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Gazebo Resort Pattaya
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Reviews (432)
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All reviewscitin gardenbig ctuk tukwalking streetpool view roombeach roadclean roomsnice place to staybudget hotelbaht busnice roommini barshuttlebhat
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Reviewed February 16, 2013

The hotel is a peaceful oasis, a little removed from the bustle of Pattaya beach and walking street. It's a sensible choice of hotel if you only want someplace comfortable to crash after a night of revelry.
Make no mistake, this is no resort. Do not expect to spend the entire day at the hotel. The small garden and clean pool were peaceful and relaxing while we were there, but that's all there is to do.

Location:
The hotel isn't exactly located in the middle of the action, there are much better located hotels. Getting about from the hotel is not difficult if you are going to Walking Street or Pattaya Beach, both of which can be reached by a short walk or by Songthaew (shared pick-up truck taxi). There are Motorcycle Taxis hanging about at the street corner if you wanna go anywhere else.
The nearest ATM and currency exchange is at the Big C shopping centre, across the road.
A tour operator has a desk at the reception and he arranged for tickets to Tiffany's Cabaret and a day trip to a few nearby islands.

Stayed: January 2013, traveled as a couple
Thank maybeyellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prathumsri, General Manager at Gazebo Resort Pattaya, responded to this reviewResponded March 14, 2013

Dear Valued guest,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed our overall services , facilities included day tour service.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

it was far from the noises of walking street... and since the baht buss was available right outsode the hotel, along with free shuttle from the hotel as well, so going anywhere was never a problem. the atmosphere here was quiet and clean, with a lovely little pool that was just perfect for relaxing. Big C was just across the road , and we went there for lunch often.

  • Stayed: February 2013, traveled as a couple
    • Value
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Thank AmberHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prathumsri, General Manager at Gazebo Resort Pattaya, responded to this reviewResponded March 14, 2013

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed our overall services and facilities.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2013

Citin Garden is such a beautiful resort in Pattaya. It's in the middle of everything, but you feel like you are miles away. The pool area is beautiful with turquoise tiles, elephant fountains, and Buddhist-themed sculptures and artwork. Very beautiful and very tasteful.

The staff are super friendly and you can get by comfortably with English. Food was excellent, a great mix of authentic Thai food and Western favorites. Don't forget to order watermelon punch!

Words of wisdom: Careful to keep your room closed to keep out mosquitos though. They will come spray your room with repellent if you ask though.

  • Stayed: February 2013, traveled with friends
    • Location
    • Sleep Quality
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Thank genven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prathumsri, General Manager at Gazebo Resort Pattaya, responded to this reviewResponded March 14, 2013

Dear Valued guest,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really enjoyed our overall services and facilities.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

We were on our honey moon, and they had decorated our bed with rose petals etc. It was very sweet and changed our mood on arrival from a tiresome trip from Bangkok. To reach the place, we came by the motorbike taxi, was fun. They have a clean swimming pool and also have the facility to rent motor-bikes on a daily basis. Complimentary breakfast is very good, they serve a wide variety of dishes - a wholesome breakfast. Their front desk hosts a travel agent with good day-tour packages.
But, we could hear what the next room guys were watching on Tv!

  • Stayed: January 2013, traveled as a couple
    • Value
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Thank PinkyAnish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prathumsri, General Manager at Gazebo Resort Pattaya, responded to this reviewResponded February 7, 2013

Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. On this occasion, we are delighted to learn that you really our overall services and facilities during your honeymoon trip.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

Booked 8 nights through Expedia. Room was not available on arrival. Were taken to another hotel for a day. On arriving at replacement hotel, we did not like it and wanted to walk out but the lady from Citin came back to pick us up and after all found a room for us. Surprised why it was not available earlier and became available suddenly!!

Had an emergency back home and had to return early. Informed Hotel 3 nights in advance but they declined refund. A lady at reception informed that had we booked directly with Hotel we would have got refund but not if done through Expedia as they have to pay commission to them.

Expedia was not helpful at all. It takes ages to reach their call centre and customer care executive. Spent lot of air time trying to contact them from the Hotel. Hotel cancellation policy as given out by Expedia is not transparent. We did not come to know that we forefeit 100% after check-in even if for some reason we need to check-out earlier. The guests get no refund at all for rest of the days. Had we known this while booking, we could have looked for alternatives.

As for hotel, the hotel is as decribed and clean though lift is very slow. Door closes so slowly that one could take the stair case and reach before the door closes on the lift. They do offer drop to walking street but service is irregular. Renting a bike through the hotel travel desk was a good option and we liked it.

Room Tip: pool side rooms are good
  • Stayed: January 2013, traveled as a couple
    • Value
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Thank Traveltinker1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prathumsri, General Manager at Gazebo Resort Pattaya, responded to this reviewResponded February 7, 2013

Thank you very much for your time to write and sharing your experience during your stayed at Citin Garden Resort.
I am sorry to learn that we did not meet your expectation. Please accept our sincere apologies for your disappointments regarding cancellation policy for high season.
Your feed backs have been most valuable and informative to immediate attention to improve our guest service standards and to ensure that such mistakes will not occurred again in the future. Once again, please accept our apology on unpleasant incident due to during this period we were very heavy booking.
We look forward to welcoming you back to Citin Garden Resort again.
Very truly yours,
Sathian P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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