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“A once in a lifetime experience!”
Review of Conrad Koh Samui

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Conrad Koh Samui
Ranked #22 of 317 Hotels in Ko Samui
Certificate of Excellence
Antwerpen
Level 4 Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“A once in a lifetime experience!”
Reviewed May 16, 2012

We stayed at the conrad Koh Samui end of March for five nights in one of the 2 bedroom villa's. We arrived after dark and it took a while to find the resort in our rental car. Driving the last miles felt like we were driving through a Jurrasic park area, ... but once we arrive and saw the entrance we felt immediately we arrived in a truly luxury resort! The two bedroom villa was stunning, with 2 bathrooms, one shower with 2 rain showers, 2 bedrooms, and off course the stunning private pool. This resort is ideal if you want to stay here to relax. Personnel is really super friendly and helpful. The buggy system is very efficient, we never had to wait longer than 5 minutes for a buggy although the resort was fully booked one night... One night we had dinner at Jahn, and although the food was really good, not one wine was wine worthy... Later on we were told by one of the managers that a new sommelier was going to arrive in a few weeks. We really loved the resort and I would not hesitate to go back!

  • Stayed March 2012, traveled as a couple
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    • Cleanliness
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Helpful?
1 Thank SenJAntwerpen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 14, 2012

I agree with all of the reviews that the hotel is stunning. The views are breathaking, the rooms are luxurious and beautifully designed. Many members of the staff worked hard to accomodate our requests and seemed genuinely concerned for our wellbeing at the hotel. When we arrived there were high quality cribs and baby care products available for use during our stay.

We traveled with our 2 young children and made plans to check-out of the hotel within 24 hours of our arrival. Although a beach is advertised, there is no swimming due to dangerous currents and the small strip of sand by the water was riddled with bugs and debris. The buggy system seems to work pretty well in that they come to pick you up promptly but the steep incline of the resort restricts any other form of walking, so loading a stroller on and off the golf cart is not ideal. I would question how it feels zipping around on the buggy in the rain. The buckles on the car seats provided in the car for our airport pick-up/drop-off didn't work.

However, I would assume that the majority of guests would be happy that this is not a hotel for kids given the tranquil nature of the property. Had we traveled without our kids I would have been disappointed by the lack of beach, difficulty walking and distance from other restaurants/nightlife.

Although the majority of my points are related to the difficulties encountered by us as a family, the main points that caused problems overall were a severe ant problem in our room and a dangerous floor in our living area. There were ants all over our toiletries, medicines and food items in the kitchen save those in the fridge or unopened. I understand the tropical nature of the resort and perhaps we had a bad experience but I would want to make sure it was less severe to feel comfortable staying. Both my husband and I fell badly in our room due to a slippery floor - - really badly. I thought my husband might have to go to the hospital for a concussion. The hotel is aware of this slipping problem and they need to address it.

The hotel was accomodating and did give us a refund as we departed 7 days early on a prepaid reservation.

  • Stayed May 2012, traveled with family
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Helpful?
18 Thank DBZL_Shanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level 6 Contributor
119 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 8, 2012

Used Hilton Honors rewards for the stay.
First of all, this hotel is on the southwest side of the island, a good ride from the airport. Mini van taxis were offered at 1200 BHT. Chose a Hertz rental car for 1214 BHT per day to check out the island for 4 days. Second, the hotel is a good ride away from the main nightlife and day excursions on the island which is the northeast side.

The driveway up to the hotel which is on top of a mountain (steep hill) reminds me of the crazy luge runs seen on the winter olympics - hairpin turns, very steep inclines and not as wide of a road. One car can do it, two cars would be interesting. The hotel was very smart to have security at the base of the mountain and also at the top to check and control road traffic so two cars would not be on the road at any given time.

The view from the main building (check-in) is phenominal of the adjacent sea, the Five Islands and the hotel's villas.

I stayed in the 400 section villa which afforded incredible views, unsure if there is a bad view from any of the villas. Each villa has its own infinity pool, 10m (approx 30ft) and is the ideal spot to see amazing multi colored sunsets and also to "live in harmony and tranquility" during the day and early evening.

