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“my trip”
Review of Ibis Pattaya

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Ibis Pattaya
Ranked #38 of 445 Hotels in Pattaya
Certificate of Excellence
Esfahan, Iran
1 review
“my trip”
Reviewed January 28, 2013

its one of the good hotel in pataya and it was clean had good location This place is good, it build around 4 years but everythings is well maintain. So, i can say if you book this hotel in advance then your stay will be perfect. I book in last minute, I have some problem with room anyway the hotel staffs are good, very good. I got last room, it is handicap room and also connected room...
more but alittle far from beach

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ardavan2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, February 9, 2013
Dear ardavan2005

Thank you for posting your review on Tripadvisor.

I am glad that you have found our hotel to be well maintained and clean. Our housekeeping prides themselves with their high standards and just recently received an overall score of 88% during an external hygiene audit from Bureau Veritas the international auditing company.
Compared to the worldwide average of 75% this is a very good result.

We generally recommend our guests to book in advance in order to fullfill any requests or wishes.

For your next visit simply drop our reservations an e-mail and inform them of your request at h6539-re1@accor.com

Thank you once again for staying at ibis Pattaya.

Kind regards


Jean Pascal Bernet, Operations Manager
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1,270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Bangkok
1 review
Reviewed January 21, 2013

This place is good, it build around 4 years but everythings is well maintain. So, i can say if you book this hotel in advance then your stay will be perfect. I book in last minute, I have some problem with room anyway the hotel staffs are good, very good. I got last room, it is handicap room and also connected room. Bathroom is wider but there is no shower room, so everythings is wet. And at night a lot of sound come from connected door, chating and tv. But as I say this is only problem if you late checkin. Last problem is bed is too soft, it not that comfort soft but i feel like i fell into a hole.

  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Boeonoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, January 23, 2013
Dear Boeonoz

Thank you for your kind comments.

It delights me to read that you find our hotel well maintained and our staff has been helpful and friendly during your stay.

Our rooms are generally the same as for the room size and their design. We have three handicapped rooms that are slightly different. The bathrooms are larger in order to roll in with a wheelchair and also the doors are larger in size.
Apart from that they are similar to our other rooms.

We strongly recommend our guests to reserve their accomodations in advance, specially if you should have any requests. Pattaya is a very popular destination and on weekends it is very hard to find something last minute.

Should you be seeking an accomodation in Pattaya during your next trip, we would be happy to welcome you back.

Kind regards


Jean Pascal Bernet, Operations Manager
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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 16, 2013 via mobile

Well located and not far from beach. Good for couple whom prefer a decent hotel room in Pattaya. Lobby staff are friendly, helpful and approachable. Hotel facilities and room setup is pretty standard in its Ibis style.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hangkenhong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, January 18, 2013
Dear Hangkenhong

Thank you for your positive review.

I am happy to see that you have found our staff helpful, friendly and approachable.

That the design and facilities are standardized is true, it is part of the Ibis concept in order to provide a consistent level of service no matter in what part of the world you are choosing to stay with us.

Should you return to Pattaya, you hopefully will stay at Ibis again.

Kind regards


Jean Pascal Bernet, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 15, 2013

The Hotel is located just 5 mins away from the beautiful Pattaya Beach. The standard room is really very small and same goes for bathroom. Hotel is neat and clean, the saddest part is the menu which mostly consists of Thai cuisine, except the buffet breakfast its recommended to eat food outside if you don't like Thai food.

But for stay it's recommended that you book a larger room if you are comfortable in paying a bit extra. But location and convenience wise hotel is a perfect to stay in.

  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samuel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, January 15, 2013
Dear SamuelFrancis04

Thank you staying at Ibis Pattaya and telling us about your recent stay.

Our rooms are compact and functionally designed to provide a good night sleep. As for the design and room size of 20 sqm, they are similar or the same for the complete Ibis brand which all are economy limited services hotels.

The hot deal rate you have booked is a 30% discounted rate compared to our usual rates. The period you have chosen to stay though is high season for Pattaya. Nevertheless our internal price check with our competitors show that we are priced very attractive.

