I really don't like giving bad reviews, but if you hand me a dirty towel at the end of my trip saying that it's damaged because it has makeup (that washes off) on it, and decide to charge us pretty much $30aud for a towel worth probably $5aud max, then here's your fate ! So, yes, i do admit i got makeup on this towel, HOWEVER, i've never had this happen at any hotel i've stayed at and this wouldn't be the first time i've gotten makeup on towels or other linen. The towel i also know was from 2 nights prior to checking out. So how come it takes until we check out to find out about the towel.. Not to mention they hadn't even attempted to wash the towel! Please see photos of my new towel that probably ended up being my most expensive unwanted memorabilia from pattaya... it's clean now btw, little bit of washing powder and a cycle certainly works wonders.. Which this hotel clearly doesn't know since they didn't even try, instead, just charge a hefty third of the cost per night for it! And well since i'm not a very happy customer, i'd like to also point out that your hotel staff are rude. We were in the land of smiles and you don't get one hello when walking in, the breakfast staff pester you from 10am saying breakfast closes at 10.30, let me enjoy my breakfast in peace, we know your only open till 10.30, thankfully that's one good thing, your signs were in english, therefor i could read them. This hotels also pretty far out from the main hype, so if you want something closer in, don't bother. If any Hotel J staff read this, Anything nice i could of said about this hotel won't be said until i'm reimbursed the cost of the towel plus my service fee of 15%.
- Official Description (provided by the hotel):
- Hotel J Pattaya : Where lifestyle with no boundaries transpires. An 80-room full service accommodation decorated with modern and contemporary design tamed for simple yet sophisticated tastes. Come and experience the comfort of Thai hospitality at our unique, 6-storey, Hip Hotel J Pattaya. ... more less
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