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“Walking distance to local Clubs.” 4 of 5 bubbles
Review of Nova Gold Hotel

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Nova Gold Hotel
Ranked #52 of 441 Hotels in Pattaya
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
371 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Walking distance to local Clubs.”
4 of 5 bubbles Reviewed March 5, 2014 via mobile

The location is very close to soi6. Walking distance to local clubbing scene. Also next to Jameson Irish pub. Very handy for food and drink.

Also walking distance to Hard Rock Cafe.

The hotel is not located on main road. Much quiet at night. Pool is cold and small, but free to use rooftop pool at Atari nova next door. Same chain.

Nice gym room too. Breakfast is just average. Buy the coupon and head to Atari nova for breakfast.

Stayed March 2014, traveled as a couple
Helpful?
3 Thank Daymondyeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 12, 2014
Dear Daymondyeo,

Thank you for taking the time to write a review of Nova Gold Hotel.
Glad to know you enjoyed your stay with us, particularly our gym facilities.
We look forward to welcoming you back soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

288 reviews from our community

Traveler rating
    115
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    31
    11
    11
See reviews for
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21
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
Pattaya
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 5, 2014

This hotel is excellent value for money in Pattaya. The rooms are spacious, with very comfortable beds and good clean bedding. The shower is very good with good water pressure. The hand basin has hot water which is not always found in other hotels. We have stayed several times and have no complaints. Khun Nui and all the other staff have always been extremely welcoming and helpful. The hotel may sound out of the way but it is actually very easy to get around Pattaya. The main streets are within walking distance but the hotel's golf cart is free of charge, takes you to two drop off/collection points making it very easy to get to other parts of the city. We look forward to our next stay.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank UKexpatsinThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 12, 2014
Dear UKexpatsinThailand,

Thank you for taking the time to write a nice review for Nova Gold hotel!
We appreciated your comments and are happy to hear that you enjoyed your stay at our hotel, especially for mentioning our great customer service by our staffs. Your comment will help & motivated our staff to continue working hard & provide best service to customer.
Thank you once again for your time and I am very much looking forward to your next visit.
Best regards,
Puangpaka Changthong
Manager, Room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 3, 2014

Rooms are clean, the hotel provides facilities to drop you in near locations. But the receptionists are really not helpful, a bit rude. You are welcome to book for travel packages from hotel. Those are quite good.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Nabanita08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 20, 2014
Dear Nabanita08,

Thank you very much for taking your time to give us a review. Your comment will help & motivated our staff to continue working hard & provide best service to customer. I have shared your experience with the team to prevent this from occurring in the future.We looking looking forward to welcome you again.

Best regards,
Puangpaka Changthong
Manager, Room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed February 21, 2014

Have stayed many times and always in executive corner room which is spacious and well furnished. Super bathroom with large walk in shower that most of the time provides a Niagara type torrent of water.

Do not stay here and then post complaints about the location.....do your research first.

Do not stay here and post complaints about the food. There is no restaurant. Do your research.

Do not stay here and post inaccurate statements about how it is 15 or 20 minutes walk to the beach or wherever. It is less than 10 minutes to the beach, and if you avail of the buggy service which will take you part of the way, more like 5 minutes. There are restaurants, bars, laundry, 7/11, massage, taxi desk, motor bike taxi all within spitting distance of the hotel's front door.

Do not complain about staff attitude. Treat them with politeness and civility and that will be reciprocated.

Yes the lift service can be a little slow on occasions. Maybe you have to wait 2 or 3 minutes - surely not a big deal?

Yes one will sometimes hear the door to an adjacent room being opened or closed but this is common to many hotels. The corridors at Nova Gold are carpeted and the hotel, being on the small side, does not attract noisy tour groups but normally independent travellers. For these reasons I would say that the rooms are very quiet, especially by Thai standards and bearing in mind the relatively good room rates. I always sleep well at Nova Gold.

Not serving breakfast on the premises is for me not a problem - who rises in Pattaya in time for a 10.30 breakfast cut-off anyway? There are plenty of places nearby that serve food all day.

Value for money in my opinion is excellent at room rates that will be less than half those of the more fancy and luxurious hotels nearer the beach.

Free computer/internet 24/7, no charge for 'guests', plenty of free copies of the Post and Nation every day.

Do your research and then enjoy.

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank KhunBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 21, 2014
Dear Khun Bill,

Thank you for taking the time to feedback us. We are so pleased that you enjoy staying at our hotel
We will take all your comment and improve our service.
We are eagerly a wait the next booking from you.

Sincerely
Puangpaka.c
Manager, Room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 15, 2014

Stayed in this hotel for ten nights, although they lost the manager recently, but I still received the best service, its a bit far from the main attractions but cause rented a scooter, did not have any problem. really kind staff and my room was great.

Room Tip: Try the Thai restaurant opposite the hotel, the price and quality is realy good
See more room tips
  • Stayed February 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank samsam3018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 20, 2014
Dear samsam3018,

Thank you for taking the time to write a great review of Nova Gold Hotel.
Glad to know you enjoyed your stay with us, particularly our service and facilities.
We look forward to welcoming you back soon!


Best regards,
Puangpaka.c
Manager,room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
World
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 bubbles Reviewed February 8, 2014

The room pictures are not what you will get...Good pool, nice staff, but not all what is promised. Basically you arrive and they show you a room and hope you accept it and you are stuck because the Agoda pics are different

Room Tip: again, the Agoda pictures are not what you get at any Nova hotel
See more room tips
  • Stayed July 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank critical_travelings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, at Nova Gold Hotel, responded to this review, May 6, 2015
Dear Khun Joe J,

Thank you very much for taking your time to give us a review. Your comment will help & motivated our staff to continue working hard & provide best service to customer.
We looking looking forward to welcome you again.

Best regards,
Puangpaka Changthong
Manager, rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 7, 2014

stayed at this hotel several times, staff are brilliant dont have any issues being a single female tourist usually book a superior room as got balcony to chill so thought this year would opt for the corner exective suite with bigger balcony ok but door too close to next door neighbours and doors bang when closed so suite no good if neighbour in and out all night been here a week not had decent sleep yet.

  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank julieV7994TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 21, 2014
Dear JulieV7994TV,

Thank you for taking the time to feedback us. We are so pleased that you enjoy staying at our hotel.We are so sorry for any inconvenience about noisy from the door bang. We will take all your comment and improve our service.We are eagerly await the next booking from you.


Sincerely

Puangpaka.C
Manager, Room
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nova Gold Hotel

Property: Nova Gold Hotel
Address: 80/166 Moo 9 Nongprue | Banglamung, Chonburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 441 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nova Gold Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Nova Gold Hotel is a landmark low-rise property offering a fresh new accommodation experience in Pattaya. This deluxe 4-star hotel features 77 comfortably designed rooms with private balconies, ideal for both short visits and longer stays.Located in central Pattaya, Nova Gold Hotel is just a 10 minute stroll from the beach with several shopping malls easily accessible on foot or with the hotel’s complimentary golf cart shuttle service. Pattaya’s famous entertainment district is easily accessible from the hotel. ... more   less 
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