This is my experience to share with visitors who are going to visit and stay in Baywalk Residence,Pattaya,Chonburi,Thailand. I have made my comment for you as I work in the hotel.Please believe what it was true and serious concern about it.
2) Room Sales : Still expensive when compared to the 4 or 5 Star Hotel
3) Room Condition:It seems to be more than 10 years old
4) Building Renovation:It looks clean and renovation seemed to be done for some years.But some amenities and inside decorations are very old fashion.But they are still be used.Something is really needed to be changed for guest as they room charge is still expensive.It should be worth spending on it.
5) Staff Service: Terrible.When checked out, staff had only a few word communication to me and my friend. it was very unusual and staff must be improved it immediately.As a guest myself, I seemed to be invisible and no meaning to them. Another word I should say it seemed myself was not important.No communication at all.How possible they could be working as a reception even housekeeping who seemed to be confronted with guest while guest is coming our of the room.On the contrary, guest will ask everything they want to know from staff.This is not good performance.A small hotel , they should have done harder for this.
6) The tone of the room was dark. There are many rooms with insufficient sun light. Its tone of the wood should be lighter to make the room more comfortable.My room was big but furniture was built in the dark brown tone.
7) Breakfast: was ok but the coffee was warm in the hot plate ,not good.Just like Thai sour coffee from the market.At least they have coffee machine for guest to make. That was a good idea.
8) Housekeeping Staff, when they saw me they turn their faces away, instead of greeting guest.
9) The swimming: very good and I really enjoyed it on the rooftop.
10) Relaxing place on the 5th floor: very good and I really enjoyed it too
11) Bellboy: good job as they know how to do their jobs. When we are escorted, he explained what were charged and what were free to consume from the minibar.
12) Bedsheets was wrinkle and it seemed to be used by other guest. Sands were still in bed even blank was wrinkle and seemed to be used by other guest too.Not fresh for check in guest.
13) Room clean : not properly cleaned.Guest just easily realized what was cleaned and untidy.
I hope it is useful for you.
Thank you for your time.
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- Also Known As:
- Baywalk Residence Pattaya Hotel Pattaya