Last minute booking, i wanted to visit Pattaya so i booked Nova Gold. It was not so easy to find it. I arrived about 12 p.m. The lobby is too small compare to the photos. The check in was so and so. Not happy faces.I felt like they did as a favor for checking earlier than 14:00 o' clock. Room on 6 th floor. The room smelt of mold. And when i tryed to drink water the cup was dirty. So i asked to the cleaning lady to change it. She didn' t like what i asked for. Sorry but you have to check the rooms first and then give the keys to the costumers. And the other thing i didn' t like was that they dedact the warranty for the room without informing us when we did the check in. Unprofessional. All the Hotels do that but they inform first. Poor wi-fi and the pool without sun. But the room is very well furnished i can say. In this area you can find better Hotels with smiley stuff.
- Official Description (provided by the hotel):
- Nova Gold Hotel is a landmark low-rise property offering a fresh new accommodation experience in Pattaya. This deluxe 4-star hotel features 77 comfortably designed rooms with private balconies, ideal for both short visits and longer stays.Located in central Pattaya, Nova Gold Hotel is just a 10 minute stroll from the beach with several shopping malls easily accessible on foot or with the hotel’s complimentary golf cart shuttle service. Pattaya’s famous entertainment district is easily accessible from the hotel. ... more less
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