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“Very comfortable well designed hotel”
Review of Nova Gold Hotel

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Nova Gold Hotel
Ranked #65 of 445 Hotels in Pattaya
Certificate of Excellence
Koh Chang, Thailand
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Very comfortable well designed hotel”
Reviewed November 14, 2013

We stayed only one night in a corner executive room overlooking the swimming pool and enjoyed our stay.

On the positive side: Spacious room, very clean and comfortable. Great bathroom with separate rain shower. Good balcony and TV, with a rack for the suitcases.

Negatives were a noisy air conditioning unit (not rattling, just blowing loudly), ants, a bit musty or smoky smell to start. I couldn't switch off the one bed side light separately. There was a great reading chair, but no reading light above and it was set in a rather dark corner. There was no spare toilet paper roll.

For breakfast one has to go around the corner to the Nova Suites hotel by golf cart, which is no real problem because they serve a really nice breakfast.

The swimming pool is secluded and set under some trees.

Generally a good experience and we'll be back.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samart B, Manager at Nova Gold Hotel, responded to this review, December 9, 2013
Dear Guest

Thank you for taking the time to feedback us. We are so pleased that you enjoy staying at our hotel

We are so sorry for any inconvenience about reading light and no spare toilet paper roll.

We will take all your comment and improve our service.

We are eagerly await the next booking from you.

Kind regards,

Manager, Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
Thiruvananthapuram (Trivandrum), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 10, 2013

I don't have much excitement about my stay in Nova Gold, but I don't have any complaints either. Rooms are decent. Service is nice. The downside is, they don't serve breakfast in the hotel. Instead they take you on a golf cart to another hotel, where you get your breakfast. The food is good ofcourse. But later you will have to walk back to the hotel, about 5 minutes. Location is not great. Confuses may of the taxi drivers and tour operators. You have to travel a bit to reach any place worth going. For bachelors, if you are going to Pattaya for Walking Street - this is quite far from it. But the best part about this hotel is the computer and free wifi in room. That is something I have not found in any other place. You get to check your facebook, mails, upload your pictures from camera... Very very appealing aspect of the hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VarunPilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samart B, Manager at Nova Gold Hotel, responded to this review, December 9, 2013
Dear Guest

We are delight to know you enjoy with our hotel facility ,the computer and free wifi in room.

Thank you for your time to feedback us. This is very essential to us.

We hope to have a chance to service you again in the future.

Kind regards,
Manager, Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed November 8, 2013

The hotel is located in Central pattaya (pattaya is divided into three main parts - North, Central and South). The location is a little away from the action but yet not too far. A 10 min walk gets you to the beach, the Alcazar show and the Big C mall. A 20 -30 min walk gets you to Walking Street (south pattaya). The nearest Mac is Five minutes away.
The hotel is small with a well appointed and nicely decorated lobby area. The staff was pleasant and courteous and the check in was done in 5 minutes. The rooms were a surprise. For the cost, they were very well furnished, with a small balcony, TV, Computer with internet (yes..a big bonus), Tea Coffee mixes, Electronic safe, hair dryer etc.. the works..
The only catch is that this hotel does not have a restaurant. So we had to walk upto Amari Nova Suites for the American Buffet. Not an issue as the hotel has a Golf cart to take you to certain drop off points. Its a free service and very handy.
7-11 and The family store were just around the corner and were very well stocked. So eating was not a problem, even for vegetarians.
The hotel pool is small but clean and covered. It also has a small jacuzzi, Its a nice pool to hangout and does not ever get crowded. It had a small gym, which anyone hardly used, so it was perfect.
For the budget traveller, this hotel is great value for money as you get four star comforts for the price of two (yup, in Mumbai you would pay atleast Rs 8000 for this type of room and facilities).
The only flip side of the hotel is the escorts business. If you are with kids, then a line of escorts with American/europeans frequent the hotel. Its obvious but not overt therefore its manageable. But this is what we saw everywhere in Pattaya- so ho-hum.
There is wi-fi in the lobby and the room. you dont need your laptop and the room has a PC (without a CD and USB port). SO its perfect for internet browsing.
Be careful during Check out. They go over the suite with a fine tooth comb to check for missing items. So check out takes longer so factor that in prior to your move to the next destination.
Highly recommended.

Room Tip: Take the executive rooms as they have the best view . Take the seventh floor, if possible.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank frequentaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 21, 2014
Dear Frequentaks,

Thank you for your recent stay at our hotel. We are very glad to know our accommodations and services were acceptable to you. Your comment will help & motivated our staff to continue working hard & provide best service to customer.Thank you again and we will be hopefully you will be returning to our hotel again soon!!

