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“We were Pleasantly Surprised!”

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Pullman Pattaya Hotel G
Ranked #19 of 449 Hotels in Pattaya
Certificate of Excellence
new south wales
Level 4 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“We were Pleasantly Surprised!”
Reviewed September 5, 2013

We arrived early in the evening and our transfer dropped us unceremoniously at the front door.There were no staff around or indications of where to go so we lugged our bags up the stairs and wandered around for a minute before spotting the reception desk.Luckily, the staff here were friendly and helpful and it wasn't long before a delightful hostess showed us around the hotel and up to our room.We had booked a deluxe seaview club room to celebrate our anniversary.There was a cake and chilled champagne waiting, which was a lovely surprise.Upon inspection, the room looked a little disappointing.Quite tired and just a little bit grotty.The bath looked like it was full of insect wings but they turned out to be chips in the enamel.There was a mouldy patch on the ceiling just above the incredibly noisy airconditioning vent.We thought about upgrading but were exhausted from travel and decided sleep came first. In the morning the best feature of the room became very obvious.There was the most amazing view of the ocean and neighbouring islands.It was spectacular and too good to give up, so we stayed in our room after all.It was spacious enough and serviced beautifully everyday.I could sleep through a hurricane so the airconditioning didn't worry me but it did bother my husband a bit-not enough to give up his view!
We thought the club lounge was just beautiful.The view was equally stunning and it was so cool and peaceful.The breakfast was delicious, as were snacks and drinks throughout the day.Afternoon cocktail hour was very enjoyable.Peter and View were two of the best staff members we've ever met.Their smiles were huge and never waivered.Nothing was too much trouble, and they remembered our preferences straight away.They made Club a wonderful experience and highly recommended to everyone.In fact, every single member of the staff were friendly and helpful and really made this hotel a great place to be.Add to them, the beautiful swimming pools-open 24 hours, the well equipped gym, and the clean private beachfront, perfect for swimming or lazing on a lounge or in a cabana, and you have a perfect holiday spot.We had no problems with WiFi anywhere in the complex.There were regular happy hours, theme nights at the restaurant and the Asiawan Spa was a great place to have a massage.We were very pleasantly surprised.Pullman is far enough away from the craziness of Pattaya Beach but close enough to everything.There are numerous shops or eating places within easy walking distance and plenty of taxis or the hotel shuttle into Dolphin Square.We hired a moped from Mrs Yoyo, who had a dress shop a few hundred metres to the right of the entrance.She gave us a great price and was very helpful organising our return transfer to Bangkok at the end of our stay.It was easy enough to get around and gave us a great deal of freedom to see what we wanted.We enjoyed eight lovely nights before sadly preparing to leave.Even checkout was a pleasant experience.No mistakes on the bill to sour things, just lots of smiles and professional attention to detail.Pattaya is not one of my favourite places in Thailand, but Pullman Pattaya G is, and I would return just to spend more time at this lovely hotel.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank funhunters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
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English first
Mumbai (Bombay), India
Level 3 Contributor
2 reviews
Reviewed September 5, 2013

The hotel welcomes you with a heavenly aroma that is so soothing.We were upgraded to the 360 degree deck room free of charge. They have a private beach and lots of cabanas.The staff were friendly as well and they try to make you comfortable in every way.Though the hotel is a little isolated they provide a tuk tuk service to the main road anytime you want.The management even sent a complimentary cake on my husband's birthday and it was an amazing experience overall. They had a really nice travel desk that helped us visit different places. I would definitely recommend this hotel to all those who visit Pattaya.

Room Tip: Room with 360 degrees view of the beach
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Vinitharaghu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 4 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 4, 2013

The sun, the beach, the entertainment, the food, the shopping.... Not to mention helpful staff and good commodities too. For those seeking for days spent laying under the sun, this hotel offers its own section of private beach with lots of beach chairs and cabanas can be rented as well. The swimming pool is located a few yards away from the beach and is surrounded by beach chairs as well. The best thing? The pool is open 24/7.

The wifi is great as well; strong signals even at the beach so you can stay connected everywhere within the perimeter.

There's a lot of food promotion happening at a great deal of price, especially the fresh seafood. For those with special diet (Muslims or vegans etc) you can inform the chef beforehand and the chef will be more than happy to accommodate you.

As of the shopping you can use the hotel service to call travel agency to bring you around the attractions in Pattaya or if you're feeling adventurous you can ride tuk tuk; a vehicle that brings you to certain places and can be found easily there.

