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“the most beautiful lobby I have seen”
5 of 5 bubbles Review of Hilton Pattaya

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Hilton Pattaya
Ranked #15 of 442 Hotels in Pattaya
Certificate of Excellence
Guangzhou
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“the most beautiful lobby I have seen”
Reviewed December 3, 2012

a great stay we had in thailand ,the design of the lobby and the room is much better than millennium hilton bangkok , the staff all so warm hearted and so kindly to us, there is nothing I can complain about. if I may go pattaya one more time, I wish I can stay with hilton pattaya again.

Room Tip: every room has a great ocean view,the pool was great.
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leolee126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, General Manager at Hilton Pattaya, responded to this review, December 10, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are very pleased to read your comments and glad that you found the design, guest room and service levels of the hotel to your satisfaction. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya ....safe travels.

Kind regards,

Philippe Kronberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (357)
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English first
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 23, 2012

It was my first stay at this hotel with my family, and I will surely stay again at this hotel. The breakfast spread was nice, and a lovely experience to have it in open air seating in the coffee shop & also the restaurant in open at the lobby level was great.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajivsain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Manager at Hilton Pattaya, responded to this review, November 26, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Edge as the restaurant of choice and for having taking time to share your feedback in Trip Advisor relating to your recent experience at Hilton Pattaya, Thailand.

We are pleased to hear you enjoyed your experience and in particular that breakfast buffet was able to contribute to your enjoyment. We hope to see you again soon

Kind Regards,

Gerard Walker
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyon, Switzerland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 23, 2012

everything was outstanding all the bars and restaurants are beautiful and excellent service the rooms are light & open great views lovely time. A few pointers to the hotel not really negative things just some ideas for you to improve.

1. after using the breakfast order slip for serving in room we didn't get a new one so we ate outside the rest of the days.

2. the buffet at the edge is fantastic but way to cheap (thb 800) compaired with Flare og Horizon so by making it so cheap you take buisness away from the 2 other restaurants, and i think Horizon and Flare are to close to eachother in menu and winelist so i think you shold change the theme of one of these restaurants to top class Thai or Japanese which you dont have in Pattaya. the price of thb 800 for the buffet at the edge is half the price of the buffet at Sofitel in bangkok with less chois.

3. cleaning of the rooms can be a bit slow but i gave the claeners a big tip on the first day so my room was cleaned within 30 min of me leaving it every day.

4. had the problem that i needed an extra room for just one day in the weekend but that was not possible as it was only possible to book the whole weekend which i think is bad so i booked for two days but got a free extra bed in my room for 10 days so it enden up ok.

will 100% stay here again perfect perfect perfect

Room Tip: as it is connected to the central festival shopping center you don't need to leave the hotel for...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bpi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Manager at Hilton Pattaya, responded to this review, November 26, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

We are pleased to learn that you enjoyed your stay and that the location, guest rooms and the service provided by our Team Members made your stay a memorable and enjoyable experience for you. It is such a pleasure to receive such positive suggestion and you may rest assured that we will most certainly strive to maintain if not further improve upon our standards.

Once again thank you and we look forward to welcoming you and your family back to Hilton Pattaya soon.

Kind regards,

Gerard Walker
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
swindon
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 19, 2012

Hotel super modern, fabulous decor and wonderful ambience, staff friendly and very polite, executive lounge great for drinks and nibbles and the staff were very efficient.. Rooms nice but little space for hanging clothes and drawer space...pool in shade and few sun beds for use, this was disappointing as we like to relax and sunbathe, the noise was terrible banging from 8 in the morning till 5 in the evening, as they were updating the hotel, were given a letter explaining this on arrival...a little late, would have been better to have been warned on booking, we ended up going to other hotels to use their facilities as it was annoying having to listen to building works on our holiday...

Room Tip: Don't come here for peace and relaxation as the building works will drive you crazy...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank puppydog50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Manager at Hilton Pattaya, responded to this review, November 20, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay. We also thank you for having taken the time to share your feedback of your experience on Trip Advisor.

We are delighted to read that you were pleased with the hotel decor and service from our team members. We also do take note of your added feedback with regards to the pool area and to the minor construction details which we are indeed areas that we are working on to improve the overall guest experience.

Once again thank you and we hope you will consider staying with us again.

Kind regards,

Gerard Walker
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 16, 2012

An iconic property by Norman Foster in Pattaya over the most happening shopping mall in Pattaya, the Central Festival Mall.

Stayed there for 2 nights in June 2012 on a business trip to Pattaya. Early check-in was the first plus of the hotel with amazing sky lobby, magnficent views of the Pattaya coast-line and accessibility to almost everything in Pattaya.

The rooms are designed in a very contemporary chic & minimal style by Norman Foster but lack the warmth you desire from the decor of a hotel room, however would rate it as an amazing experience.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashishc_arch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Manager at Hilton Pattaya, responded to this review, November 20, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for taking time to provide us with your valuable feedback.

We are very glad that you found the location and guest room of the hotel to your satisfaction. Hope to see you return soon....safe travels.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 15, 2012

Ideal location, and perfect view. The decoration is so futuristic. My company usually organize event in this hotel. Another good thing is it has a shopping mall connected to it.
I don't like to location of the restaurants in this hotel is a little bit tricky to find the way.
I highly nominate this hotel for honeymooners.

Room Tip: Please go for room in higher floor. Pattaya is very noisy at night. if possible, get the sea view r...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gopaltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Manager at Hilton Pattaya, responded to this review, November 20, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice for your recent stay and for having taken the time to provide us with your valuable feedback.

We are delighted to read your comments and that you enjoyed the features and location of our hotel. We do hope to see you return soon as we look forward to welcoming you back to Hilton Pattaya.

Kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
egypt alex
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 8, 2012

i arrived at the hotel around 10 in the morning i booked executive room smoking twin bed i called them from home town before i arrived 2 times to assure my early check in but there after flying almost 12 hours and driving from Bangkok the said u check in at 2 afternoon and you smoke in the balcony i lost my temper after talking for almost one hour and told them i will cancel my booking they agreed to give us a room to take a shower and rest for few hours and finally they gave us hour room which is nothing like the pics no total sea view side view after just one day the air condition wasn't working took them one hour till they fix it and wasn't 100% right .
that room was advanced paid but they insisted to take another down payment of 200 $ and when i checked out they gave back the money in Thai baht with hotel rate which is very low that really ripoff

Room Tip: high floor cause the area very noisy
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bishay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerard W, Manager at Hilton Pattaya, responded to this review, November 13, 2012
Dear Valued Guest,

Warm greetings and thank you having chosen Hilton Pattaya as the hotel of choice and for having taking time to share your feedback in Trip Advisor relating to your recent stay at Hilton Pattaya, Thailand.

Your objective comments will help us in our quest to constantly improve so that all our valued guests will experience the best possible standards of service at our hotel.

We do hope that we will have the opportunity to welcome you back to Hilton Pattaya at some point in the future.

With kind regards,

Gerard Walker
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pattaya

Property: Hilton Pattaya
Address: 333/101 Moo 9, Nongprue, Banglamung | Banglamung, Pattaya 20260, Thailand
Phone Number:
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pattaya
#7 Romantic Hotel in Pattaya
#9 Family Hotel in Pattaya
#10 On the Beach Hotel in Pattaya
#10 Spa Hotel in Pattaya
#14 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Pattaya 5*
Number of rooms: 302
Official Description (provided by the hotel):
Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more   less 
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Also Known As:
Hilton Pattaya Hotel Pattaya

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