Staff is very friendly, in fact with only 66 rooms available, personalized attention is given. It seemed liked everyone knew my firstname no matter who I met, as soon as I mentioned my room number they immediately knew who I was. That is attention to detail and also "personalized care".

The main dining facility allowed for indoor and outdoor seating. If sitting indoors you still have great views of the sea and adjacent islands, sitting outdoors brought it that much closer and allowed to see the property layout of other villas, buildings and the hotel's infinity pool.

The hotel is in an ideal scenic area, I'm sure you'll take plenty of pictures and keep taking them daily. If there ever was an ideal location for quiet, solitude and away from "life" this hote'ls location and scenic views would make the list.

"Only" gave it 4 stars instead of 5 due to very minor touchups/fixes that need to be applied to the room I had. If I could have given 4.5 I would have. Also, basically there is no beach. But with your own private infinity pool and also the hotel's, this is a slight loss.

Room Tip: Rent a scooter or car to get around the island and also to dine at the local establishments. If your...
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  • Stayed April 2012, traveled with friends
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Helpful?
2 Thank stennerc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, Washington
Level 6 Contributor
138 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed May 7, 2012

We stayed for 3 nights as Hilton Honors Gold members in room 314.

We have stayed in a number of nice hotels and this one is the first I recall saying "Wow" when we walked into our room. The pool was much larger than either of us expected. The bath tub looks like a giant cup for two. The golf carts which zip you around keep things interesting when exploring the resort.

We only ate breakfast in the restaurants. There was a fair selection although it would be tiring after a few days for us. Presentation is good. The fruit spears were unique (like carrots and celery). Plenty of bread choices. Omelettes were simple - sparse in the fillings. The potatoes, tomatoes and bacon would be better if they were kept under heat, instead of sharing a single grease filled open plate in front of the omelette station.

Suggestion - We rented a car upon arrival at the airport. It was a bit difficult to find the property - fortunately they had signs promoting the Conrad units that are for sale. Don't do it at night without a GPS if you drive yourself. There is a sharp left near the hotel that we missed even in the daylight at first.

The access road to the hotel is very steep and is controlled by security to prevent meeting anyone going the opposite direction. Parking at the top is limited. Sometimes we had to leave our keys and other times we could self park very close to reception.

I am not comfortable paying terribly high hotel food prices and having a car will give you freedom to find some of the excellent off-property choices.

This hotel doesn't appear to be physically disabled friendly - there seemed to be stairs to just about everything. Ramps were not obvious - specifically to the Breakfast restaurant and the pool/gym.

Thank you for providing us with a travel memory we will carry for the rest of our lives. There are lots of places to go and should we return to Samui, I'd stay at the Conrad again.

Room Tip: Due to limitations resulting from knee replacement, we called for golf cart transport to just about...
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  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank SEAPlatinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level 4 Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 2, 2012

My wife and I made a weeklong visit to the Conrad Koh Samui in November 2011 and were extremely impressed in nearly every way. We spent 6 nights shortly after the grand opening with finishing touches still being made (I.e completion of the arrivals lobby, landscaping, etc). From the moment we arrived we received the utmost level of service, period, of any place we have ever stayed. The service was even personalized to the point that on the morning we had scheduled an island tour ativity the resort went out of their way to surprise us with a wonderful breakfast gift bag filled with a multitude of breakfast items, juices, water for the day, and even French press coffee upon our departure - it was absolutely stunning. A few other examples of the perfect service we received include personalized turndown each night with small gifts/treats in our room, poolside service with water/drinks/food and even ice cold towels, and arrangement of a private wine tasting in the wine cellar with the sommelier. Enough said about the service.

Now, the resort and the rooms. In one word, the rooms were perfection. Every amenity you could think of - amazingly comfortable bed, massive walk-in shower and huge soaking tub with outstanding products (even toothbrush/toothbrush provided daily), apple tv with interactive room service ordering, PRIVATE INFINITY pool, and views about as stunning as they come. No complaints whatsoever in the rooms. One other thing that I really enjoyed was that the room service menu did not have any additional fee for delivery or service charge (beyond optional gratuity) which we used extensively to dine out on our wonderful deck. The room locations on the hillside can be a long walk to the main area especially for the higher-numbered rooms but that turned out to be a non-issue because the pickup service was very punctual and simple.

