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“Lost and found”

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Sawasdee Sunshine Hotel
Ranked #303 of 514 Pattaya B&B and Inns
Melaka, Malaysia
1 review
“Lost and found”
1 of 5 bubbles Reviewed January 22, 2013 via mobile

I left behind my silver chain with a Buddha pendant in room 416. Checked in on the 18th of January. I have called the hotel ( nobody answers the phone?) and sent numerous emails to the sales dept., customer service and also the admin. Till now no one has gotten back to me regarding this. What should I do?

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheongPoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    5
    24
    61
    20
    24
See reviews for
8
18
45
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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  • Japanese first
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  • Thai first
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English first
Brentwood, United Kingdom
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed October 30, 2012 via mobile

Despite EVERYONE else having free Wi-Fi, the Sawasdee charge 110b per day! What's that all about then?
They do brew a nice cup of coffee though, and the location is excellent.
Service is OK, but I have seen and used better. There is no shortage in Pattaya, or even Soi 11, so shop around.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Funkhauser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 29, 2012

Stayed for a few nights here. The staff are always smiling and happy and the place is quite clean with great working A/c. Staff were very knowledgable in transport options for the place I wanted to visit next, only directed me to a tourist stand outside. Brekky was OK, nothing special for 70baht with the room. Construction work going on which made it hard to sleep past about 9am if you needed, along with the hall phones which were constantly ringing but were never picked up by the staff! Old tv, a few stains on the sheets, but to be expected for price. Would visit again, be sure to bring your earplugs!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paurora7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed July 8, 2012

Booked this place thinkin its ok for what its charging...
But it was a disaster.No lift is the worst thing of the hotel.
the staffs are good enough. But the ambience is not.
The bathrooms dont have proper locks, the ac duznt work...
i checked out in a day...
Though it charges low. But i dont think one should stay at this kinda place even for a lesser tarif.
its only plus point... its quiet klose to the beach.!

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nick184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pattaya hotels

Copenhagen, Denmark
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed April 23, 2012

The fan room was completely without any form of ventilation which meant that even though it was cool outside the room was still like an oven. Otherwise it was ok for the price with fridge and free water and hot shower. Maybe it is ok in the cool season.
It is located close to second road so it is not very far to beach.
The room was ok cleaned and had ok facilities for a budget hotel.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Paul81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London,
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed March 19, 2012

this hotel was very bad experience!Staff very unhelpfull and rude, rooms dirty, with awful smell you can not get rid off!! thamks God we have only 1 nigt there, but we were really thinking about getting diferent place. we decided to stay in city all night and just have it as locker for our suitcases, but we really didnt felt they are safe there. Do your search well, if you are not planning to stay there for longer just party all night then will do, but otherwise stay way! you will regreat it if you book it!! the only good thing about that place was location.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mesomething
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Sawasdee, General Manager at Sawasdee Sunshine Hotel, responded to this review, April 9, 2012
Dear Valuable Guest

I was extremely sorry to read about the general attitude of our staff during your stay. This does not in any way reflect the usual service level of our hotel. My department head concerned are noted and an appropriate training will be conducted to avoid the recurrence of such incident in the future. Further more, I do strongly agree with you that the cleanliness is the most important factor to make your accommodation comfortable. Please accept my deepest apology for the discomfort caused by the cleanliness issue.
Last but not least, the security of our clients are the most important and kindly rest assured that our staff serve the best service in an appropriate manner to all guests including you. A training in regards to guest relations will be carried out to avoid such incidents in the future.

With Best regards,

Apirat P
General Manager - Sawasdee Hotel Group, Pattaya Area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 1, 2012

I am coming in this hotel last 4 years. Every visit I stay here one week minimum. I stayed here with my family also. The best Budget Hotel in Pattaya. No joiner charges.The hotel is within walking distance to the beach, to the mall, and the "entertainment" district is just down the road. Really clean hotel with budget.7/11 shop is just few steps.
The room is basic and nice, Air-condition, Television, fridge with Mini Bar, Hot/cold water, large bed very comfortable, two chairs with a table and clean, Tea/coffee maker inside the room, Big dressing table with a nice mirror, Free clean towel / soap / shampoo / toilet paper roll, complimentary mineral water.
Breakfast of acceptable quality was provided. The lobby is small, there is no elevator. There is internet available (WiFi). The guests were reasonably well behaved. 24 hours reception with safety Locker. Really stuffs are very nice. I feel here comfortable always.
When I will be in Pattaya I will be at Sawasdee Shine always >>>

Room Tip: Superior Rooms are the best with large window.
See more room tips
  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bishindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Sawasdee, General Manager at Sawasdee Sunshine Hotel, responded to this review, April 9, 2012
Dear Bishindia

First of all I would like to say thank you very much for your kind selected Sawasdee SunShine during your valuable time in Pattaya.

I'm very happy to hear you satified during your stay with us, we look forward to welcome you in near future.

Thank you very much once again Mr.Bishindia and hope to welcome you again in near future.

With Best Regards,

Apirat P
General Manager - Sawasdee Hotel Group, Pattaya Area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sawasdee Sunshine Hotel

Property: Sawasdee Sunshine Hotel
Address: 502/1 M.10 Soi 11, Pattaya 2nd Road, Pattaya 20260, Thailand
Location: Thailand > Chonburi Province > Pattaya
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #303 of 514 B&Bs / Inns in Pattaya
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Sawasdee Sunshine Hotel 1.5*
Number of rooms: 95
Official Description (provided by the hotel):
Sawasdee Sunshine makes it all possible among the exotic paradise by offering you the comfort, traquility and indulgence. From here you can discover a land with rich culture, steeped in tradition and full of surprises. ... more   less 
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