel and i love it. great experience for me here in pattaya.

Room Tip: go higher alwyas
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacks786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 6, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are very pleased to read your comments and glad that you enjoyed your wonderful stay experience. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pattaya

Property: Hilton Pattaya
Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#9 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#10 Spa Hotel in Pattaya
#14 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
Hilton Pattaya Hotel Pattaya

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