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“Just one word......Superb”
Review of Hilton Pattaya

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Hilton Pattaya
Ranked #17 of 449 Hotels in Pattaya
Certificate of Excellence
Blackpool, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Just one word......Superb”
Reviewed April 30, 2013

Have just returned from spending 8 nights at one of the most beautiful hotels we have visited.....and we have stayed at many hotels all over the world. The rooms are beautifully decorated, the public areas are spotlessly clean and perfectly laid out and the attentiveness and kindness of the staff is second to none. Special thanks must go to Aui in the breakfast room who from day 1 was so helpful and kind ....... she really helped to make our holiday an unforgettable experience. By the end of the week we really felt like one of the family. Thanks to all of you....keep up the great work .......and we will certainly be coming to see you again soon.

Room Tip: Try to get a room on a high floor. The views are spectacular
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, General Manager at Hilton Pattaya, responded to this review, May 8, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are pleased to know that you enjoyed your stay and in particular that K. Aui, Assistant Edge Restaurant was able to contribute to your enjoyment. We hope to see you again soon.

Kind regards,

Philippe Kronberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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St. Gallen
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 29, 2013

Great hotel, facilities and rooms. For sure great to stay during my Pattaya visits, as I can stay just around that area of the hotel. Beds are great, breakfast is very delicious and offers anything you need, loved the terrace and the attentive staff.

The only thing I could blame and this is not the hotel's management or staff fault. You can hear the street noise, even you are on a high level of the hotel with closed windows.

Will definitely be back again.

Thank you

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Simon P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, General Manager at Hilton Pattaya, responded to this review, May 8, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the facilities and the service provided by our Team Members made your stay a memorable and enjoyable experience for you. Also, we noted your feedback regard to external noise and we are currently improving the noise insulation of our building.

Once again thank you and we look forward to welcoming you and your family back to Hilton Pattaya soon.

Kind regards,

Philippe Kronberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 6 Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 27, 2013

Enjoyed a three night stay in a luxurious king grand ocean suite, highlighted by stunning views both from the room, and the bathroom. Great balcony spa. Room was marred somewhat by a complicated, cyclic lighting system and intermittent TV system. Restaurant / lounge service was gracious and well-meaning, but a bit disorganized. Very convenient location for shopping at Central Festival.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myangsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, April 29, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback on Trip Advisor relating to your recent stay.

We are delighted to read your comments and to note that you enjoyed the guest room, location and services provided by our Team Members. Also, we are also very pleased to receive your kind comments with regards to complicated lighting and TV system.

It has indeed been our privilege to have you staying with us and we do look forward to welcoming you back to Hilton Pattaya.

With kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level 6 Contributor
235 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed April 26, 2013

i hate Pattaya with all his bars & prostitues but the Hilton hotel is a real jewel in that city
amazing design decoration, wonderful rooms with view on the Bay
top buffet breakfast with a lot of choice & even brussels waffels better than in Belgium...

splendid infinity pool
a special recommandation for DDee on the Buffet breakfast
and another one to khun Non on the Fitness centrum who stretch u during 20 min after your exercices... thanks to both of them

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, April 29, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are pleased to know that you enjoyed your stay and in particular that Khun Non and Khun DDee were able to contribute to your enjoyment. We hope to see you again soon.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antipolo City, Philippines
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 25, 2013

Stayed there for 4 nights and it was a wonderful stay. We booked 2 rooms for a family (my husband and 3 kids ages 3, 10 and 11) since they did not allowed us to stay in one room; one King Hilton de Luxe and one Twin Hilton de Luxe, both seaview. Upon arrival, we were informed that we were upgraded to their Executive Suites at 31st floor; 2 rooms- one king and twin with adjoining doors. Both rooms have private balcony with unobstructed ocean views. My three year old son enjoyed the spacious rooms that whenever he gets bored on our outside trips, he keeps on telling us to go back to Hilton. I like their Peter Thomas Roth amenities especially the shower gel. We had access to the Executive Lounge at the 33rd floor that offers free cocktails and refreshments though my husband is really entitled to the Executive Lounge because he is a diamond member. It has an amazing view and the staff are helpful and attentive.

Their infinity pool with jacuzzis has an astonishing view that my kids did not want to leave it. They have beautiful couches that also serve as bed if you’re sleepy. Their attendants are friendly. We ate our daily buffet breakfast at Edge Restaurant with a fantastic view at the terrace though it is cooler inside. There was a variety of food but it is better if they offer different menus everyday because we ended up eating the same food every morning. But the waitresses/waiters were very polite. We had also our dinner there once and I agree with others, it is little dark. Better if they improve their lights. Drift lounge is so lovely; you can see the whole Pattaya Bay. It features the scattered water ponds and floor-to-ceiling windows. Lobby is so beautiful, I really loved it. Since Hilton is located on top of the Central Festival Department Store, it has an access to the mall. We were able to shop for souvenirs and eat at their food gallery. The staff at the information are very accommodating. I want to personally commend Best (his name) for helping me arrange my preferred tours. He’s so patient asking all my preferences. Best, you deserve a commendation for a job well done.

To sum it up, we had a great stay at this hotel and I recommend it to families.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcargonza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, April 28, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, guest rooms and the service provided by our Team Members made your stay a memorable and enjoyable experience for you and for your family. It is such a pleasure to receive such positive feedback and you may rest assured that we will most certainly strive to maintain if not further improve upon our standards. Also, we noted your feedback regards to breakfast food, more light installation in restaurant, which are area of concern that we wish to improve.

Once again thank you and we look forward to welcoming you and your family back to Hilton Pattaya soon.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 21, 2013

My daughter enjoys swimming pool very much. The outdoor coach besides the swimming pool is very large and comfortable. The room is nice, clean, and very comfortable. Only I do not impress on breakfast lilne comparing to other hotels.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tiara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Director of Operations at Hilton Pattaya, responded to this review, April 28, 2013
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your feedback of your experience on Trip Advisor.

We are delighted to read that you were pleased with the guest room and features of this hotel especially our infinity pool. We also do take note of your added feedback with regard to breakfast buffet which is indeed an area that we are working on to improve.

Once again thank you and we hope you will consider staying with us again.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 18, 2013

If you travel to Thialand you should make this your destination instead of Bangkok or Phuket. What an atmosphere and more importantly, what a quality staff they have.

I could go on and on - and in fact I did to Hilton Corp and Asia regional office. lets just say WOW!

This is the place to stay.

Room Tip: ask for the side of the hotel away from the "walking street". otherwise it is loud.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nowine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, General Manager at Hilton Pattaya, responded to this review, April 21, 2013
Dear John,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were pleased with the features and services provided at our hotel. Once again thank you and we look forward to welcoming you back to the hotel again.

Kind Regards,

Philippe Kronberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pattaya

Property: Hilton Pattaya
Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pattaya
#6 Romantic Hotel in Pattaya
#8 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#11 Spa Hotel in Pattaya
#15 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
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