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Centara Grand Mirage Beach Resort Pattaya
Ranked #11 of 449 Hotels in Pattaya
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“...”
Reviewed December 14, 2012

Be prepared to be charged extra for just about anything you can think of. In our room the fan was broken and the toilet smelled of sewage every time you used the bath tub. The pool is surrounded by rocks which makes it less child friendly. The service however is very good.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
3 Thank Laurarendt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eamrooms, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, March 2, 2013
Dear Laurarendt,

Thank you for your time to comment on tripadvisor.com on your recent stay in our resort. Your comments about our services and facilities have now been shared with our management and department heads concerned and will be a valuable contribution to help us to continuously improve and maintain the quality of services and comfort, we provide to our guests.

We look forward welcoming you soon again at Centara Grand Mirage Beach Resort.

Cordially,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ludhiana, India
Level 6 Contributor
113 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 10, 2012

Amazing property! Massive area covered by different kinds of pools for kids, teenagers, adults etc. lot of pool slides of different sizes. Very very crowded with kids and also old people. Lot of reviews giving lotsa negatives about loud people, extra crowd which is not wrong. But the property is massive, rooms very good. We were upgraded to a suite on floor 14, which was out of the world with huge balconies. All rooms are sea facing!!! So dont ask for one!
Breakfast area very very big and really crowded, but staff fast enough to give you seats and do the refills. Good standard of breakfast in spite of huge layout and extra rush in the morning hour, probably due to extended weekend. Play area for small kids available with games, video games, drawing and other activities to keep them excited as well as busy.
Many restaurants that are nice, but somehow surprisingly all of them were totally empty. Unexplained considering it was 8.30 pm and a weekend. The hotel not very expensive as mentioned earlier. I guess five stars mostly have similar rates which are always on the higher side. Maybe some people would have got excellent rates or packages for their rooms that makes the food seem expensive.
Heatlh club reasonably big, but not serviced well. Too crowded will almost all aged enthusiasts who were sweating just as profusely.
Thank god there was reasonable yung crowd at the pool side.

Overall a great experience as the rooms were very nice and maintained well, restaurants within the hotel good, as well as options available outside. All rooms sea facing. Lot of pool and slides for kids to make them happy. Lot of hustle bustle. May not be the place for honey mooners!! ;-)

Not to mention the ammmazing spa!! Was really really good. Expensive, but their promotional package for spa for 2.5 hrs for 2000++ was definitely worth it!

  • Stayed December 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank vineet1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norwich
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 7, 2012

hi there just got back from pattaya stayed at centara grand mirage beach resort hotel superb staff so helpful the beach not the best but there again you are in pattaya if you want a perfect beach i suggest you go to Phucket.. the hotel is away from walking street we had our 14 year old grandaughter with us her first long hall flight and it will not be her last she loved the hotel if you have teenagers this place is perfect there are many russians here but that didnt bother us there are many brits to. breakfast in the morning was very very good anything you could wish for bed & breakfast is perfect there are so many restuarants just outside the hotel thailand is still great value for money & a great country to visit when you are here i recomend the three day trip to kanchanaburi well worth it dont listen to negative reviews its a lovely hotel some people just have to moan about any little thing im sure you now the sort enjoy centara grand mirage & the lovely people of thailand. I would agree with some other reviewers the hotel is expensive to eat in which is a shame as the restaurants are lovely maybe they can do something about this and then they would not be empty. The pool and lazy river are great fun for kids of all ages! Go see for your self you will not be dissappointed.

Room Tip: any all sea facing
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  • Stayed November 2012, traveled with family
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Helpful?
3 Thank daffty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 5, 2012

We stayed at this hotel from 6th November 2012 for 14 nights. The accommodation is absolutely first rate and the grounds and pol are stunning. Our children loved the lay river and spent hours playing there. The staff are friendly and are attentive. There is a high percentage of Russian (states) people and some have no manners which does take the edge of the experience.

This is our second time at the hotel and whilst we loved it, we preferred it first time round.

We would recommend taking advantage of the hotel money bonus when you arrive, it makes dining in the hotel more reasonable. Our favourite restaurant was the Italian and the food is as good as you will get anywhere in the world.

Well worth a try. Enjoy we certainly did.

