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“Fantastic!”
Review of Hilton Pattaya

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Hilton Pattaya
Ranked #16 of 447 Hotels in Pattaya
Certificate of Excellence
Shenzhen, China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic!”
Reviewed September 3, 2013

1st stay at this property. Beautiful standard room facing north. A little noise at night from the bars below in the neighborhood, but nothing too terrible.

I am a Hilton Honors member, so we were treated to an upgraded executive room, free full breakfast buffet which was better than most I've had elsewhere, including at other Hilton properties.

After running around sightseeing all day, we also enjoyed free (for Honors Gold members) evening cocktails and snacks in the executive lounge. Really quite tasty. So much so that my GF didn't want to go anywhere else - she wanted to eat and drink there each night (and enjoy the view).

People everywhere were top notch service providers - from the front desk, to the restaurants, lounge, pool etc. Everyone was super friendly and sincerely seemed interested in making your stay as enjoyable as possible.

We will definitely be going back.

Room Tip: I would request a room facing South toward the Pattaya sign and Walking street. There is little noi...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 6, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for having taken the time to provide us with your valuable feedback.

We are very pleased to read your comments and that you enjoyed the facilities, features of our hotel and the service provided by our team members. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
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English first
Bangkok, Thailand
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 3, 2013

Hilton has brought Pattaya to the next level. Finally there’s a reason to visit this seaside city. Situating right above Central shopping mall makes this hotel super convenient. Though parking could be a hiccup because it shares the same parking space with the shopping mall.

There are plenty of things to do at the hotel. First of all, the infinity pool was amazing. There are many cool gazebos and chaise lounges by the pool. The pool staff are friendly and attentive. But if it gets too crowded, just go to the sun deck one level above for a more quiet space.

The café next to the reception area is open to public, so the crowd could be quite variety. The afternoon tea set was average but the Caribbean inspired atmosphere was super cool and very relaxing.

Our most favourite spot was Horizon, its rooftop bar on 34th floor. With stylish décor and stunning panoramic views of Pattaya beach, this is one of the best rooftop bars in Thailand!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mew V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 6, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are very glad that you found the location, guest room, features, facilities and service levels of the hotel to your satisfaction. Hope to see you return soon....safe travels.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 1, 2013 via mobile

This place has the best location the best shopping mall right under the best amazing views to its rooms and the most awesome spa in pattaya for sure,i love staying here when ever im in pattaya.totally feel if one has to be placed at a right place that makes the vacation more worth enjoying ;)

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kindaweirda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 5, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your positive experience at Hilton Pattaya, Thailand.

We are very pleased to read your comments and glad that you found the location and facilities of the hotel to your satisfaction. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 31, 2013

if some one really want to spend some lavish time then i would suggest the top balcony floors of hilton which have bath tub, in fact u can call it a mini plunge pool... very spacious ... facing toward the beach and best part its on beach road... staying here was really pleasant... will suerly stay again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikrammalpani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 5, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are very glad to found that you enjoyed with our guest room especially outdoor bathtub. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 30, 2013

The hotel is very nice.The rooms are nicely furnished and modern.For me, the only downside was the only one pool at the hotel.Ecxelent service.Back to the hotel from the city was a large rest.Opposite the hotel is a beach across the street.Unfortunately, you can not rest on it or swim in the water.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monika W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 5, 2013
Dear Monika,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback on Trip Advisor relating to your recent stay.

We are delighted to read your comments and to note that you enjoyed the guest room and services provided by our Team Members. We are also very happy to note your kind comments with regard to the pool size.

It has indeed been our privilege to serve you and we do look forward to welcoming you back to Hilton Pattaya.

With kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 29, 2013

We stayed here for 12 days and thoroughly enjoyed, The hotel is on top of a shopping center with all the different shops and food shops a great variety. In room internet fee a bit expensive A$100 per week, but the lobby areas of the hotel and swimming pool had free internet and it was good speeds. The staff were very friendly and the pool staff Jack, Tana and all the guys there worked very hard to serve us they always were pleasant and very accommodating a credit to have such staff. The only downside we found that reception and lobby staff did not speak english very well and it was a little difficult to understand but it worked out in the end. Would return again.

Room Tip: We stayed in ocean view room and the room 25 floor was spacious, lots cupboard space, fee safe and m...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celltec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 5, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are pleased to know that you enjoyed your stay and in particular that Khun Jack and Khun Tana Shore team members were able to contribute to your enjoyment. We hope to see you again soon. Also, we note your feedback on English skill of our team members, which is an area of concern that we wish to improve upon.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
Reviewed August 28, 2013

I've heard some negative comments about hotel staff at Hilton pattaya before but after I experience it myself i found your staff were among the best i've ever experienced in any hotels. Start from security officer who welcome and assist us with bags from parking at level 2 of central mall and walk us to elevator.That was a very first impression we had. Arrived at hotel lobby and was welcomed by check in staff. We were lucky to get upgraded to King executive plus room. Room was amazing nice view and spotless. Only comment is that, it can be very noisy at night (loud music from bars) when we left the balcony door open as we'd love to feel the sea breeze. But once we closed the door then problem is solved. Dinner on friday night at Edge was quite busy but the food was good and the staff were again excellent. As i stand and wait for my seafood to be cooked, one of the staff even get the seafood sauce for us which was set at self service table. Considering a busy night at restaurant. Your staff never too busy for their customers. We went up for a few drinks at Horizontal bar and enjoy the view up there, However we find the seat was really uncomfortable as cusion keep sliding down. (we were seated facing out on a sofa-like seat with cushion. Swiming pool was nice with friendly staff and they were very attentive. Housekeeping staff were all friendly and always greeting us with "wai" as we walk pass. We ordered in-room breakfast at 10:00am but it was served at 10:20 which is still acceptable. The table set up was beautiful and was beyond our expectation for great value of only 500 baht. Overall we are very happy with hilton hospitality exspecially your well trained staff. I already plan my next visit to hilton pattaya,this time with my parents .

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Krigtrin I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, September 5, 2013
Dear Khun Krigtrin,

Warm greetings and thank you again for having chosen Hilton Pattaya as the hotel of choice and taking time to share your feedback in Trip Advisor relating to your positive experience at Hilton Pattaya, Thailand.

We are very glad to read your comments and glad that you found the location and service levels of the hotel to your satisfaction. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pattaya

Property: Hilton Pattaya
Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#9 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#10 Spa Hotel in Pattaya
#14 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
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