Now, on to the rest of the resort. The breakfast was another favorite of the resort with a phenomenal spread of food and drop dead gorgeous views. As a HHonors gold I received free breakfast for my entire stay which I was very thankful for. After breakfast each day we took advantage of the (complimentary) fitness classes offered which were exceptional. The instructors were very good and offered a very personalized experience. They even went out of their way to provide mats for stretching, towels, and water. The main pool was also exceptional, with punctual service at all chairs for water, menu orders, and even cold towels. The main pool was very beautiful as well. There is also a jetty and small beach out front of the resort. The biggest downside to this resort is that the beach is not swimmable, which we thought at first to be a big deal, but later came to realize was no issue with the private infinity pool available at any time. The other downside is the location, as the resort is isolated from the main area of the island and requires a rather long 30-40 minute transfer to get to. I suppose this could also be looked at as a plus though for those in search of isolation while vacationing.

Finally, the food at the resort was very good overall. We had dinner at Jahn one night which we both found to be exceptional. The restaurant went out of their way to personalize our experience by offering us additional complimentary appetizers, wines, and deserts throughout our meal. The only thing I would change here is that i would have gone there more than once. Food was a bit pricey but well worth it. Overall I loved the Conrad Koh Samui in almost every way and would certainly return again given the opportunity.

  • Stayed November 2011, traveled as a couple
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Helpful?
7 Thank Chicagotraveler83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 29, 2012

Conrad, Koh Samui is a master class in style, service and stunning scenery. The management are wonderful, the staff excellent - the food selection was from the simple to the sensational, fresh and top quality.This experience is a one off. We chatted to another couple who're at the end of a 4 month world tour. They said this place came top from all the other venues they'd visited. Nothing is too much trouble. The famous Thai hospitality shone through and the location is breath taking. A sincere thank you for making this holiday a memory to be treasured for a lifetime.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Showbizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 28, 2012

My wife and I have just returned from our 14 night honeymoon in the Conrad Hilton Koh Samui, where we enjoyed two fantastic weeks, of pure relaxation in the most spectacular surroundings, while enjoying some of the most attentive and personal service we have ever received in any hotel, from an extremely professional but still friendly hotel team. The food was exceptional, whether served in one of the three top class restaurants, or delivered to the room (In Villa Dining). We have previously stayed in several other Conrad Hilton property’s, but the attention to detail shown by all the Koh Samui staff was the best.
We strongly recommend this hotel for anyone who wants a complete break away from it all to relax, in luxury surroundings. We enjoyed the whole experience so much that we have already rebooked to spend our first anniversary at this hotel.

Room Tip: All one bedroom villas have excellent views, and are equally luxurious.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EJJ328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Koh Samui

Property: Conrad Koh Samui
Address: 49/8-9 Moo 4, Hillcrest Road | Taling-Ngam, Ko Samui 84140, Thailand (Formerly Conrad Koh Samui Resort & Spa)
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Top resorts Hotel in Ko Samui
#17 Spa Hotel in Ko Samui
#18 On the Beach Hotel in Ko Samui
#20 Luxury Hotel in Ko Samui
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Koh Samui 5*
Number of rooms: 81
Official Description (provided by the hotel):
Conrad Koh Samui is a luxury pool villa resort located on the south western tip of the popular Thai island, designed to ensure each private pool villa enjoys glorious panoramic views of the Gulf of Thailand and its astonishing sunsets. Consisting of 81 private pool villas with one, two or three bedrooms, 3 innovative restaurants, 2 lounges and bars, a private wine cellar and destination dining, the resort provides the individualistic sense of luxury that Conrad has become known for. The award-wining Conrad Spa combines international treatments and Thai spa techniques with distinctive design accents and world-class facilities to delight all of the senses. ... more   less 
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Also Known As:
Conrad Koh Samui Resort And Spa
Conrad Koh Samui Hotel Koh Samui

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