It';s a shame because the rooms are actually very nice. I had a 1 BR suite and it was large and comfortable with great in room amenities. Unfortunately, you cannot escape the noise from the clubs and it went on til well past 4am every night I was there. Luckily for me I had brought a set of Noise cancelling headphones for the plane ride, otherwise I would not have gotten any sleep.
Service here is hit and miss, depends on who is working. Seems like the place could be a little bit more professional. Some staff struggled more than others with English and more complicated requests were met with blank stares.
On my last day, I was waiting for my ride out on their lovely terrace, so I had about 20 minutes. I ordered some coffee. It took forever and the coffee did not show up until my shuttle bus pulled up. Did they apologize for being late? No Did they offer to give to me to go? No. The waiter just stood in from of me and demanded 80 baht.
Sometimes it's these small things that leave a lasting impression.
Will not be back
- Official Description (provided by the hotel):
- The Ambiance is located just around the corner from Pattaya’s famous Walking Street, near the beach, shopping malls and cinema, and right in the middle of the gay and straight nightlife. You’ll find sumptuous accommodation, great service and a relaxing, professional atmosphere waiting for you at The Ambiance. ... more less
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- Also Known As:
- Ambiance Hotel Pattaya