This trip was celebrating our 1st year anniversary - me and my wife both enjoyed the stay at the hotel. The room was clean and the housekeeping staff very attentive to ensure that the stay is made comfortable.
The service staff was prompt and efficient with a wide variety to offer for breakfast. The business centre in the lobby too was equipped with good computers with free wifi to access the internet.
Two things the hotel could look at to improvise to become the best hotel in Pattaya.
1) Free Wifi in the rooms - most people travel with an IPAD or laptop and it would be very convenient may be 30 mins a day to start with could be very helpful.
2) At times in the dining room the staff comes across as very blunt and on your face - I am sure it is to do with training and hospitality is an industry which is alive because of guests hence we should ensure we make them feel at home. Shoud any request be refused an alternative should be offered.
However these were the only two observations rest all was perfect. The icing on the cake was the pool. To bask in the infinite pool and watch the sun set is a must watch.More