The gym is open daily from 6am to 10pm (no additional fee required), and the spa is located near the pool area. The sauna is seriously a great deal and a great experience.

Also you will get complimentary fruit platter everyday when the housekeepers come and make the room; I think it is such a great gesture.

  • Stayed August 2013, traveled solo
    • Value
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Helpful?
Thank kurohera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The M, Assistant Quality Manager at Pullman Pattaya Hotel G, responded to this review, September 6, 2013
Dear Valued Guest,

We are very pleased to know that you had an excellent stay with us and thank you for taking the time to share this experience with the rest of the TripAdvisor readers.

What makes us really happy that everything from your arrival until your departure you were very well taken care of and that the hotel facilities where up to your expectations.

Our staff will definitely be delighted to read such a wonderful comments and will certainly motivate us into striving even harder for excellence!

It would be our utmost pleasure to be of service to you again in the near future.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Level 6 Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 24, 2013

The Location is very good.Hotel is built just a few yards from the beach, so you can just lay down and sun bath .Has all the facilities a hotel should have .A big swimming pool-with temperature control.A spa with well trained staff-with happy hours where discount is as high as 50% for the services offered there.Friendly staff and well trained to handle the tourists who come from all parts of the world.Though the listed price of room tariff seems to be too high, the services offered makes it worth paying.The rooms are neat and tidy.Most of the rooms have a balacony overlooking the sea - so you can just relax in the evenings sitting in the balcony.The hotel offers a large spread of breakfast menu and also for the other part of the day.You can also have your drinks served near the beach front.,In addition to facilities like gym , yoga etc , you can leave very young ones in the play area ,where they will be well looked after ,while you enjoy your holiday.Though the hotel is away from the main business area ,there is a free shuttle which runs from hotel to Dolphin Square and back frequently.You can also find 24hrs conveinience stores near by.

Room Tip: Book your room overlooking the beach
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  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank raghu67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The M, Assistant Quality Manager at Pullman Pattaya Hotel G, responded to this review, August 28, 2013
Dear Valued Guest,

Thank you very much for taking the time to share your constructive feedback during your recent stay!

We are very pleased to hear that your experience with us exceeded your expectations. Your feedback is very useful to all travelers and we thank you very much for providing it.

It is always nice to know that our guests appreciate the hotel facilities and personalized services we provide to them. Indeed, we are very proud to have such a motivated team that is committed to make every stay of our guest a memorable one.

We look forward to welcome you back in the near future.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 18, 2013

Stayed two nights, the pool was nice just next to the private beach with quite a lot of space for having sunbath. Superb value of the restaurant with only 690 baht 4 courses dinner and spa with promotion "buy one get one free". Excellent spa interior and space.
Most of the hotel staff are pretty friendly with plenty of smiles. The only problem was the Pullman's bed was a bit too hard for a resort property.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank CharlesLittlewhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 12, 2013

As read all the good reviews about this hotel, I just book 1 night for the mother's day break here for my mum. But check in was very slow. The lobby was good, the kids room was ok, and there were many activities for ping-pong, pool, and lots of swimming pools.
But the room (Lanai) was a big too old. The door to the bacoly was nearly fall down when we try to open or close it.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HongYing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The M, at Pullman Pattaya Hotel G, responded to this review, August 16, 2013
Dear Valued Guest,

Thank you for taking the time to tell us about your experience at Pullman Pattaya Hotel G!

We regret to hear that you are not satisfied with the overall experience you had in regards to our guest rooms. We are now currently working on several projects to improve our facilities and services.

Despite of the inconvenience caused, we thank you for your positive comments for the kids’ room and recreational activities. It is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Pattaya Hotel G

Property: Pullman Pattaya Hotel G
Address: 445 / 3 Pattaya-Naklua Rd., Soi 16 | Wongamart Beach, Pattaya 20150, Thailand (Formerly Pullman Pattaya Aisawan)
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Pattaya
#12 On the Beach Hotel in Pattaya
#13 Spa Hotel in Pattaya
#17 Luxury Hotel in Pattaya
#22 Romantic Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pullman Pattaya Hotel G 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
Indulge in the uniqueness of Pullman Pattaya Hotel G, a culmination of fashion combining traditional Thai & contemporary design aimed to suit your every passion. Check in and Chill out in the comfort of our well-appointed guest rooms. Experience the only beach club in Pattaya, with seaside-style dining on a private beach and two big swimming pools equipped with the state of the art mood lights & chill out music. Relax & enjoy the most stunning sunset view in Pattaya. ... more   less 
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Also Known As:
Pullman Pattaya Aisawan Hotel Pattaya

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