The hotel restaurant "Taste" offers various dishes from all parts of Thailand to let our international guests try this exciting cuisine. It is a pity if you would miss out on these tasty dishes during your Thailand trip.
Additionally our restaurant has many international dishes to offer, from all time favourites such as Pizzas, Burgers and Sandwiches over to Pasta dishes like Spaghetti and Penne, we also serve steaks, pork chops, fish and chicken cordon bleu.
Naturally we are aware of our guests origins and have also created a Vegetarian menu as well as Russian dishes such as Pelmeni, Chicken Kiev, Beef Stroganoff or Shashlik meet skewers.

Thank you once again for staying at Ibis Pattaya.

Kind regards


Jean Pascal Bernet, Operations Manager
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Hong Kong, China
1 review
Reviewed January 14, 2013

Getting worth, it was OK last time and is getting worth. Front desk is not nice and the hotel is so noisy during night time. Customers shout and play around in mid night.
Room booking web site is misleading.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharontt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, January 15, 2013
Dear Sharontt

Thank you for telling us about your recent experience.

It is a pity though that you only tell us now after your stay, but I duly apologize for the inconvenience caused.

For a next stay I would recommend you to see me directly and address any issues in order to sort it out right away. I am available 24/7 except during my holidays :-)

We do hope to welcome you back and show you that our services have improved.

Kind regards


Jean Pascal Bernet, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 13, 2013

Great location, easy to find and get to, nice and helpful staff, good value, clean rooms, comfortable good size rooms, air conditioning, good breakfast buffet and will always return there!. Everything near to the hotel but, quiet location to go back to. All Ibis hotels I have stayed in seem to be really nice and good value. I don't want luxury, just a nice spacious room and bathroom, clean and great value!. Nice.

Room Tip: Just book a room and arrive!.
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, January 15, 2013
Dear Jeremy B

Thank you for your nice review.

I am very pleased to see that you have enjoyed your stay throughout all areas.

It would be our pleasure to welcome you back anytime!

Kind regards from Pattaya


Jean Pascal Bernet, Operations Manager
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Chennai
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 12, 2013

We stayed in this hotel for a night in november 2012. The hotel is well maintained. We got a room with balcony and pool view. Room is very clean though a little small. Swimming pool is clean and of decent size. Location is great. Very close to Alcazar. 15 mins walk to the beach. 15 mins to Walking street by Tuk Tuk (only 10 bahts). Several restaurants nearby include an Indian one. Frontdesk staff are very helpful. They booked tickets in Alcazar for us and delivered in our room. Overall it was an excellent experience.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank Vanderluzt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, January 12, 2013
Dear Rajadurai1979

Thank you for your kind comment.

It delights me to see that you have enjoyed your stay, specially our location and our friendly staff.

Our hotel has a great restaurant with Thai as well as international dishes to offer, but should you be seeking other cuisines there are many restaurants in walking distance. There are actually two Indian restaurants, one of them just recently opened in a nearby shopping alley.

From large fast food chains to decent international cuisines up to simple food stalls you will find almost anything within 10 minutes of walking.

Needless to mention that major points of interest such as Alcazar or Tiffany's, the beach or shopping malls are within walking distance as well.

Should you be returning to Pattaya, we would be very happy to welcome you back at our hotel.

Kind regards


Jean Pascal Bernet, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Pattaya

Property: Ibis Pattaya
Address: 463/79 Moo 9 Pattaya Second Road | Nhongprue, Banglamung, Pattaya 20150, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 445 Hotels in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Pattaya 3*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of the action, Ibis Pattaya provides a welcomed break in the city that rarely sleeps. Steps away from Pattaya Beach, the hotel fuses together a relaxing tropical seaside holiday and a vibrant city life. A place where guests can happily retire to after a whole day out. Warm smiles at the reception 24/7. Snacks and drinks at any time, day or night. Breakfast from 4 am to noon. 254 Comfy rooms with Wi-Fi Internet access. ... more   less 
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