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“A good place with a very poor hospitality”

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A-ONE Pattaya Beach Resort
Ranked #80 of 445 Hotels in Pattaya
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A good place with a very poor hospitality”
Reviewed February 26, 2011

Here is a hotel which will attract you because of its good location and cleanliness but you will hate it for its poor hospitality. The reception staffs are not hospitable and they are hardly bothered if you go and tell them anything about your room. They pretend to be busy in counting the money. We had bad experience with most the staffs who were self occupied with themselves and did not listen to us. Not a very well managed hotel.
Positive side: Rooms were clean and of average size.
Location was good.

  • Stayed December 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank Ran007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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Bangkok
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 26, 2011

Unpleasant staff. Staff are jugemental, gossipy and inattentive. Lacking basic understanding of customer service. My 'suite' consisted of one room no larger than basic rooms. Costed three times as much.

Evening outdoor buffet was very good an reasonably priced.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
2 Thank GriffinBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andhra Pradesh, India
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 2, 2010

Was here for 2 days for my honeymoon. The hotel is very beautiful and strategically located as the beach is just a walk away. They have a nice pool and a decent SPA too and offer a good discount for people staying in the hotel. The rooms are quite decent but the service could be improved a lot. They have a fitness gym too. Their breakfast buffet is really good with a lot of variety. I would say a very good value for money.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank SKK548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 19, 2010

I was at this hotel for two days. The hotel is great at both the exterior and interior. It was a 5 min walk from the beach, the Alcazar show, the city central mall and the tiffany show. The room we were assgined was great and the facilities were great. All I was disappointed with the staff and their service. To our misfortune we landed at Patayya on a busy saturday. The hotel was flooded with tourists and as thinkable, there was no room available. We were told that a room would be ready in 1 hour's time. My travel agent took us out for the under water world. All this was without a bath / shave. We came back to the hotel at 1 PM and were made to wait till 3 to get a room. Everyone at the reception wanted us to check up with their neighbour. There was one lady who took owner ship of giving us the room and disappeared all of a sudden. I had to have my tour guide call them up. She was very upset that we were being made to wait for so long and threatened to take us to another hotel. That is when we got a room. It was a terrible experience sitting in the lobby for such a long time. The staff were very impolite and rude to us. The location and the appearance of the rooms covered it up for the bad service. It actually needs to be the other way around. I strongly feel by changing their reception staff or training them, the hotel will have better reputation

  • Stayed August 2010, traveled as a couple
    • Value
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Helpful?
2 Thank NishiK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 13, 2010

This is one of the best and oldest hotels in pattaya. very well located across the beach and good restaurants in the vicinity.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank pravinjoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 7, 2010

close to the beach.good rooms but services in not so good. theme is excellent as the hotel is desighned as a ship and interior give marine look.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arshad13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iran
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 23, 2009

Hotel is located just 20 meter from beach on the first road of Pattaya, I stayed there for 3 nights and every thing was perfect. easy access to restaurant and Tiffany and Alcazar Shows by walking is available. rooms are clean and modern decorate and ship interior design is interesting in the hotel. Break fast was great. I checked out lots of 4 star hotel to stay and A-one royal cruise was the best.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abouzar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about A-ONE Pattaya Beach Resort

Property: A-ONE Pattaya Beach Resort
Address: 115/9 Moo 9, Pattaya Beach Road, Pattaya 20150 , Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#58 Luxury Hotel in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — A-ONE Pattaya Beach Resort 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
a-One Pattaya Beach Hotel Pattaya

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