Room Tip: If you have children would recommend the Deluxe Family Residence.
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  • Stayed November 2012, traveled with family
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Helpful?
Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 3, 2012 via mobile

The conzept ist good but the hotel is overcrowded which brings service to lowet level. Pool is big but not so hygienic and many noisy. Canot relax no privat. Food and trink very expansive. Cleaning.rooms take so long.

  • Stayed November 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lorelonge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eamrooms, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, December 9, 2012
Dear lorelonge,

Thank you for your time to comment on tripadvisor.com on your recent stay in our resort. Your comments have been shared with our management and all department heads concerned as they are very important for us in order to improve our services and facilities and future guest experience in our hotel.
We look forward welcoming you again in the future at Centara Grand Mirage beach Resort Pattaya.

Cordially,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2012

I stayed at this hotel for one night and could NOT wait to get out. The pool is dirty. The lounging chairs were so old you wouldn't want to sit in them. The elevators to your room are accessed by room keys only. Even the pool towels need to be exchanged with some cards they give you when you check in. If you lose these cards, they fine you 800 baht a piece ( almost $30!!!). The wifi is NOT FREE. They are so understaffed you forget you are in Thailand! I would never ever go back there! Their supposed grand water park is not even worth it! There are a total of TWO slides!!!! Urg!!! I hate the experience!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vsume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eamrooms, Manager at Centara Grand Mirage Beach Resort Pattaya, responded to this review, December 9, 2012
Dear Vsume,

Thank you for your time to comment on tripadvisor.com on your recent stay in our resort. Your comments have been shared with our management and all department heads concerned as they are very important for us in order to improve our services and facilities and future guest experience in our hotel. We understand that you stayed with us for only one night and did not had the opportunity to experience all our facilities including all our water park 12 slides.
We look forward welcoming you again in the future at Centara Grand Mirage beach Resort Pattaya.

Cordially,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 29, 2012 via mobile

Enjoyed the stay ... Room service is good , but people at the travel desk and reception area need to be more prompt and informative .
My most memorable night was on the day of full moon , the view was mesmerising and I kept looking at the moon and beach till 4 am in the morning .

  • Stayed December 2011
    • Value
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    • Service
Helpful?
1 Thank Rajesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Centara Grand Mirage Beach Resort Pattaya

Property: Centara Grand Mirage Beach Resort Pattaya
Address: 277 Moo 5 | Naklua, Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Family Hotel in Pattaya
#7 Spa Hotel in Pattaya
#7 On the Beach Hotel in Pattaya
#9 Romantic Hotel in Pattaya
#10 Luxury Hotel in Pattaya
#12 Business Hotel in Pattaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand Mirage Beach Resort Pattaya 5*
Number of rooms: 555
Official Description (provided by the hotel):
The five-star Centara Grand Mirage Beach Resort Pattaya is an exciting Lost World themed resort set on Wong Amat Beach, is a destination in its own right. As a retreat for couples or as a fun place for families, guests will enjoy the resort’s 555 spacious ocean-facing rooms, suites and family residences (from 42 to 326 square metres), eight dining venues including COAST Beach Club & Bistro, an award-winning spa, and a gigantic water park. The resort has fun, action and relaxation for everyone. The Lost World, at the very heart of the resort, is a world to explore: a freeform swimming pool, a meandering lazy river, 12 water slides, an adult’s pool, Jacuzzis, cliff jumping platforms, and Monson Island, a children’s water playground featuring water guns, miniature geysers, and jumbo water buckets. Children can also enjoy two kids clubs, a club lounge dedicated to families, and a plethora of activities. The 230-metre beach is perfect for water sports, such as sailing and kayaking, and a PADI dive centre is also available. If this sounds too intense, Spa Cenvaree is a true refuge for the senses and has 24 treatment rooms and a yoga and meditation pavilion. Other facilities include a state-of-the-art fitness centre, two tennis courts and rock climbing facilities. A shuttle service connects to Central Festival Pattaya shopping and lifestyle centre on an hourly basis and Bangkok’s Suvarnabhumi International Airport is approximately 90 minutes away from the resort. ... more   less 
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Also Known As:
Centara Grand Mirage Beach Hotel Pattaya

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