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salemnobody
Thailand

NO wi-fi connection and Bugs

3.0 of 5 bubblesReviewed Apr 14, 2012
Hello, I booked Nova, for 7 days, through a 3rd party after busing from Bangkok 3 weeks before to locate a semi-quiet place for a monthly rental. It didn't work out. I try not to complain against the employees, usually they are very attentive though it make take someone to mention it a few times. It turns out my room, 101, is fairly quiet. Good! I was surprised, this being Pattaya.
So, the problems;
1. Old refrigerator does not keep liquids cold. Even putting drinks into the freezer takes a long time to get “real” cold. FYI; I was told to go buy some ice “if”... I did! Not an unusual practice in Asia! Go with the ice; Family mart and 7-11.
2. Provided DVD player did not work. I was told they would/could not get one from another room. I accepted that, though I didn't like it. The DVD player should work, right, if it is in the room. After “mentioning” it 3 or 4 times they replaced it with a new one. Good job! Now it works, as it should have. That's a plus for Nova Park.
3. Free wi-fi internet. Great, it's free. Unfortunately it doesn't work. I tried 101 times; everything I could think of. The “connection” is normally poor or there is no internet access. It says it is connected but also says there is no internet connection. I've seen this before. The problem is with the hotel's connection. This 1990's/2000 style wi-fi is outdated! “Limited Connectivity”, the “connection” was unsuccessful, unidentified network, no network access, limited access and etcetera. I'm sure “you” can relate. It is 2012, man! One minute you are connected, though with a “poor” signal, then by the time you sign in it's gone; “No internet connection!” Time to update to the 21st century! I doubt it is the employees fault. It is whether the owners want to spend money to upgrade. Wi-fi is just air. It should be free and functional.
4. The fitness center needs maintenance.
Other than these items people like this place. I don't k now if the wi-fi is better or worse in the “other” buildings? I hope so! I have the one BR. It is fairly spacious with a “flat” screen TV whose USB connection doesn't work yet the “new” DVD player has one now; “my” music via a flash drive. Just fix the internet and.............”I” would be satisfied. I'm not hard to please, I think? If it works then there is no problem, eh?
Date of stay: April 2012
Room Tip: Ask for a quiet room
Trip type: Traveled solo
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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96 - 101 of 174 reviews
Reviewed March 4, 2012

The reception staff did not help to identify break fast arrangements - and in the end i paid for it - though supposed to be included in the rates; please check with the hotel reception-at check-in; the kitchen facilities are sparse but adequate, if you mostly eat out; One big omission is that there is no kettle to boil water!

Date of stay: February 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Ponn N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 2, 2011

The place is rundown and the staff is rude. There was a permanent stench of sewage in the bathroom. They advertise free wi-fi but the connection is shared with so many as to be unusable. Have a calendar ready to measure the speed of your e-mails downloading.

Date of stay: November 2011
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank François O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 19, 2011

We stayed here again and again it was ok we had a balcony as per booking and it makes all the difference the place needs to be updated but again we will go back dispite having some things go missing like half a bottle of vodka and shampoo and conditioner but never mind the people are always friendly and free internet and they need to do someting about the sun beds so uncomfy but the poolis always clean and very inviting in the heat and dust that is pattaya. Thanks agin for a pleasent stay nova park and see you soon.

Room tip: nice place to stay but rooms do need to be spruced up.
Date of stay: November 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hosp7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 25, 2011

Good location, clean rooms, good service, comfortable stay. It’s about 10 mins walk to the beach, 5min for tuk tuk and 5 mins to Soi 6 (bars and restaurants). We stayed in the 2BHK and the quality of the rooms was good. The only drawback is that only one room has attached bath. The second is the common bath.

Date of stay: June 2011
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 396XXXXX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 13, 2011

I visited again the Nova Park Aparthotel in Pattaya - this Time I left after 1 Night
I just saw, that the Owner is not willing to invest the Minimum to keep this former nice Place in good Shape - he prefers to buy new expensive Cars ( just saw a brand new Jaguar, his newest "Investment" ) - friendly Stuff, but they know the Problems with the Owner

Date of stay: August 2011
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank brasilieiro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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