Best regards,
Puangpaka.c
Manager, Room
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Centreville, Virginia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 20, 2013

I was pleasantly surprised by the cost vs. quality - this is a nice complex managed by Amari. There are a flock of "Nova" hotels in the same small area, don't get your luggage out of the taxi until you know you have the right one. The rooms were quiet, and well appointed. The facilities and amenities are nice, and you gain access to all the other Amari facilities in the area (a full size pool). The staff will run you around in the golf cart to transport you between the hotels, and local restaurants.

Don't underestimate that golf cart - you are a ways off the beaten path. You need to spend a minute orienting yourself to the local area so you don't get lost. It's a bit of a hike to either Pattaya Central or "2nd Road" aka Pattayasaisong Road. You are are relatively short walk away from everything from the smaller mall, beer bars, many restaurants. You are a long long way from Walking Street if that's where you plan to hang out.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank jrsirkis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samart B, Manager at Nova Gold Hotel, responded to this review, October 27, 2013
Dear Guest

We are very glad to know you was fine and have excellent time at our hotel. If there is any help or assist that we can do more for your next visit please let us know.

We look forward to welcome you again next future.

Kind regards,
Manager, Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed October 17, 2013

Stayed here for 1 night only , rooms are spotless and you have internet in the room which is great.
Pool is basic , very small , but ok for a quick dip to freshen you up .
Staff are lovely especially the head receptionist with the glasses , extremely helpful.
Would stay here again , but the only downfall is its a bit away from the centre of everything taxi will cost you 200baht which is about 5 euro.
Across from this hotel is an irish pub named Jamesons , food and drink are spot on well worth a visit.

Room Tip: make sure you get breakfeast included when booking
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garryoshea3579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samart B, Manager at Nova Gold Hotel, responded to this review, November 6, 2013
Dear Customer

It was very enjoyable to know you were happy to stay with us. This will help to motivate my team to continue working and do our best.

Thank you for taking time to review , we looking forward to serve you again in the future.

Sincerely yours,
Samart Burapar Mr.
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 15, 2013 via mobile

Rooms were clean, spacious and modern I liked the location as it wasn't right in the thick of things I had a car and didn't want to party so I liked it, pool was well set up half under cover so you can escape the super strong Thailand sun. The gym was so small but I didn't see any body in there so it would be ok for one, receptionist weren't very welcoming, as I read in other reviews it seems like a common occurrence probably just sick on drunk Falang which are everywhere in Pattaya . If you want to party every night this isn't the place for you more accommodated to family and couples.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank miksak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samart B, Manager at Nova Gold Hotel, responded to this review, November 6, 2013
Dear Customer

Thank you very much for your review , we are delight to know you have a good time here.

We look forward to welcome you again soon.

Sincerely yours,
Manager Rooms,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

Hotel is quiet, and off the beaten path of the constant hustle and bustle of Pattaya just off Road 3. If you want water view and close to Walking Street this is not for you. If you want relaxing quiet area, at a reasonable price this is the place for you. Air-conditioning rooms, pool though a little small. There is no restaurant on site but the hotel offer room service from Jameson's Irish Bar. There are other choices of places to eat within a 2 minute walking distance. There are family mart shop, Seven 11 around the corner. If you need or want to get to the heart of the action the hotel provides a lift to the main road with their electric cart and for 20 baht to take you to your destination.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DoubleR62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
puangpaka_c, Manager,Room at Nova Gold Hotel, responded to this review, March 23, 2014
Dear DoubleR62,

Thank you for sharing your comments with us in regard to your recent experience at our hotel.
I am happy to hear that you enjoyed your stay and were satisfied with our team service. We try hard to provide the best service to our customers and their satisfaction is our reward. We trust you will have a memorable and enjoyable experience with us every time.
Thank you once again for your time and I am looking forward to your next visit.

Best regards,

Puangpaka Changthong

Manager, Room
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Additional Information about Nova Gold Hotel

Property: Nova Gold Hotel
Address: 80/166 Moo 9 Nongprue | Banglamung, Chonburi, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 445 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nova Gold Hotel 4*
Number of rooms: 77
Official Description (provided by the hotel):
Nova Gold Hotel is a landmark low-rise property offering a fresh new accommodation experience in Pattaya. This deluxe 4-star hotel features 77 comfortably designed rooms with private balconies, ideal for both short visits and longer stays.Located in central Pattaya, Nova Gold Hotel is just a 10 minute stroll from the beach with several shopping malls easily accessible on foot or with the hotel’s complimentary golf cart shuttle service. Pattaya’s famous entertainment district is easily accessible from the hotel. ... more   less 
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