The hotel is in a nice quiet location away from the hustle and bustle of Pattaya. It's a very modern room, which is clean. There's no view of the beach but you can go to the beach and pool at a sister hotel down the road.
As for the service, expect nothing more than standard. There are plenty of people around to "help" you to your room, to the beach, and to answer questions. That is, if you don't mind standing there waiting for them to be finished with whatever it was they found to be more important than you. When they finally find time to address your question/need, there are difficulties.
We were told that it is easy to get an extension on our room check out but, when we asked the lady at the desk, (who was ignoring us until we said something to her) some random guy butted in and told us there was no room as all the rooms were booked. That would have been fine if he had taken the time to look or at least offer us a place to store our bags.
Additionally, I was staying in a room with someone. We both have computers that we wanted wifi on. Our initial codes timed out so he went to the office to get another couple of codes. They decided to explain the policy. Okay, we understand the policy. That would have been helpful if he had asked for codes for his multiple devices but he didn't. He just wanted one for him and one for me! Rather than putting in the effort to look up that we had two people in our room, they chose to tell him that I had to go to the office in order to pick it up.
I've stayed in much worse looking places with much more competent and helpful staff. We live in Thailand and this is definitely not a place that we will be visiting again.
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Ctrip TA, Booking.com, Hotels.com, Expedia, Hotwire, TripOnline SA, Orbitz, Travelocity, Cancelon, HotelQuickly and Evoline ltd so you can book your Tsix5 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.