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“stay in pattaya” 3 of 5 bubbles
Review of Bella Express

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Bella Express
Ranked #140 of 441 Hotels in Pattaya
delhi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“stay in pattaya”
3 of 5 bubbles Reviewed July 4, 2012

Hotel is good but staff is really horible. they don't talk politely.
even small dirt in using towels make them customer pay for new one. this we have noticed here in pattaya only. no where in the world you have to pay if little dirt comes on using their material.
they are ruthless. no curtesy in their behaviour. we were cautious as told to us byour tour operator.

Room Tip: be careful in using the bed sheet towel and other materials
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  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank anuragrv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Bella Express, responded to this review, July 5, 2012
Please accept our sincere apologies for the inconvenience you may have experienced in your recent stay at our property. Our staff will undergo English language training to minimized miscommunication due to language barrier.

We deeply value your relationship with Bella Express and are committed to providing you with the highest level of service simply because our customers deserve the very best.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

Traveler rating
    78
    124
    125
    49
    58
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12
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 2, 2012

Rooms are very beautiful and they have one hindi channel too which ads charm to our stay. Rooms are spacious and very well maintained.
The staff is also very helpful and location is also very good.
Loved the stay and loved the food most importantly. I only had breakfast but loved to see the variety of dishes they had in breakfast.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vishalpriyankas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Bella Express, responded to this review, July 5, 2012
Thank you very much for your review regarding you recent stay at our property. By telling us what you liked about your stay, you are helping us to deliver superior experience for our guest in the future. We are glad that we meet your expectation.

We hope to see you again on your next visit in Pattaya.

Bella Express
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hyderabad
Level Contributor
122 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
2 of 5 bubbles Reviewed June 26, 2012

The colours they used to paint lobby itself are very unpleasant. We checked in the hotel after a very long journey from India, We didnt like the ambiance at all and thought of vacating and we vacated the room in about 2 hours. Corridors are very dirty and so as rooms. Bathrooms and towels are very dirty. Staff are not polite, they treat you as if they are giving you free accommodation.

  • Stayed September 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank hoteladvice123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pattaya hotels

Thiruvalla, India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed June 7, 2012

The hotel is located near to all main places in pattaya.I took the standard room and it was of reasonable size and it was clean.The people in the reception find it difficult to understand and speak English.You have to speak very slowly and listen carefully to them to understand.They are also not polite.Food was average.I had breakfast from their Indian restaurant for 2 days and it was again just average.

  • Stayed June 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ggn_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed May 25, 2012

Very dirty and the worst hotel I have every Been. I have a request to all the Visitors please go and stay in any other hotel than this hotel. filthy food,dirty bathrooms,hotel staff does not respond.You ask anything they refuse you directly on your face.They take a deposit at the time of check in of 1000 Thai Baht and will find a reason not to refund you.My Money was not refunded as my children ate choclate ice-cream and cleaned their mouth with it we will cut 500 thai Baht for one small hand towel.And the tour operator D pauls people even worse not at all helpfull.

Room Tip: Please look for another hotel not this one.They dont have any good rooms.
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  • Stayed May 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Gaurav06june
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 13, 2012

I stayed here as a part of package tour by a tour operator in Mumbai. Very basic hotel with bare minimum facility- but niether I had huge expectations.
It had a small room with a single huge bed, TV, Fridge, digital locker. Neat sheets/ pillow. Bathroom had hot/cold water with tub, was neat and clean. Housekeeping did clean the room all 3 days. Since most of vacation, we were out of hotel, was happy that had to come back only to catch some good sound sleep, which I did. Has a pool in the back, whcih is also clean.
Has an Indian & ABF resturant. The Indian spread is OK (puri, chole/aloo bhaji, eggs, upma/poha) and fruits- no cpmpliants !

Location is good, a short walking distance to Walking Street and shops in-and around hotel.
Staffs unfriendly with Indians and dont spk english.

If your are expecting luxurious facilities- pls excuse and this is a no-frills basic hotel.

Room Tip: The checkout is 10 am and it get automatically locked, i guess. Since our iternary mentioned check o...
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  • Stayed March 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Anusha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed February 21, 2012

We stayed at this hotel in February 2012. we arrived at 11 pm and found out that the check in time was only at 2 pm (check out is at 10 am). the front desk wasnt very helpful (even while checking out the front desk was a big let down).
After finally checking in at 2 pm, we had to wait for our luggage for almost half hour for it to come up to our room. Rooms are very average but the single bed for both of us was a huge let down. They have two restaurants 'Circle' which is an american/ thai restaurant and 'Namaste' an Indian restaurant. We only has breakast at the Circle restaurant which was quite impressive.
Only plus point of the hotel was the good breakfast spread, clean swimming pool and free wifi connectivity in the room.

  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Nishant B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bella Express

Property: Bella Express
Address: 336/22 M.9 Central Pattaya | Nongprue , Banglamung , Chonburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#25 Best Value Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bella Express 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Bella Express Hotel Pattaya

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